ABSTRACT
OBJECTIVE: The patient safety culture (PSC) in health institutions depends on various organizational and human factors. Our aim was to evaluate, as a teaching strategy, the knowledge in patient safety and perceptions about the PSC. METHODS: A convenience sample, with 122 health professionals from Regional Minister of Health's patient safety courses attendees in 2015. Be- fore each course, were delivered a knowledge questionnaire about patient safety (own elaboration) and a validated PSC questionnaire (estimating 3 dimensions: managerial support, perception of safety and expectations / actions). Valuations on CSP were recategorized in positive, negative and neutral, identifying strengths (greater than or equal to 75% of positive evaluations) and opportunities for improvement (greater than or equal to 50% of negative evaluations). At the end of each course an anonymous satisfaction questionnaire was delivered. RESULTS: 60% responded correctly to questions about knowledge in patient safety, identifying areas for improvement in safe practices (hand hygiene and microorganisms resistant to antibiotics, with 66% and 61% of incorrect answers, respectively), and in management of health risks (investigation and identification of adverse events, with 62% and 56% of incorrect answers, respectively). 80% considered the institutional PSC positive, and the perception of safety as an opportunity for improvement (63.9% of negative evaluations). Thus, 88% admitted worrying about patient safety only after adverse incidents, and 65% felt afraid to talk about them. The satisfaction with the teaching methodology was 9.3 points out of 10. CONCLUSIONS: The overall assessment of PSC was mostly positive, identifying specific areas for improvement that allowed orienting the training in patient safety, motivating the participants and suggesting intervention strategies to improve patient safety in our organizations.
OBJETIVO: La cultura de seguridad del paciente (CSP) en las instituciones sanitarias depende de diversos factores organizativos y humanos. Nuestro objetivo fue evaluar, como estrategia docente, los conocimientos y percepciones sobre la CSP. METODOS: Muestra de conveniencia, con 122 profesionales sanitarios y no sanitarios, que asistieron en 2015 a cursos sobre seguridad del paciente organizados por la Consejería de Sanidad de Madrid. Antes de cada curso, autocompletaron un cuestionario de conocimientos sobre seguridad del paciente (elaboración propia) y otro cuestionario validado sobre CSP (estimando 3 dimensiones: apoyo directivo, percepción de seguridad y expectativas/ acciones). Las valoraciones sobre la CSP se recategorizaron en positivas, negativas y neutras, identificando fortalezas (mayor o igual al 75% de valoraciones positivas) y oportunidades de mejora (mayor o igual al 50% de valoraciones negativas). Al finalizar cada curso, cumplimentaron un cuestionario anónimo de satisfacción. RESULTADOS: El 60% respondió correctamente a las preguntas sobre conocimientos en seguridad del paciente, identificando áreas de mejora en prácticas seguras (higiene de manos y microorganismos resistentes a antibióticos, con 66% y 61% de respuestas incorrectas, respectivamente), y en gestión de riesgos sanitarios (investigación e identificación de eventos adversos, con el 62% y 56% de respuestas incorrectas, respectivamente). El 80% consideró positiva la CSP institucional, y la percepción de seguridad como oportunidad de mejora (63,9% de valoraciones negativas). Así, el 88% reconocía preocuparse por la seguridad del paciente sólo tras incidentes adversos, y el 65% sentía miedo a hablar sobre estos. La satisfacción con la metodología docente fue de 9,3 puntos sobre 10. CONCLUSIONES: La valoración global de la CSP fue mayoritariamente positiva, identificándose áreas de mejora específicas utilizadas como estrategia docente para ilustrar conceptos, motivar a los participantes y sugerir estrategias de intervención para mejorar la cultura de seguridad del paciente en nuestras organizaciones.
