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1.
Health Aff (Millwood) ; 40(3): 529-535, 2021 03.
Article in English | MEDLINE | ID: mdl-33646864

ABSTRACT

We examined changes in hospital uncompensated care costs in the context of Louisiana's Medicaid expansion. Louisiana remains the only state in the Deep South to have expanded Medicaid under the Affordable Care Act and can serve as a model for states that have not adopted expansion, many of which are located in the South census region. We found that Medicaid expansion was associated with a 33 percent reduction in the share of total operating expenses attributable to uncompensated care costs for general medical and surgical hospitals in Louisiana in the first three years after expansion. Reductions varied by hospital type, with larger effects found for rural and public hospitals versus urban and for-profit or private nonprofit hospitals. As hospital operating expenses consistently increased during the sample period, our results imply that hospitals in Louisiana are treating fewer patients for whom no reimbursement was provided since the state expanded Medicaid.


Subject(s)
Medicaid , Uncompensated Care , Humans , Louisiana , Organizations, Nonprofit , Patient Protection and Affordable Care Act , United States
2.
Health Care Manage Rev ; 44(2): 148-158, 2019.
Article in English | MEDLINE | ID: mdl-30080713

ABSTRACT

BACKGROUND: Accountable care organizations (ACOs) are being implemented rapidly across the Unites States. Previous studies indicated an increasing number of hospitals have participated in ACOs. However, little is known about how ACO participation could influence hospitals' performance. PURPOSE: This study aims to examine the impact of Medicare ACO participation on hospitals' patient experience. METHODOLOGY/APPROACH: Difference-in-difference analyses were conducted to compare 10 patient experience measures between hospitals participating in Medicare ACOs and those not participating. RESULTS: In general, hospitals participating in Pioneer ACOs had significantly improved scores on nursing communication and doctor communication. Shared Savings Program (SSP) ACO participation did not show significant improvement of patient experience. Subgroup analyses indicate that, for hospitals in the middle and top tertile groups in terms of baseline experience, Pioneer ACO and SSP ACO participation was associated with better patient experience. For hospitals in the bottom tertile, Pioneer ACO and SSP ACO participation had no association with patient experience. CONCLUSION: ACO participation improved some aspects of patient experience among hospitals with prior good performance. However, hospitals with historically poor performance did not benefit from ACO participation. PRACTICE IMPLICATIONS: Prior care coordination and quality improvement experience position Medicare ACOs for greater success in terms of patient experience. Hospital leaders need to consider the potential negative consequences of ACO participation and the hospital's preparedness for care coordination.


Subject(s)
Accountable Care Organizations/standards , Patient Satisfaction , Communication , Hospital Shared Services , Humans , Medicare/organization & administration , Nurse-Patient Relations , Patient Satisfaction/statistics & numerical data , Physician-Patient Relations , Quality of Health Care/organization & administration , United States
3.
J Healthc Manag ; 63(5): e100-e114, 2018.
Article in English | MEDLINE | ID: mdl-30180036

ABSTRACT

EXECUTIVE SUMMARY: Accountable care organizations (ACOs) were established as part of the Affordable Care Act to reduce costs, improve the patient experience, and increase the quality of care. While previous studies have examined the quality, costs, and patient experience among ACOs, the relationship between hospitals' ACO participation and its effects on hospitals' performance have been incompletely characterized. The main purpose of this study is to measure the association between hospitals' participation in Medicare Pioneer and Shared Savings Program (SSP) ACOs and readmission rates for heart failure (HF), acute myocardial infarction (AMI), and pneumonia. We employed a cross-sectional design using hospital readmission data from Hospital Compare, hospital characteristics data from the American Hospital Association Annual Survey, and market environmental data from Area Health Resource Files. We employed a descriptive analysis and linear regressions to examine how ACO participation is associated with readmission rates in these three conditions.Overall, we found that SSP ACO participation is significantly associated with a decrease in the HF readmission rate (ß = 0.320, p < .05), while Pioneer ACO participation is not associated with a decrease in the HF readmission rate. In addition, we found no evidence that Pioneer ACO or SSP ACO participation is associated with reduced readmission rates for AMI or pneumonia. This study concluded that Medicare ACO programs have limited effects on readmission rates. Policy makers should consider adjusting the accountable care model to improve the quality of care.


