ABSTRACT
Resident and family councils aim to improve resident and family satisfaction, but guidelines for councils are scarce. This project developed a toolkit and tested its ability, along with networking meetings, to promote successful councils. Nine continuing care sites participated with residents, family and staff from each site who received the toolkit, completed surveys, attended meetings and participated in post-pilot interviews. Participants found that the toolkit helped improve council function and, with the networking meetings, increased participation. All sites found the toolkit and networking meetings to be valuable resources and had a strong desire to have them available in the future.
Subject(s)
Family , Housing for the Elderly/organization & administration , Patient-Centered Care/organization & administration , Quality Improvement , Alberta , Decision Making , Humans , Patient-Centered Care/methods , Pilot Projects , Surveys and QuestionnairesABSTRACT
It is no surprise that seniors' care is an important focus across Canada. Seniors are the fastest growing age group in Canada, and it is not uncommon for this population to have high comorbidity rates, functional impairments and a significant risk of decline. It is essential to support the public in remaining healthy as they age and identify what is truly important to them.
