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J Pain Symptom Manage ; 54(4): 578-582, 2017 10.
Article in English | MEDLINE | ID: mdl-28716613

ABSTRACT

BACKGROUND: We aim to address palliative care workforce shortages by teaching clinicians how to provide primary palliative care through peer coaching. INTERVENTION: We offered peer coaching to internal medicine residents and hospitalists (attendings, nurse practioners, and physician assistants). MEASURES: An audit of peer coaching encounters and coachee feedback to better understand the applicability of peer coaching in the inpatient setting to teach primary palliative care. OUTCOMES: Residents and hospitalist attendings participated in peer coaching for a broad range of palliative care-related questions about pain and symptom management (44%), communication (34%), and hospice (22%). Clinicians billed for 68% of encounters using a time-based billing model. Content analysis of coachee feedback identified that the most useful elements of coaching are easy access to expertise, tailored teaching, and being in partnership. CONCLUSION/LESSONS LEARNED: Peer coaching can be provided in the inpatient setting to teach primary palliative care and potentially extend the palliative care work force.


Subject(s)
Clinical Competence , Mentoring , Palliative Care/methods , Peer Group , Academic Medical Centers , Feedback , Health Communication , Hospice Care/methods , Hospitalists/education , Hospitalization , Humans , Inpatients , Internal Medicine/education , Internship and Residency , Nurse Practitioners/education , Pain Management/methods , Patient Care Team , Physician Assistants/education , Pilot Projects , Proof of Concept Study
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