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1.
Aust N Z J Psychiatry ; 58(7): 555-570, 2024 07.
Article in English | MEDLINE | ID: mdl-38650311

ABSTRACT

AIMS: Community treatment orders have been introduced in many jurisdictions with increasing use over time. We conducted a rapid umbrella review to synthesise the quantitative and qualitative evidence from systematic reviews and/or meta-analyses of their potential harms and benefits. METHODS: A systematic search of Medline, PubMed, Embase and PsycINFO for relevant systematic reviews and/or meta-analyses. Where available, participants on community treatment orders were compared with controls receiving voluntary psychiatric treatment. This review is registered with PROSPERO (CRD42023398767) and the Open Science Framework (https://osf.io/zeq35). RESULTS: In all, 17 publications from 14 studies met the inclusion criteria. Quantitative synthesis of data from different systematic reviews was not possible. There were mixed findings on the effects of community treatment orders on health service use, and clinical, psychosocial or forensic outcomes. Whereas uncontrolled evidence suggested benefits, results were more equivocal from controlled studies and randomised controlled trials showed no effect. Any changes in health service use took several years to become apparent. There was evidence that better targeting of community treatment order use led to improved outcomes. Although there were other benefits, such as in mortality, findings were mostly rated as suggestive using predetermined and standardised criteria. Qualitative findings suggested that family members and clinicians were generally positive about the effect of community treatment orders but those subjected to them were more ambivalent. Any possible harms were under-researched, particularly in quantitative designs. CONCLUSIONS: The evidence for the benefits of community treatment orders remains inconclusive. At the very least, use should be better targeted to people most likely to benefit. More quantitative research on harms is indicated.


Subject(s)
Community Mental Health Services , Mental Disorders , Humans , Mental Disorders/therapy , Community Mental Health Services/standards , Systematic Reviews as Topic
2.
J Psychiatr Ment Health Nurs ; 31(5): 857-868, 2024 Oct.
Article in English | MEDLINE | ID: mdl-38462900

ABSTRACT

WHAT IS KNOWN ON THE SUBJECT?: Mental health care can be delivered remotely through video and telephone consultations. Remote consultations may be cheaper and more efficient than in person consultations. WHAT THE PAPER ADDS TO EXISTING KNOWLEDGE: Accessing community mental health care through remote consultations is perceived as not possible or beneficial for all service users. Delivering remote consultations may not be practical or appropriate for all clinicians or community mental health teams. WHAT ARE THE IMPLICATIONS FOR PRACTICE?: Remote consultation cannot be a 'one-size-fits-all' model of community mental health care. A flexible approach is needed to offering remote consultation that considers its suitability for the service-user, service and clinician. ABSTRACT: INTRODUCTION: Responding to COVID-19, community mental health teams in the UK NHS abruptly adopted remote consultations. Whilst they have demonstrable effectiveness, efficiency, and economic benefits, questions remain around the acceptability, feasibility and medicolegal implications of delivering community mental health care remotely. AIM: To explore perceived advantages, challenges, and practice adaptations of delivering community mental health care remotely. METHODS: Ten community mental health teams in an NHS trust participated in a service evaluation about remote consultation. Fifty team discussions about remote consultation were recorded April-December 2020. Data analysis used a framework approach with themes being coded within a matrix. RESULTS: Three major horizontal themes of operations and team functioning, clinical pathways, and impact on staff were generated, with vertical themes of advantages, challenges, equity and adaptations. DISCUSSION: Remote consultation is an attractive model of community mental healthcare. Clinical staff note benefits at individual (staff and service-user), team, and service levels. However, it is not perceived as a universally beneficial or practical approach, and there are concerns relating to access equality. IMPLICATIONS FOR PRACTICE: The suitability of remote consultation needs to be considered for each service-user, clinical population and clinical role. This requires a flexible and hybrid approach, attuned to safeguarding equality.