Subject(s)
Accountable Care Organizations/economics , Accountable Care Organizations/statistics & numerical data , Cost Savings/methods , Economics, Hospital , Medicare/economics , Patient Protection and Affordable Care Act/economics , Patient Readmission/economics , Cross-Sectional Studies , Heart Failure/economics , Hospitals , Humans , Medicare/statistics & numerical data , Myocardial Infarction/economics , Patient Readmission/statistics & numerical data , Pneumonia/economics , United States
4.
Med Care ; 56(10): 831-839, 2018 10.
Article in English | MEDLINE | ID: mdl-30113422

ABSTRACT

BACKGROUND: The Affordable Care Act introduced a major systematic change aimed to promote coordination across the care continuum. Yet, it remains unknown the extent to which hospital system structures have changed following the Affordable Care Act. The structure of hospital systems has important implications for the cost, quality, and accessibility of health services. OBJECTIVES: To assess trends in the structures of hospital systems. RESEARCH DESIGN: We aggregated data from the American Hospital Association (AHA) Annual Survey to the system level. Using a panel of hospital systems from 2008 to 2015, we assessed trends in the number of hospital systems, their size, ownership characteristics, geospatial arrangements, and integration with outpatient services. RESULTS: In the period 2008-2015, there was an increasing percentage of hospitals that were system affiliated as well as growth in the number of hospital systems. A greater percentage of hospital systems that were organized as moderately centralized systems transitioned to centralized systems than to decentralized systems (19.8% vs. 4.7%; P<0.001). In terms of geospatial arrangement, a greater percentage of hub-and-spoke systems moved to a regional design than to national systems (20.0% vs. 8.2%; P<0.05). An increasing trend over time toward greater integration with outpatient services was found in a measure of total system level integration with outpatient services. CONCLUSIONS: Our findings suggest that hospital systems may be moving toward more regional designs. In addition, the trend of increasing integration offered across hospital systems overall, and as portion of total integration, suggests that systems may be increasing their services along the continuum of care.


Subject(s)
Delivery of Health Care/methods , Models, Organizational , Patient Protection and Affordable Care Act/trends , American Hospital Association/organization & administration , Delivery of Health Care/trends , Delivery of Health Care, Integrated/methods , Humans , Operations Research , Patient Protection and Affordable Care Act/organization & administration , United States
5.
Basic Clin Pharmacol Toxicol ; 123(4): 363-379, 2018 Oct.
Article in English | MEDLINE | ID: mdl-29723934

ABSTRACT

Clinical pharmacy services often comprise complex interventions. In this MiniReview, we conducted a systematic review aiming to evaluate the impact of multifaceted pharmacist-led interventions in a hospital setting. We searched MEDLINE, Embase, Cochrane Library and CINAHL for peer-reviewed articles published from 2006 to 1 March 2018. Controlled trials concerning hospitalized patients in any setting receiving patient-related multifaceted pharmacist-led interventions were considered. All types of outcome were accepted. Inclusion and data extraction were performed. Study characteristics were collected, and risk of bias assessment was conducted utilizing the Cochrane Risk of Bias tools. All stages were conducted by at least two independent reviewers. The review was registered in PROSPERO (CRD42017075808). A total of 11,896 publications were identified, and 28 publications were included. Of these, 17 were conducted in Europe. Six of the included publications were multi-centre studies, and 16 were randomized trials. Usual care was the comparator. Significant results on quality of medication use were reported as positive in eleven studies (n = 18; 61%) and negative in one (n = 18, 6%). Hospital visits were reduced significantly in seven studies (n = 16; 44%). Four studies (n = 12; 33%) reported a positive significant effect on either length of stay or time to revisit, and one study reported a negative effect (n = 12; 6%). All studies investigating mortality (n = 6), patient-reported outcome (n = 7) and cost-effectiveness (n = 1) showed no significant results. This MiniReview indicates that multifaceted pharmacist-led interventions in a hospital setting may improve the quality of medication use and reduce hospital visits and length of stay, while no effect was seen on mortality, patient-reported outcome and cost-effectiveness.


