Leaders and values in uncertain times.

In a tough economy, it's tempting to fixate on volume, margin and other business indicators. But successful leaders never lose their focus on mission and values.

Physician snapshot.

Predicting whether the nation faces a serious shortage of doctors is difficult, relying in part on assumptions about demand, demographics and distribution. This foldout offers a statistical snapshot of current and future physician demographics.

Why the hospital-physician staffing structure must change.

Create incentives? Employ physicians? Put quality measures into contracts? Everything is fair game, say CMOs participating in a recent roundtable.

Pediatric safety.

Caring for children raises different quality and safety issues. This foldout looks at four critical risk factors and whether pediatric hospitalists are right for you.

Developing tomorrow's leaders.

A skillful, motivated workforce is a competitive advantage. This foldout section looks at five common mistakes made when developing leaders and how to avoid them, and it describes four steps hospitals can take to become a learning organization.

Consumer research: Understanding how people shop for health care can be an effective strategic and financial planning tool.

Understanding how people shop for health care is an effective strategic and financial planning tool. Consumer loyalty takes more than curing their ailments.

IT challenges in physician practice management.

Policymakers thought after they eased Stark and antikickback statutes that hospitals would be "handing out EMRs like Halloween candy" to physician practices. It didn't happen. What are the barriers to digitizing docs? How can we move forward?

The nurse and patient safety.

Nurses are the key to hospital efforts to improve patient safety. This foldout section examines Transforming Care at the Bedside and other initiatives designed to help nurses become safety leaders.

Presenting your story to the capital markets.

With capital harder and harder to come by, hospitals must get back to basics to impress the markets. This foldout section offers advice from financial experts.