Subject(s)
Attitude of Health Personnel , Clinical Competence , Health Personnel/education , Organizational Culture , Patient Safety , Safety Management , Cross-Sectional Studies , Humans , Spain , Surveys and Questionnaires , TeachingABSTRACT
Fundamentos: La cultura de seguridad del paciente (CSP) en las instituciones sanitarias depende de diversos factores organizativos y humanos. Nuestro objetivo fue evaluar, como estrategia docente, los conocimientos y percepciones sobre la CSP. Métodos: Muestra de conveniencia, con 122 profesionales sanitarios y no sanitarios, que asistieron en 2015 a cursos sobre seguridad del paciente organizados por la Consejería de Sanidad de Madrid. Antes de cada curso, autocompletaron un cuestionario de conocimientos sobre seguridad del paciente (elaboración propia) y otro cuestionario validado sobre CSP (estimando 3 dimensiones: apoyo directivo, percepción de seguridad y expectativas/acciones). Las valoraciones sobre la CSP se recategorizaron en positivas, negativas y neutras, identificando fortalezas (≥75% de valoraciones positivas) y oportunidades de mejora (≥50% de valoraciones negativas). Al finalizar cada curso, cumplimentaron un cuestionario anónimo de satisfacción. Resultados: El 60% respondió correctamente a las preguntas sobre conocimientos en seguridad del paciente, identificando áreas de mejora en prácticas seguras (higiene de manos y microorganismos resistentes a antibióticos, con 66% y 61% de respuestas incorrectas, respectivamente), y en gestión de riesgos sanitarios (investigación e identificación de eventos adversos, con el 62% y 56% de respuestas incorrectas, respectivamente). El 80% consideró positiva la CSP institucional, y la percepción de seguridad como oportunidad de mejora (63,9% de valoraciones negativas). Así, el 88% reconocía preocuparse por la seguridad del paciente sólo tras incidentes adversos, y el 65% sentía miedo a hablar sobre estos. La satisfacción con la metodología docente fue de 9,3 puntos sobre 10. Conclusiones: La valoración global de la CSP fue mayoritariamente positiva, identificándose áreas de mejora específicas utilizadas como estrategia docente para ilustrar conceptos, motivar a los participantes y sugerir estrategias de intervención para mejorar la cultura de seguridad del paciente en nuestras organizaciones
Background: The patient safety culture (PSC) in health institutions depends on various organizational and human factors. Our aim was to evaluate, as a teaching strategy, the knowledge in patient safety and perceptions about the PSC. Methods: A convenience sample, with 122 health professionals from Regional Minister of Health's patient safety courses attendees in 2015. Before each course, were delivered a knowledge questionnaire about patient safety (own elaboration) and a validated PSC questionnaire (estimating 3 dimensions: managerial support, perception of safety and expectations / actions). Valuations on CSP were recategorized in positive, negative and neutral, identifying strengths (≥75% of positive evaluations) and opportunities for improvement (≥50% of negative evaluations). At the end of each course an anonymous satisfaction questionnaire was delivered. Results: 60% responded correctly to questions about knowledge in patient safety, identifying areas for improvement in safe practices (hand hygiene and microorganisms resistant to antibiotics, with 66% and 61% of incorrect answers, respectively), and in management of health risks (investigation and identification of adverse events, with 62% and 56% of incorrect answers, respectively). 80% considered the institutional PSC positive, and the perception of safety as an opportunity for improvement (63.9% of negative evaluations). Thus, 88% admitted worrying about patient safety only after adverse incidents, and 65% felt afraid to talk about them. The satisfaction with the teaching methodology was 9.3 points out of 10. Conclusions: The overall assessment of PSC was mostly positive, identifying specific areas for improvement that allowed orienting the training in patient safety, motivating the participants and suggesting intervention strategies to improve patient safety in our organizations
Subject(s)
Humans , Patient Safety/standards , Organizational Culture , Safety Management/methods , Education, Medical/trends , Health Knowledge, Attitudes, Practice , Health Care Surveys/statistics & numerical data , Health Personnel/organization & administration , Cross-Sectional StudiesABSTRACT
Objetivo: Identificar la variabilidad de los Indicadores de Seguridad del Paciente (PSI) de la Agency for Healthcare Research and Quality (AHRQ) entre hospitales y por nivel de hospital en el ámbito del Servicio Madrileño de Salud (SERMAS) y evaluar la contribución de los registros del Conjunto Mínimo Básico de Datos (CMBD) a la variabilidad observada. Métodos: Se analizaron los datos procedentes del Sistema de Información de Atención Especializada (SIAE) y del CMBD del año 2006 procedentes de 20 hospitales públicos y concertados del SERMAS. Los indicadores AHRQ se obtuvieron del Área de Información Sanitaria de la Consejería de Sanidad de Madrid. Para el análisis estadístico se utilizó el coeficiente de correlación y la regresión lineal múltiple. Resultados: Las complicaciones quirúrgicas y las relacionadas con cuidados médicos o posquirúrgicos presentaron diferencias significativas por hospital y por nivel de hospital. Además mostraron asociación positiva con algunos registros del CMBD. Se encontraron coeficientes de correlación superiores a 0,78 entre úlceras de decúbito y peso medio de Grupos Relacionados con el Diagnóstico (GRD) médicos, y entre mortalidad en pacientes con complicaciones durante el ingreso, estancia media y peso medio total. La variabilidad de úlceras de decúbito, éxitus en GRD de baja mortalidad y mortalidad en pacientes con complicaciones durante el ingreso se explicaba significativamente por tres o más de las variables estudiadas. Conclusiones: La variabilidad encontrada en el SERMAS para los PSI es alta y está asociada a determinados registros del CMBD. Convendría confirmar estos hallazgos con estudios sucesivos y en otros territorios, y evaluar la posible aportación de algunas variables del CMBD a esta variabilidad (AU)