Subject(s)
Delivery of Health Care, Integrated/organization & administration , Leadership , Patient Care Team/organization & administration , Pharmacists/organization & administration , Pharmacy Service, Hospital/organization & administration , Professional Role , Adult , Aged , Aged, 80 and over , Cost-Benefit Analysis , Delivery of Health Care, Integrated/economics , Drug Costs , Female , Hospital Costs , Humans , Length of Stay , Male , Medication Therapy Management/organization & administration , Middle Aged , Patient Admission , Patient Care Team/economics , Pharmacists/economics , Pharmacy Service, Hospital/economics
6.
Int J Qual Health Care ; 30(6): 472-479, 2018 Jul 01.
Article in English | MEDLINE | ID: mdl-29617833

ABSTRACT

OBJECTIVE: Examine the relationship between patients' perceptions of quality and the objective level of quality at government health facilities, and determine whether the pre-existing attitudes and beliefs of patients regarding health services interfere with their ability to accurately assess quality of care. DESIGN: Cross-sectional, visit-level analysis. SETTING: Three regions (Nord-Ubangi, Kasai/Kasai-Central and Maniema/Tshopo) of the Democratic Republic of Congo. PARTICIPANTS: Data related to the inpatient and outpatient visits to government health facilities made by all household members who were included in the survey was used for the analysis. Data were collected from patients and the facilities they visited. MAIN OUTCOME MEASURES: Patients' perceptions of the level of quality related to availability of drugs and equipment; patient-centeredness and safety serve compared with objective measures of quality. RESULTS: Objective measures and patient perceptions of the drug supply were positively associated (ß = 0.16, 95% CI = 0.03, 0.28) and of safety were negatively associated (ß = -0.12, 95% CI = -0.23, -0.01). Several environmental factors including facility type, region and rural/peri-urban setting were found to be significantly associated with respondents' perceptions of quality across multiple outcomes. CONCLUSIONS: Overall, patients are not particularly accurate in their assessments of quality because their perceptions are impacted by their expectations and prior experience. Future research should examine whether improving patients' knowledge of what they should expect from health services, and the transparency of the facility's quality data can be a strategy for improving the accuracy of patients' assessments of the quality of the health services, particularly in low-resourced settings.


Subject(s)
Hospitals, Public/standards , Patient Satisfaction , Quality of Health Care/statistics & numerical data , Cross-Sectional Studies , Democratic Republic of the Congo , Equipment and Supplies, Hospital/supply & distribution , Humans , Inpatients/statistics & numerical data , Outpatients/statistics & numerical data , Patient Safety/statistics & numerical data , Patient-Centered Care/statistics & numerical data , Pharmaceutical Preparations/supply & distribution , Quality of Health Care/economics , Surveys and Questionnaires
7.
Health Serv Res ; 53(4): 2165-2184, 2018 08.
Article in English | MEDLINE | ID: mdl-29044547

ABSTRACT

OBJECTIVE: To examine the effects of the penetration of dual-eligible special needs plans (D-SNPs) on health care spending. DATA SOURCES/STUDY SETTING: Secondary state-level panel data from Medicare-Medicaid Linked Enrollee Analytic Data Source (MMLEADS) public use file and Special Needs Plan Comprehensive Reports, Area Health Resource Files, and Medicaid Managed Care Enrollment Report between 2007 and 2011. STUDY DESIGN: A difference-in-difference strategy that adjusts for dual-eligibles' demographic and socioeconomic characteristics, state health resources, beneficiaries' health risk factors, Medicare/Medicaid enrollment, and state- and year-fixed effects. DATA COLLECTION/EXTRACTION METHODS: Data from MMLEADS were summarized from Centers for Medicare and Medicaid Services (CMS)'s Chronic Conditions Data Warehouse, which contains 100 percent of Medicare enrollment data, claims for beneficiaries who are enrolled in the fee-for-service (FFS) program, and Medicaid Analytic Extract files. The MMLEADS public use file also includes payment information for managed care. Data in Special Needs Plan Comprehensive Reports were from CMS's Health Plan Management System. PRINCIPAL FINDINGS: Results indicate that D-SNPs penetration was associated with reduced Medicare spending per dual-eligible beneficiary. Specifically, a 1 percent increase in D-SNPs penetration was associated with 0.2 percent reduction in Medicare spending per beneficiary. We found no association between D-SNPs penetration and Medicaid or total spending. CONCLUSION: Involving Medicaid services in D-SNPs may be crucial to improve coordination between Medicare and Medicaid programs and control Medicaid spending among dual-eligible beneficiaries. Starting from 2013, D-SNPs were mandated to have contracts with state Medicaid agencies. This change may introduce new effects of D-SNPs on health care spending. More research is needed to examine the impact of D-SNPs on dual-eligible spending.