Subject(s)
COVID-19 , Community Mental Health Services , Qualitative Research , Remote Consultation , Humans , Community Mental Health Services/standards , United Kingdom , Adult , Telemedicine , Patient Care Team , State Medicine
3.
Psychiatr Serv ; 75(8): 817-819, 2024 Aug 01.
Article in English | MEDLINE | ID: mdl-38410040

ABSTRACT

Community practitioners inconsistently implement evidence-based interventions. Implementation science emphasizes the importance of some practitioner characteristics, such as motivation, but factors such as practitioners' emotion regulation and cognitive processing receive less attention. Practitioners often operate in stressful environments that differ from those in which they received training. They may underestimate the impact of their emotional state on their ability to deliver evidence-based interventions. This "hot-cold state empathy gap" is not well studied in mental health care. In this Open Forum, the authors describe scenarios where this gap is affecting practitioners' ability to implement evidence-based practices. The authors provide suggestions to help practitioners plan for stressful situations.


Subject(s)
Evidence-Based Practice , Humans , Empathy , Stress, Psychological/psychology , Community Mental Health Services/standards , Emotional Regulation , Implementation Science
4.
J Nerv Ment Dis ; 209(8): 543-546, 2021 08 01.
Article in English | MEDLINE | ID: mdl-34009864

ABSTRACT

ABSTRACT: Social distancing due to COVID-19 may adversely impact treatment of adults with serious mental illness, especially those receiving intensive forms of community-based care, in part through weakening of the therapeutic alliance. Veterans and staff at a Veterans Affair (VA) medical center were surveyed 3 months after social distancing disrupted usual service delivery in intensive community-based treatment programs. Veterans (n = 105) and staff (n = 112) gave similar multi-item ratings of service delivery after social distancing, which involved far less face-to-face contact and more telephone contact than usual and rated their therapeutic alliances and clinical status similarly as "not as good" on average than before social distancing. Self-reported decline in therapeutic alliance was associated with parallel decline in clinical status indicators. Both veterans and staff indicated clear preference for return to face-to-face service delivery after the pandemic with some telehealth included.


Subject(s)
Attitude of Health Personnel , COVID-19 , Case Management/standards , Community Mental Health Services/standards , Delivery of Health Care/standards , Patient Preference , Physical Distancing , Telemedicine/standards , Therapeutic Alliance , Adult , COVID-19/prevention & control , Female , Humans , Male , Middle Aged , United States , United States Department of Veterans Affairs , Veterans
6.
BMJ Open Qual ; 9(4)2020 11.
Article in English | MEDLINE | ID: mdl-33154096

ABSTRACT

This article describes the application of quality improvement (QI) to solve a long-standing, ongoing problem where service users or their carers felt they were not given enough information regarding diagnosis and medication during clinic assessments in a community mental health setting. Service users and carers had shared feedback that some of the information documented on clinic letters was not accurate and the service users were not given the opportunity to discuss these letters with the clinician. The aim of this QI project was to improve the communication between the community mental health team (CMHT) and service users and their carers. Wardown CMHT volunteered to take on this project. The stakeholders involved were the team manager and deputy manager, the team consultant, the team specialist registrar, team administrative manager, two carers and one service user. The project had access to QI learning and support through East London NHS Foundation Trust's QI programme. The team organised weekly meetings to brainstorm ideas, plan tests of change to review progress and to agree on the next course of action. The outcome was an increase in service user satisfaction from 59.9% to 78% over a period of 6 months, and a reduction in complaints to zero.


Subject(s)
Communication , Family/psychology , Health Personnel/psychology , Patients/psychology , Community Mental Health Services/methods , Community Mental Health Services/standards , Community Mental Health Services/trends , Humans , London , Patients/statistics & numerical data , Professional-Patient Relations
8.
Psychiatry Res ; 293: 113443, 2020 11.
Article in English | MEDLINE | ID: mdl-32890862

ABSTRACT

The implementation of evidence-based psychological treatments (EBPTs) may be particularly challenging to accomplish in community mental health settings for individuals with severe mental illness (SMI). Transdiagnostic treatments, or treatments that target a mechanism that underpins multiple mental health problems, may be particularly well-suited to community mental health settings. This study examines community stakeholder perspectives (N = 22) of the Transdiagnostic Sleep and Circadian Intervention (TranS-C) implemented in a community mental health setting in the context of a randomized controlled trial of TranS-C for SMI. The present study aimed to identify barriers and facilitators to the implementation of TranS-C for SMI in a community mental health setting using (1) a deductive theory-based process based on the Framework for Dissemination in Health Services Intervention Research and (2) an inductive thematic analysis process. All deductive themes were identified as both barriers and facilitators to the implementation of EBPTs and TranS-C in this community mental health setting. Seven additional themes were identified through the inductive thematic analysis. A discussion of how the findings are related to prior research, other EBPT implementation, and future TranS-C implementation are included.


