ABSTRACT
The growing demand for care amid changing demographics poses significant challenges exacerbated by decreasing healthcare professional availability. In Austria, the Linked Care project aims to address these challenges by developing an intersectoral, harmonized IT-supported workflow for medication ordering, prescription, and dispense in mobile care settings. A human centered design approach, with user-focused interviews and workshops was used to identify requirements and analyze the workflows. Activity diagrams were used represent workflows. The resulting harmonized workflow, developed through iterative collaboration with care organizations, integrates the LC platform into existing care software. To test and demonstrate the harmonized workflow, mockups were created and evaluated for usability, resulting in positive feedback and suggestions for enhancements. Current workflows revealed media breaches and inefficiencies, which the proposed harmonized workflow seeks to address. The paper concludes with implications for future developments, including the subsequent adoption of a HL7 FHIR Implementation Guide for Austria, based on the defined harmonized workflow, to streamline intersectoral communication and improve efficiency in mobile care settings.
Subject(s)
Workflow , Austria , Medical Order Entry Systems , Humans , Telemedicine , Mobile Health UnitsABSTRACT
The Austrian research project Linked Care explored digitalization in mobile care, focusing on streamlining the medication process to save nursing staff time. A FHIR R5-based workflow was developed to support medication ordering by nurses, prescriptions by practitioners, and dispensing by pharmacies. Key FHIR resources were profiled and published in an HL7 Austria Member Implementation Guide (IG). The IG includes specifications and technical details for implementation and was the first member-contributed IG approved by the HL7 Austria FHIR community in early 2024. These specifications are now being implemented and will be tested in late 2024.