[Pain management at the emergency room reception desk]. / Prise en charge de la douleur à l'accueil des urgences.

Pain is the main complaint during an emergency room visit. Whether it is a reason in itself or associated with other symptoms, its management determines the proper course of care. They are also potentially a source of new pain, or added strain for the patient, relatives and caregivers. The nurse organizing the reception area prioritizes the passage of patients according to their potential seriousness. The pain assessment is part of this evaluation, renewed during the time of treatment with anticipated analgesia protocols.

[Telemedicine and initial medical regulation of severe burns]. / Télémédecine et régulation médicale initiale du brûlé grave.

The evaluation of the patient and his burned body surface is one of the fundamental prerequisites for his care on site as well as for the initiation of his care journey. New tools such as the E-burn application and telemedicine improve this assessment and remote medical assistance management by reducing the risk of under-sorting or over-sorting. Telemedicine limits inappropriate secondary inter-hospital transfers and the resulting increased mortality. It is carried out according to standards that ensure safety and confidentiality for the patient and caregivers.