Subject(s)
Eligibility Determination , Health Expenditures , Health Services Accessibility , Medicaid , Medicare , Aged , Aged, 80 and over , Chronic Disease , Databases, Factual , Female , Humans , Longitudinal Studies , Male , Medicaid/economics , Medicare/economics , Middle Aged , State Government , United States
8.
Can Respir J ; 2017: 6321258, 2017.
Article in English | MEDLINE | ID: mdl-28588382

ABSTRACT

BACKGROUND: Although approximately 82 percent of the US population was covered by some form of law that restricted smoking in public establishments as of 2014, most research examining the relationship between smoke-free laws and health has been focused at the state level. PURPOSE: To examine the effect of county workplace smoke-free laws over and above the effect of other (restaurant or bar) smoke-free laws on adult asthma. METHODS: The study estimated the effect of rates of adult asthma discharges before and after the implementation of county nonhospitality workplace smoke-free laws and county restaurant and bar smoke-free laws. Data were from 2002 to 2009, and all analyses were performed in 2011 through 2013. RESULTS: A statistically significant relationship (-5.43, p < .05) was found between county restaurant or bar smoke-free laws and reductions in working age adult asthma discharges. There was no statistically significant effect of nonhospitality workplace smoke-free laws over and above the effect of county restaurant or bar laws. CONCLUSIONS: This study suggests that further gains in preventable asthma-related hospitalizations in the US are more likely to be made by focusing on smoke-free laws in bars or restaurants rather than in nonhospitality workplaces.


Subject(s)
Asthma/epidemiology , Smoke-Free Policy , Adult , Humans , Local Government , Patient Discharge/statistics & numerical data , Restaurants/legislation & jurisprudence
9.
EGEMS (Wash DC) ; 5(1): 15, 2017 Sep 04.
Article in English | MEDLINE | ID: mdl-29881735

ABSTRACT

INTRODUCTION: Health information exchange (HIE) promises cost and utilization reductions. To date, only a small number of HIE studies have demonstrated benefits to patients, providers, public health, or payers. This may be because evaluations of HIE are methodologically challenging. Indeed, the quality of HIE evaluations is often limited and authors frequently note unmet evaluation objectives. We provide a systematic identification of HIE research challenges that can be used to inform strategies for higher quality scientific evidence. METHODS: We conducted qualitative interviews with 23 HIE researchers and leaders of HIE efforts representing experiences with more than 20 HIE efforts. We also conducted a six-person focus group to expand on and confirm individual interview findings. Qualitative analysis followed a grounded theory approach using multiple coders. RESULTS: Participants experienced similar challenges across seven themes (i.e., HIE maturity, data quality, data availability, goal alignment, cooperation, methodology, and policy). CONCLUSION: Several options may exist to improve HIE research, including developing better conceptual models and methodological approaches to HIE research; formal partnerships between researchers and HIE entities; and establishing a nationwide database of HIE information. Our proposed approaches of promoting data availability, resource sharing, and new partnerships can help to overcome existing barriers and facilitate HIE research.