Subject(s)
Circadian Rhythm/physiology , Community Mental Health Services/standards , Health Personnel/standards , Mental Disorders/diagnosis , Qualitative Research , Sleep/physiology , Stakeholder Participation , Adult , Community Mental Health Services/methods , Female , Health Personnel/psychology , Humans , Male , Mental Disorders/psychology , Mental Disorders/therapy , Middle Aged , Process Assessment, Health Care/methods , Process Assessment, Health Care/standards , Stakeholder Participation/psychology
9.
Psychiatry Res ; 291: 113268, 2020 09.
Article in English | MEDLINE | ID: mdl-32629296

ABSTRACT

The Five-item World Health Organization Well-being Index (WHO-5) is an increasingly used measure of generic well-being, but there is no evidence to support whether outpatients consider the questionnaire valuable. As the WHO-5 has not yet been psychometrically evaluated in specialised community mental health settings, an evaluation of its validity seems warranted. The aim of this cross-sectional study was to examine the psychometric properties of the WHO-5 in this type of setting. Data was collected from an outpatient center (N = 191 adults). Results indicate that the questionnaire was feasible to administer (n = 57 patients), it reported low mean Burden-scores and high Positive-Value scores, and had excellent internal consistency. No evidence of floor or ceiling effects was found. Results supported the unidimensional structure of the questionnaire. Significant differences were found concerning patients' diagnoses, with patients with schizophrenia diagnoses reporting higher scores and patients with depression and personality disorders reporting lower ones. When comparing the WHO-5 total score and patients' attitudes toward medication, negative correlations were observed with psychological reactance, as well as positive aspects of psychiatric medication. The present study demonstrates that the WHO-5 is feasible to administer and has robust psychometric properties in specialised community mental health centres.


Subject(s)
Community Mental Health Services/standards , Mental Disorders/diagnosis , Patient Reported Outcome Measures , Psychometrics/standards , Surveys and Questionnaires/standards , World Health Organization , Adult , Community Mental Health Services/methods , Cross-Sectional Studies , Female , Humans , Male , Mental Disorders/psychology , Mental Disorders/therapy , Mental Health , Middle Aged , Psychometrics/methods , Reproducibility of Results
10.
QJM ; 113(10): 731-738, 2020 Oct 01.
Article in English | MEDLINE | ID: mdl-32678901

ABSTRACT

BACKGROUND: The 2019 coronavirus diseases (COVID-19) led out the mental health crisis. AIM: To determine the psychological status and post-traumatic stress symptoms (PTSD) among general population (except confirmed and suspected cases, and close contacts) and their association with the coping strategy types during the COVID-19 outbreak. DESIGN: A cross-sectional study. METHODS: Participants were recruited from the community through snowball sampling with anonymous online questionnaires, using 28-item General Health Questionnaire, 22-item Impact of Events Scale-Revised and 28-item Brief Coping Inventory to measure their psychiatric disorders, PTSD level and coping strategies. RESULTS: Of the total 1109 participants, 42.65% and 67.09% self-reported psychiatric disorders and high PTSD level, respectively. Age, occupation and education level were significantly association with psychological status. The status of psychiatric disorders was also significantly related to high PTSD level. Using both emotion and problem coping was better for psychiatric status [adjusted odds ratio (aOR) = 0.72, 95% confidence interval (CI): 0.54-0.98], and problem-focused coping was significantly associated with high PTSD level (aOR = 2.09, 95% CI: 1.25-3.51). CONCLUSION: Negative psychological outcomes were common among the general people during the COVID-19 outbreak, and the findings may provide references for intervention guidelines of mental health for the community population.