Objective: To identify variability in the Patient Safety Indicators (PSI) of the Agency for Healthcare Research and Quality (AHRQ) among hospitals and by hospital level in the Madrid Health Service and to evaluate the contribution of the minimum basic data set (MBDS) records to the variability observed. Methods: Data on healthcare resources were obtained from the Specialized Care Information System and from MBDS records for 2006 from 20 public and state-assisted hospitals within the Madrid Health System. AHRQ PSI were obtained from the Health Information Area of the Madrid Health Council. Data analysis included correlation coefficients and multiple linear regression. Results: Surgical complications and complications due to medical or postsurgical care showed significant differences among hospitals and by hospital level. These differences were positively associated with values in some of the MBDS records. We found correlations above 0.78 between decubitus ulcer and the average weight of medical diagnosis-related groups (DRG) and between failure to rescue and average length of hospital stay and the overall average weight. At least three of the variables analyzed explained the variability in decubitus ulcer, death in low-mortality DRGs and failure to rescue. Conclusions: The variability found in the Madrid Health System for the PSI is high and is associated with certain records of the MBDS. These findings should be confirmed in successive studies and in other regions, and the possible contribution of some variables of the MBDS to this variability should be assessed (AU)
Subject(s)
Humans , Hospitals, Public/standards , Quality Indicators, Health Care , Safety Management/standards , Biomedical Research , Databases, Factual , SpainABSTRACT
BACKGROUND: In the nursing schools, the contrast between what is taught in the classrooms and what is practiced at the health care centers usually creates a great deal of confusion on the part of the students. The objective of this research is to ascertain the opinion of the students and of the professionals at the health care centers where they are doing their training with regard thereto in order to detect their problems and see what differences exist between primary and specialized care. METHODS: This research was conducted throughout the first half of 2000 employing qualitative methodology, by means of four discussion groups comprised of students, former students, primary care training advisors and nursing professionals at the hospitals where the students of the school in question are doing their nursing training. The initial involvement employed was indirect. RESULTS: The comments of the nursing students and of their training advisors with regard to the practice nursing during the diploma studies reveal dissatisfaction on the part of both of these groups. In all of the groups point out anxiety as the leading factor involved in their teaching as well as learning activities and during professional training. The lack of identification as a group of professionals seems to be related to the lack of recognition on the part of the others, the demand for a degree being granted for their college studies and for the setting up of specialities would contribute to their social recognition and, as a result thereof, to their identification as a professional group. CONCLUSIONS: Until a solution is provided to the anxiety which the nursing professionals feel with regard to their professional practice, which they pass on to their students during nursing training, it will not be possible to achieve a higher degree of satisfaction with nursing training experiences either on the part of the training advisors or on the part of the students.
Subject(s)
Evaluation Studies as Topic , Group Processes , Nursing, Practical/education , Adult , Female , Humans , Male , Middle Aged , Schools, Nursing , Spain , Students, NursingABSTRACT
Fundamentos: En las escuelas de enfermería el contraste entre lo que se enseña en las aulas y lo que se practica en los centros asistenciales suele provocar en los alumnos una gran confusión. El objetivo de esta investigación es conocer la opinión de los estudiantes y de los profesionales de los centros asistenciales en los que realizan sus prácticas clínicas acerca de las mismas, para detectar sus problemas y ver si existen diferencias existen entre atención primaria y atención especializada. Métodos: La investigación se realizó durante el primer semestre del año 2000 con metodología cualitativa, a través de cuatro grupos de discusión, formados por alumnos, exalumnos, tutores de atención primaria y profesionales de enfermería de los hospitales en los que se realizan las prácticas. La intervención inicial utilizada fue indirecta. Resultados: El discurso de los estudiantes de enfermería y de sus tutores, sobre las prácticas durante la diplomatura muestra la insatisfacción de ambos colectivos. En todos los grupos aparece la angustia como protagonista de sus actividades tanto docentes como discentes y asistenciales. La falta de reconocimiento social condiciona su falta de identificación como colectivo, y ambos que la angustia esté presente. El reconocimiento de la licenciatura para sus estudios universitarios y el desarrollo de las especialidades contribuiría a su reconocimiento social y a su identificación como colectivo profesional. Conclusiones: Mientras no se resuelva la angustia que los profesionales de enfermería tienen, y que trasladan a los alumnos durante la realización de las prácticas, no se podrá alcanzar mayor nivel de satisfacción con las mismas, ni por parte de los tutores ni por parte de los alumnos (AU)
Background: In the nursing schools, the contrast between what is taught in the classrooms and what is practiced at the health care centers usually creates a great deal of confusion on the part of the students. The objective of this research is to ascertain the opinion of the students and of the professionals at the health care centers where they are doing their training with regard there to in order to detect their problems and see what differences exist between primary and specialized care. Methods: This research was conducted throughout the first half of 2000 employing qualitative methodology, by means of four discussion groups comprised of students, former students, primary care training advisors and nursing professionals at the hospitals where the students of the school in question are doing their nursing training. The initial involvement employed was indirect. Results: The comments of the nursing students and of their training advisors with regard to the practice nursing during the diploma studies reveal dissatisfaction on the part of both of these groups. In all of the groups point out anxiety as the leading factor involved in their teaching as well as learning activities and during professional training. The lack of identification as a group of poffesionals seems to be related to the lack of recognition on the part of the others, the demand for a degree being granted for their college studies and for the setting up of specialties would contribute to their social recognition and, as a result thereof, to their identification as a professional group. Conclusions: Until a solution is provided to the anxiety which the nursing professionals feel with regard to their professional practice, which they pass on to their students during nursing training, it will not be possible to achieve a higher degree of satisfaction with nursing training experiences either on the part of the training advisors or on the part of the students (AU)