10.
Medicine (Baltimore) ; 95(39): e4990, 2016 Sep.
Article in English | MEDLINE | ID: mdl-27684855

ABSTRACT

There is a need to understand the costs associated with supporting, implementing, and maintaining the system redesign of small and medium-sized safety-net clinics. The authors aimed to understand the characteristics of clinics that transformed into patient-centered medical homes and the incremental cost for transformation.The sample was 74 clinics in Greater New Orleans that received funds from the Primary Care Access and Stabilization Grant program between 2007 and 2010 to support their transformation. The study period was divided into baseline (September 21, 2007-March 21, 2008), transformation (March 22, 2008-March 21, 2009), and maintenance (March 22, 2009-September 20, 2010) periods, and data were collected at 6-month intervals. Baseline characteristics for the clinics that transformed were compared to those that did not. Fixed-effect models were conducted for cost estimation, controlling for baseline differences, using propensity score weights.Half of the 74 primary care clinics achieved transformation by the end of the study period. The clinics that transformed had higher total cost, more clinic visits, and a larger female patient proportion at baseline. The estimated incremental cost for clinics that underwent transformation was $37.61 per visit per 6 months, and overall it cost $24.86 per visit per 6 months in grant funds to support a clinic's transformation.Larger-sized clinics and those with a higher female proportion were more likely to transform. The Primary Care Access and Stabilization Grant program provided approximately $24.86 per visit over the 2 and 1/2 years. This estimated incremental cost could be used to guide policy recommendations to support primary care transformation in the United States.


Subject(s)
Health Services Accessibility/organization & administration , Organizational Innovation , Patient Transfer/economics , Patient-Centered Care/organization & administration , Quality of Health Care , Adult , Aged , Aged, 80 and over , Costs and Cost Analysis , Cyclonic Storms , Female , Humans , Male , Middle Aged , New Orleans
11.
Int J Health Care Qual Assur ; 29(6): 614-27, 2016 Jul 11.
Article in English | MEDLINE | ID: mdl-27298060

ABSTRACT

Purpose - The purpose of this paper is to explore the relationship between hospitals' electronic health record (EHR) adoption characteristics and their patient safety cultures. The "Meaningful Use" (MU) program is designed to increase hospitals' adoption of EHR, which will lead to better care quality, reduce medical errors, avoid unnecessary cost, and promote a patient safety culture. To reduce medical errors, hospital leaders have been encouraged to promote safety cultures common to high-reliability organizations. Expecting a positive relationship between EHR adoption and improved patient safety cultures appears sound in theory, but it has yet to be empirically demonstrated. Design/methodology/approach - Providers' perceptions of patient safety culture and counts of patient safety incidents are explored in relationship to hospital EHR adoption patterns. Multi-level modeling is employed to data drawn from the Agency for Healthcare Research and Quality's surveys on patient safety culture (level 1) and the American Hospital Association's survey and healthcare information technology supplement (level 2). Findings - The findings suggest that the early adoption of EHR capabilities hold a negative association to the number of patient safety events reported. However, this relationship was not present in providers' perceptions of overall patient safety cultures. These mixed results suggest that the understanding of the EHR-patient safety culture relationship needs further research. Originality/value - Relating EHR MU and providers' care quality attitudes is an important leading indicator for improved patient safety cultures. For healthcare facility managers and providers, the ability to effectively quantify the impact of new technologies on efforts to change organizational cultures is important for pinpointing clinical areas for process improvements.


Subject(s)
Electronic Health Records/organization & administration , Meaningful Use/organization & administration , Organizational Culture , Patient Safety , Safety Management/organization & administration , Health Information Management/organization & administration , Humans , Perception , Quality Indicators, Health Care , Reproducibility of Results , United States
12.
Health Aff (Millwood) ; 35(3): 495-501, 2016 Mar.
Article in English | MEDLINE | ID: mdl-26953305

ABSTRACT

The Centers for Medicare and Medicaid Services' meaningful-use incentive program aims to promote the adoption and use of electronic health records (EHRs) throughout health care settings in the United States. However, psychiatric, long-term care, and rehabilitation hospitals are ineligible for these incentive payments. Using national data from the period 2009-13, we compared eligible and ineligible hospitals' rates of EHR adoption. All three types of ineligible hospitals had significantly lower rates of adoption than eligible hospitals did, yet both groups experienced similar growth rates. This growth has widened the gap in adoption of health information technology between eligible and ineligible hospitals, which could stymie efforts to lower costs and improve quality across the health care continuum. Future policies might target ineligible hospitals specifically, as the lag in EHR adoption among this group of providers might undermine the achievement of more coordinated and collaborative health care.