Subject(s)
Adaptation, Psychological , Coronavirus Infections , Mental Health , Pandemics , Pneumonia, Viral , Psychological Distress , Stress Disorders, Post-Traumatic , Adult , Betacoronavirus , COVID-19 , China/epidemiology , Community Mental Health Services/standards , Coronavirus Infections/epidemiology , Coronavirus Infections/prevention & control , Coronavirus Infections/psychology , Cross-Sectional Studies , Female , Health Services Needs and Demand , Humans , Male , Mental Health/statistics & numerical data , Mental Health/trends , Middle Aged , Pandemics/prevention & control , Pneumonia, Viral/epidemiology , Pneumonia, Viral/prevention & control , Pneumonia, Viral/psychology , Psychiatric Status Rating Scales , Qualitative Research , SARS-CoV-2 , Socioeconomic Factors , Stress Disorders, Post-Traumatic/epidemiology , Stress Disorders, Post-Traumatic/etiology , Stress Disorders, Post-Traumatic/prevention & control , Stress Disorders, Post-Traumatic/psychology
11.
J Child Adolesc Ment Health ; 32(1): 45-65, 2020 Jun.
Article in English | MEDLINE | ID: mdl-32552512

ABSTRACT

Objective: The aim of this study was to conduct a situational analysis as part of formative work to inform the development of community-based mental health services for children and adolescents at a district level. The purpose of the situational analysis was to determine the current state of child and adolescent mental health (CAMH), the available resources for CAMH, the range of services provided, and the existing pathways to CAMH care in a low-resource district with a view to developing a district mental health plan to improve access to CAMH services. Methods: Data for this situational analysis was collected from a rural district in the KwaZulu-Natal province using mixed methods. The qualitative component explored various stakeholders' (n = 26) perspectives using semi-structured interviews. The quantitative data for the study was collected using an adaptation of the situation analysis tool developed by the PRIME consortium. Results: The findings revealed the need to strengthen all the basic building blocks of the health system due to the weaknesses identified in the current CAMH care system in the district. The result of the situational analysis revealed that the provision of CAMH services in the district is sparse, uncoordinated, and not prioritised. Discussion: The findings of the study highlighted a severe shortage of specialised CAMH services in the district, poor integration of CAMH services into primary health care, and at the community platform there are deficits in the integrated school health programme. Further, the lack of a coordinated intersectoral collaborative system and well-defined referral pathways were revealed. Conclusion: The study highlights various challenges facing CAMH services at the Amajuba district. While these are not new, the study contributes to our understanding of the district level factors that may hinder the development of a district CAMH plan.


Subject(s)
Adolescent Health Services , Child Health Services , Community Mental Health Services , Health Services Research , Adolescent , Adolescent Health Services/organization & administration , Adolescent Health Services/standards , Child , Child Health Services/organization & administration , Child Health Services/standards , Community Mental Health Services/organization & administration , Community Mental Health Services/standards , Humans , Qualitative Research , Rural Population , South Africa
12.
BMJ Open ; 10(6): e035709, 2020 06 04.
Article in English | MEDLINE | ID: mdl-32503871

ABSTRACT

OBJECTIVES: Mental healthcare is commonly aimed at reducing symptoms in individual service users. When only symptomatic recovery is addressed, not all service users experience sufficient recovery, and when care is aimed only at individuals (instead of the neighbourhood), not all people in need of mental healthcare are reached. This study evaluated a project that aimed to improve mental healthcare in a neighbourhood, by improving healthcare providers' outreach to the residents living in the neighbourhood, by improving collaboration among healthcare providers and focussing on the residents' personal recovery. This project was carried out by several public health services. It aimed to change the goal of mental healthcare provided in the neighbourhood from symptom reduction to personal recovery. DESIGN: The study included qualitative focus groups and inductive content analysis. SETTING: Primary and secondary mental healthcare that healthcare workers from different healthcare services provided. PARTICIPANTS: The evaluation was conducted through three focus group interviews with services users, their friends and relatives, neighbourhood residents, neighbourhood representatives and the healthcare services that were involved (n = 24). RESULTS: Evaluation indicated that the most valued part of the project was the utilisation of peer workers at the initiation of mental healthcare. Improved communication among healthcare providers that the project fostered was also highly regarded. The aim of the project to align it with existing initiatives in the neighbourhood was also considered important, although it was difficult to achieve. CONCLUSIONS: The project did not find a panacea for recovery-oriented community mental healthcare. A variety of its components did, however, contribute to the mental health of the community residents.