Subject(s)
Electronic Health Records/economics , Meaningful Use/economics , Medical Informatics/organization & administration , Reimbursement, Incentive/economics , Centers for Medicare and Medicaid Services, U.S./economics , Cross-Sectional Studies , Electronic Health Records/statistics & numerical data , Female , Humans , Information Dissemination/methods , Long-Term Care/economics , Male , Medical Informatics/economics , Outcome Assessment, Health Care , Retrospective Studies , United States
13.
Int J Health Plann Manage ; 31(4): e302-e311, 2016 Oct.
Article in English | MEDLINE | ID: mdl-26927839

ABSTRACT

The number of health systems strengthening (HSS) programs has increased in the last decade. However, a limited number of studies providing robust evidence for the value and impact of these programs are available. This study aims to identify knowledge gaps and challenges that impede rigorous monitoring and evaluation (M&E) of HSS, and to ascertain the extent to which these efforts are informed by existing technical guidance. Interviews were conducted with HSS advisors at United States Agency for International Development-funded missions as well as senior M&E advisors at implementing partner and multilateral organizations. Findings showed that mission staff do not use existing technical resources, either because they do not know about them or do not find them useful. Barriers to rigorous M&E included a lack suitable of indicators, data limitations, difficulty in demonstrating an impact on health, and insufficient funding and resources. Consensus and collaboration between international health partners and local governments may mitigate these challenges. Copyright © 2016 John Wiley & Sons, Ltd.


Subject(s)
Delivery of Health Care/standards , Internationality , Quality Assurance, Health Care/organization & administration , Delivery of Health Care/organization & administration , Health Resources , Health Status , Healthcare Financing , Humans , Interviews as Topic
14.
J Public Health Manag Pract ; 22(2): 175-81, 2016.
Article in English | MEDLINE | ID: mdl-26811967

ABSTRACT

CONTEXT: Health information technology (IT) has the potential to improve the nation's public health infrastructure. In support of this belief, meaningful use incentives include criteria for hospitals to electronically report to immunization registries, as well as to public health agencies for reportable laboratory results and syndromic surveillance. Electronic reporting can facilitate faster and more appropriate public health response. However, it remains unclear the extent that hospitals have adopted IT for public health efforts. OBJECTIVE: To examine hospital adoption of IT for public health and to compare hospitals capable of using and not using public health IT. DESIGN: Cross-sectional design with data from the 2012 American Hospital Association annual survey matched with data from the 2013 American Hospital Association Information Technology Supplement. Multivariate logistic regression was used to compare hospital characteristics. Inverse probability weights were applied to adjust for selection bias because of survey nonresponse. PARTICIPANTS: All acute care general hospitals in the United States that matched across the surveys and had complete data available were included in the analytic sample. MAIN OUTCOME MEASURES: Three separate outcome measures were used: whether the hospital could electronically report to immunization registries, whether the hospital could send electronic laboratory results, and whether the hospital can participate in syndromic surveillance. RESULTS: A total of 2841 hospitals met the inclusion criteria. Weighted results show that of these hospitals, 62.7% can electronically submit to immunization registries, 56.6% can electronically report laboratory results, and 54.4% can electronically report syndromic surveillance. Adjusted and weighted results from the multivariate analyses show that small, rural hospitals and hospitals without electronic health record systems lag in the adoption of public health IT capabilities. CONCLUSION: While a majority of hospitals are using public health IT, the infrastructure still has significant room for growth. Differences in hospitals' adoption of public health IT may exacerbate existing health disparities.


Subject(s)
Documentation/standards , Electronic Health Records/statistics & numerical data , Hospitals/standards , Medical Informatics/statistics & numerical data , Public Health/methods , Cross-Sectional Studies , Documentation/methods , Humans , Medical Informatics/methods , Surveys and Questionnaires , United States
15.
Health Care Manage Rev ; 41(1): 56-63, 2016.
Article in English | MEDLINE | ID: mdl-25533752

ABSTRACT

OBJECTIVE: The aim of this study was to assess the ability and means by which hospital administrators can influence patient satisfaction and its impact on costs. DATA SOURCES: Data are drawn from the American Hospital Association's Annual Survey of Hospitals, federally collected Hospital Cost Reports, and Medicare's Hospital Compare. STUDY DESIGN: Stochastic frontier analyses (SFA) are used to test the hypothesis that the patient satisfaction-hospital cost relationship is primarily a latent "management effect." The null hypothesis is that patient satisfaction measures are main effects under the control of care providers rather than administrators. PRINCIPLE FINDINGS: Both SFA models were superior to the standard regression analysis when measuring patient satisfaction's relationship to hospitals' cost efficiency. The SFA model with patient satisfaction measures treated as main effects, rather than "latent, management effects," was significantly better comparing the log-likelihood statistics. Higher patient satisfaction scores on the environmental quality and provider communication dimensions were related to lower facility costs. Higher facility costs were positively associated with patients' overall impressions (willingness to recommend and overall satisfaction), assessments of medication and discharge instructions, and ratings of caregiver responsiveness (pain control and help when called). CONCLUSIONS: In the short term, managers have a limited ability to influence patient satisfaction scores, and it appears that working through frontline providers (doctors and nurses) is critical to success. In addition, results indicate that not all patient satisfaction gains are cost neutral and there may be added costs to some forms of quality. Therefore, quality is not costless as is often argued.


Subject(s)
Efficiency, Organizational/economics , Hospital Administration/economics , Hospital Administrators , Patient Satisfaction/economics , Communication , Cost-Benefit Analysis , Cross-Sectional Studies , Health Care Surveys , Humans , Least-Squares Analysis , Quality of Health Care , United States
16.
Article in English | MEDLINE | ID: mdl-26604873

ABSTRACT

OBJECTIVE: To study the extent to which community health information exchanges (HIEs) deliver and measure return on investment (ROI) and improvements in the quality of care. MATERIALS AND METHODS: We surveyed operational HIEs for their characteristics, information domains, impact on quality of care, and ROI. RESULTS: A 60 percent response rate was achieved. Two-thirds of respondents agreed that community HIEs demonstrated a positive ROI, while one-third had no opinion or disagreed. One-fourth or fewer respondents reported using various metrics to calculate ROI. Most respondents agreed that HIEs improve the quality of care, though several were not sure and were awaiting further evidence. Most respondents indicated that they did not deliver reports on quality measures (76 percent) and that data were not being used to measure quality performance of participating providers (73 percent). DISCUSSION: Respondents from most HIEs believe that the HIEs are demonstrating a positive ROI; however, a minority of them indicated they had used or will use specific metrics to calculate ROI. HIE representatives overwhelmingly reported that they believe the HIE activities improve the quality of healthcare delivered, but only a few are using data to evaluate provider performance or generate reports on quality measures. CONCLUSION: This study demonstrates the challenge faced by policy makers and healthcare organizations that are investing millions of dollars in HIEs that are believed to improve health outcomes and increase efficiency, but still need more time to develop the evidence to confirm that belief. Our study shows that calculating ROI for HIEs or their impact on quality of care remains a secondary priority for most HIEs. This finding raises serious questions for the sustained support of HIEs, both financially and as a policy lever, given the end of Health Information Technology for Economic and Clinical Health (HITECH) Act funding.


Subject(s)
Attitude of Health Personnel , Health Information Exchange/economics , Quality of Health Care/economics , Quality of Health Care/statistics & numerical data , Costs and Cost Analysis , Electronic Health Records/economics , Humans , Louisiana
17.
Med Care Res Rev ; 72(6): 687-706, 2015 Dec.
Article in English | MEDLINE | ID: mdl-26156971

ABSTRACT

Accountable care organizations (ACOs) are rapidly being implemented across the United States, but little is known about what environmental and organizational factors are associated with hospital participation in ACOs. Using resource dependency theory, this study examines external environmental characteristics and organizational characteristics that relate to hospital participation in Medicare ACOs. Results indicate hospitals operating in more munificent environments (as measured by income per capita: ß = 0.00002, p < .05) and more competitive environments (as measured by Health Maintenance Organization penetration: ß = 1.86, p < .01) are more likely to participate in ACOs. Organizational characteristics including hospital ownership, health care system membership, electronic health records implementation, hospital type, percentage of Medicaid inpatient discharge, and number of nursing home beds per 1,000 population over 65 are also related to ACO participation. Should the anticipated benefits of ACOs be realized, findings from this study can guide strategies to encourage hospitals that have not gotten involved in ACOs.