Subject(s)
Community Mental Health Services/methods , Community Mental Health Services/standards , Female , Focus Groups , Humans , Male , Mental Disorders/therapy , Middle Aged , Program Evaluation , Quality Assurance, Health Care/methods , Quality Assurance, Health Care/organization & administration , Quality Assurance, Health Care/standards , Quality Improvement/organization & administration , Quality Improvement/standards , Remission Induction
13.
Rev Bras Enferm ; 73 Suppl 1: e20190104, 2020.
Article in English, Portuguese | MEDLINE | ID: mdl-32490950

ABSTRACT

OBJECTIVE: to describe and analyze the role of expert nurses in mental health in the Family Health Strategy. METHOD: a qualitative study, with 20 Basic Health Units nurses of Teresina, Piauí. The information was collected through semi-structured interviews from March to May 2017 and analyzed using the content analysis method. RESULTS: it was found that the conceptions of the mental health disease process were based on the biological model, there was little communication between mental health and basic network, nurses did not feel qualified to work mental health and there were few mental health actions in Primary Care. Final considerations: it becomes urgent to implement public policies that articulate mental health and Primary Care, raising awareness and continuing education for nurses.


Subject(s)
Community Mental Health Services/standards , Nurse's Role/psychology , Nurses/psychology , Primary Health Care/methods , Psychiatric Rehabilitation/methods , Attitude of Health Personnel , Brazil , Community Mental Health Services/trends , Humans , Interviews as Topic/methods , Primary Health Care/trends , Psychiatric Rehabilitation/standards , Qualitative Research
14.
Psychiatr Serv ; 71(7): 713-721, 2020 07 01.
Article in English | MEDLINE | ID: mdl-32321386

ABSTRACT

The authors make the case for expanding the national discussion of inpatient psychiatric beds to recognize and incorporate other vital components of the continuum of care in order to improve outcomes for individuals with serious mental illness. They review the varied terminology applied to psychiatric beds and describe how the location of these beds has changed from primarily state hospitals to the criminal justice system, emergency departments, inpatient units, and the community. The authors propose 10 recommendations related to beds or to contextual issues regarding them. The recommendations address issues of mental illness terminology, criminal and juvenile justice diversion, the Emergency Medical Treatment and Labor Act, mental health technology, and the mental health workforce, among others. Each recommendation is based on findings from publicly available data and clinical observation and is intended to reduce the human and economic costs associated with severe mental illness by promoting a robust, interconnected, and evidence-based system of care that goes beyond beds.


Subject(s)
Community Mental Health Services/methods , Community Mental Health Services/standards , Health Services Accessibility/organization & administration , Hospital Bed Capacity/economics , Mental Disorders/rehabilitation , Community Mental Health Services/organization & administration , Emergency Services, Psychiatric , Health Services Needs and Demand , Hospitals, Psychiatric , Humans , Outcome Assessment, Health Care , Terminology as Topic
15.
Epidemiol Psychiatr Sci ; 29: e111, 2020 Apr 10.
Article in English | MEDLINE | ID: mdl-32272978

ABSTRACT

AIMS: Personal agency is a variable which potentially facilitates personal recovery in people with serious mental illness. This study aimed to develop a new brief measure for subjective personal agency that can be completed by people with serious mental illness. METHODS: Two focus group interviews were first conducted with 11 people with schizophrenia to understand the fundamental components of subjective personal agency for people with serious mental illness living in the community. One group comprised six people with schizophrenia living in the community, while the other consisted of five people with schizophrenia working as peer-support workers. We then developed scale items through collaboration with people with schizophrenia and qualitative analysis (stage 1). A cross-sectional survey was then conducted to test the psychometric properties of the new scale among service users with schizophrenia in 18 assertive community treatment teams (stage 2). Factor validity was tested via exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). We evaluated convergent validity with the Boston University Empowerment Scale (BUES), divergent validity with the global assessment of functioning (GAF), internal consistency, and test-retest reliability. RESULTS: Seven items were included in the scale at stage 1. In stage 2, 195 participants completed this scale. EFA revealed a one-factor model with five items. CFA indicated good model fit (χ2 statistics [CMIN] = 8.445, df = 5 (CMIN/df = 1.689), p = 0.133, comparative fit index = 0.974, Tucker-Lewis fit index = 0.949, root mean square error of approximation = 0.077 and standardised root mean squared residual = 0.042). The new scale was significantly correlated with total BUES score (r = 0.526, p < 0.001), but not with GAF score. Cronbach's α for internal consistency was 0.79, and intra-class correlation coefficient for test-retest reliability was 0.70. CONCLUSION: We developed a new, five-item Subjective Personal Agency scale (SPA-5) that can be completed by people with serious mental illness. Further studies are needed to confirm the results outside Japan.


Subject(s)
Community Mental Health Services/standards , Personal Autonomy , Psychometrics/statistics & numerical data , Schizophrenia/diagnosis , Social Behavior , Surveys and Questionnaires/standards , Adult , Cross-Sectional Studies , Factor Analysis, Statistical , Female , Focus Groups , Humans , Interviews as Topic , Male , Middle Aged , Psychometrics/instrumentation , Reproducibility of Results , Schizophrenic Psychology
16.
Psychiatr Serv ; 71(7): 726-729, 2020 07 01.
Article in English | MEDLINE | ID: mdl-32151215

ABSTRACT

OBJECTIVE: People with serious mental illness in the United States have higher human immunodeficiency virus (HIV) infection rates than the general U.S. population. This study aimed to assess delivery of HIV services in New York State's outpatient mental health programs. Greater access would enhance efforts to improve HIV prevention and care outcomes. METHODS: The authors surveyed directors of licensed outpatient mental health care programs statewide to investigate their HIV service delivery. Data were compared with surveys conducted in 1997 and 2004 in order to examine differences in services between geographic regions and time periods. RESULTS: Outpatient mental health programs have improved in the volume and range of HIV services offered, but their provision of preexposure prophylaxis, condoms, HIV testing, and HIV antiretroviral treatment monitoring has lagged. CONCLUSIONS: New York's initiative to end the HIV epidemic is not optimized to reach people with serious mental illness in settings designed for their care.


Subject(s)
Ambulatory Care Facilities/statistics & numerical data , Community Mental Health Services/statistics & numerical data , HIV Infections/prevention & control , Health Services Accessibility/statistics & numerical data , Mentally Ill Persons/statistics & numerical data , Adolescent , Adult , Ambulatory Care Facilities/standards , Community Mental Health Services/standards , Education/standards , Education/statistics & numerical data , Female , HIV Infections/epidemiology , HIV Infections/psychology , Health Care Surveys , Health Personnel/education , Humans , Licensure , Male , Middle Aged , New York/epidemiology , Risk Assessment , Risk Factors , Young Adult
17.
J Med Internet Res ; 22(3): e14868, 2020 03 19.
Article in English | MEDLINE | ID: mdl-32191210

ABSTRACT

BACKGROUND: Mental health services aim to provide recovery-focused care and facilitate coproduced care planning. In practice, mental health providers can find supporting individualized coproduced care with service users difficult while balancing administrative and performance demands. To help meet this aim and using principles of coproduction, an innovative mobile digital care pathway tool (CPT) was developed to be used on a tablet computer and piloted in the West of England. OBJECTIVE: The aim of this study was to examine mental health care providers' views of and experiences with the CPT during the pilot implementation phase and identify factors influencing its implementation. METHODS: A total of 20 in-depth telephone interviews were conducted with providers participating in the pilot and managers in the host organization. Interviews were audio recorded, transcribed, anonymized, and thematically analyzed guided by the Consolidated Framework for Implementation Research. RESULTS: The tool was thought to facilitate coproduced recovery-focused care planning, a policy and organizational as well as professional priority. Internet connectivity issues, system interoperability, and access to service users' health records affected use of the tool during mobile working. The organization's resources, such as information technology (IT) infrastructure and staff time and IT culture, influenced implementation. Participants' levels of use of the tool were dependent on knowledge of the tool and self-efficacy; perceived service-user needs and characteristics; and perceptions of impact on the therapeutic relationship. Training and preparation time influenced participants' confidence in using the tool. CONCLUSIONS: Findings highlight the importance of congruence between staff, organization, and external policy priorities and digital technologies in aiding intervention engagement, and the need for ongoing training and support of those intended to use the technology during and after the end of implementation interventions.