Subject(s)
Decision Making, Organizational , Hospitals , Organizational Innovation , Accountable Care Organizations , Interviews as Topic , Medicare , Quality of Health Care , United States
18.
Health Aff (Millwood) ; 34(3): 539, 2015 Mar.
Article in English | MEDLINE | ID: mdl-25732507
19.
Health Aff (Millwood) ; 34(1): 87-94, 2015 Jan.
Article in English | MEDLINE | ID: mdl-25561648

ABSTRACT

The patient-centered medical home model of primary care has received considerable attention for its potential to improve outcomes and reduce health care costs. Yet little information exists about the model's ability to achieve these goals for Medicaid patients. We sought to evaluate the effect of patient-centered medical home certification of Louisiana primary care clinics on the quality and cost of care over time for a Medicaid population. We used a quasi-experimental pre-post design with a matched control group to assess the effect of medical home certification on outcomes. We found no impact on acute care use and modest support for reduced costs and primary care use among medical homes serving higher proportions of chronically ill patients. These findings provide preliminary results related to the ability of the patient-centered medical home model to improve outcomes for Medicaid beneficiaries. The findings support a case-mix-adjusted payment policy for medical homes going forward.


Subject(s)
Chronic Disease/economics , Chronic Disease/therapy , Cost-Benefit Analysis/economics , Emergency Service, Hospital/economics , Emergency Service, Hospital/statistics & numerical data , Health Care Costs/trends , Medicaid/economics , Medicaid/statistics & numerical data , Patient-Centered Care/economics , Patient-Centered Care/statistics & numerical data , Primary Health Care/economics , Primary Health Care/statistics & numerical data , Adult , Aged , Case-Control Studies , Delivery of Health Care/economics , Delivery of Health Care/statistics & numerical data , Delivery of Health Care/trends , Diagnosis-Related Groups/economics , Diagnosis-Related Groups/statistics & numerical data , Diagnosis-Related Groups/trends , Emergency Service, Hospital/trends , Female , Health Expenditures/trends , Humans , Louisiana , Male , Medicaid/trends , Middle Aged , Outcome Assessment, Health Care , Patient-Centered Care/trends , Primary Health Care/trends , United States , Utilization Review/trends
20.
Health Aff (Millwood) ; 33(11): 2025-33, 2014 Nov.
Article in English | MEDLINE | ID: mdl-25367999

ABSTRACT

Medicaid disproportionate-share hospital (DSH) payments are expected to decline by $35.1 billion between fiscal years 2017 and 2024, a reduction brought about by the Affordable Care Act (ACA) and recent congressional action. DSH payments have long been a feature of the Medicaid program, intended to partially offset uncompensated care costs incurred by hospitals that treat uninsured and Medicaid populations. The DSH payment cuts were predicated on the expectation that the ACA's expansion of health insurance to millions of Americans would bring about a decline in many hospitals' uncompensated care costs. However, the decision of twenty-five states not to expand their Medicaid programs, combined with residual coverage gaps, may leave as many as thirty million people uninsured, and hospitals will bear the burden of their uncompensated care costs. We sought to identify the hospitals that may be the most financially vulnerable to reductions in Medicaid DSH payments. We found that of the 529 acute care hospitals that will be particularly affected by the cuts, 225 (42.5 percent) are in weak financial condition. Policy makers should recognize that decreases in revenue may affect these hospitals' ability to give vulnerable populations access to care.


Subject(s)
Economics, Hospital , Medicaid/economics , Reimbursement, Disproportionate Share/economics , Health Policy , Humans , Patient Protection and Affordable Care Act , United States
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