Subject(s)
Community Mental Health Services/standards , Telemedicine/methods , Female , Humans , Male , Qualitative Research
19.
BMJ Open Qual ; 9(1)2020 02.
Article in English | MEDLINE | ID: mdl-32024672

ABSTRACT

INTRODUCTION: A zoning system is used to ensure that service users receive appropriate levels of support while they are using community mental health team (CMHT) services. Patients are split into red, amber and green zones and are discussed in a daily morning meeting to ensure management plans are in place. We identified that the meeting was an area for improvement as initial feedback indicated that the meeting was repetitive, newcomers to the team found that they did not understand why patients were in different zones and discussions were not being documented. Our three aims for the project were to improve staff-rated satisfaction by 25%, to improve weekly documentation of discussions to 100% and to improve the quality of information handed over by 25% over 4 months. METHODS: We used the Model for Improvement and "plan, do, study, act" (PDSA) cycles to test change ideas such as having someone chair the meeting, use of a 'situation, background, assessment, recommendation, decision' (SBARD) format to handover, introduction of a blue zone for inpatients and documentation in a specific part of the electronic notes at a specific time. RESULTS: We did not find our PDSA cycles led to a consistent change in satisfaction, quality and efficiency. We found an improvement of SBARD use up to 100% although this was not always consistent and an improvement in documentation to 100% for 3 weeks however this was not sustained. CONCLUSION: On examining barriers to change, we found the key to sustaining improvement is in ensuring multidisciplinary team member involvement at all stages of the Quality Improvement project.


Subject(s)
Community Mental Health Services/methods , Patient Care Team/standards , Quality Improvement/organization & administration , Community Mental Health Services/standards , Community Mental Health Services/trends , Humans , Patient Care Team/statistics & numerical data , Process Assessment, Health Care/methods , Quality Improvement/statistics & numerical data
20.
Soc Psychiatry Psychiatr Epidemiol ; 55(7): 953-964, 2020 Jul.
Article in English | MEDLINE | ID: mdl-32016512

ABSTRACT

BACKGROUND: Individuals with severe mental health problems are at risk of social exclusion, which may complicate their recovery. Mental health and social care staff have, until now, had no valid or reliable way of assessing their clients' social inclusion. The Social Inclusion Questionnaire User Experience (SInQUE) was developed to address this. It assesses five domains: social integration; productivity; consumption; access to services; and political engagement, in the year prior to first psychiatric admission (T1) and the year prior to interview (T2) from which a total score at each time point can be calculated. AIMS: To establish the validity, reliability, and acceptability of the SInQUE in individuals with a broad range of psychiatric diagnoses receiving care from community mental health services and its utility for mental health staff. METHOD: Participants were 192 mental health service users with psychosis, personality disorder, or common mental disorder (e.g., depression, anxiety) who completed the SInQUE alongside other validated outcome measures. Test-retest reliability was assessed in a sub-sample of 30 participants and inter-rater reliability was assessed in 11 participants. SInQUE ratings of 28 participants were compared with those of a sibling with no experience of mental illness to account for shared socio-cultural factors. Acceptability and utility of the tool were assessed using completion rates and focus groups with staff. RESULTS: The SInQUE demonstrated acceptable convergent validity. The total score and the Social Integration domain score were strongly correlated with quality of life, both in the full sample and in the three diagnostic groups. Discriminant validity and test-retest reliability were established across all domains, although the test-retest reliability on scores for the Service Access and Political Engagement domains prior to first admission to hospital (T1) was lower than other domains. Inter-rater reliability was excellent for all domains at T1 and T2. CONCLUSIONS: The component of the SInQUE that assesses current social inclusion has good psychometric properties and can be recommended for use by mental health staff.


Subject(s)
Community Mental Health Services/standards , Mental Disorders/psychology , Mentally Ill Persons/psychology , Social Isolation/psychology , Surveys and Questionnaires/standards , Adolescent , Adult , Female , Humans , Male , Mental Health , Middle Aged , Psychometrics , Quality of Life/psychology , Reproducibility of Results , Young Adult
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