The Art of Designing Work: Work/Family Interface as a Mediator in the Relationship between Work Design, Burnout, and Performance.

Because of the massive changes experienced within work contexts over the last decades, work design has received renewed attention both from scholars and practitioners interested in carefully balancing job demands with employees' needs, aiming to boost performance. Hence, work design, meant as a strategic human resource management tool to craft job context and content, has been proven to impact on work performance and burnout. However, despite this evidence, the literature clearly explaining the paths through which work design might lead to positive or negative organizational outcomes is still scarce. To address this gap, the present study investigated the contribution of work-family interface aspects (i.e., work-family conflict and work-family enrichment) as mediators in this relationship. The participants were 160 white-collar employees, invited to fill in an online survey encompassing socio-demographical information (e.g., age, gender, education, and professional role) and individual self-report responses on the study variables (i.e., work design, work/family conflict, work/family enrichment, burnout, and work performance). The path analyses were conducted to investigate the direct and indirect relationships among constructs. The results showed that work-family conflict mediated the relationships between some work design characteristics and burnout, whereas work-family enrichment had a mediating role in the paths leading both to burnout and to work performance. The implications for research and practice were discussed with respect to an evidence-based human resource management perspective.

From Conflict to Balance: Challenges for Dual-Earner Families Managing Technostress and Work Exhaustion in the Post-Pandemic Scenario.

Within the last three years, the COVID-19 pandemic outbreak has contributed to changing many aspects of individual and collective life. Focusing on professional life, the forced shift to remote working modalities, the consequent blurring of work-family (WF) boundaries, and the difficulties for parents in childrearing have significantly impacted family routines. These challenges have been more evident for some specific vulnerable categories of workers, such as dual-earner parents. Accordingly, the WF literature investigated the antecedents and outcomes of WF dynamics, highlighting positive and negative aspects of digital opportunities that may affect WF variables and their consequences on workers' well-being. In view of the above, the present study aims to investigate the key role of WF conflict and WF balance in mediating the relationship between technostress and work exhaustion. Structural Equation Modeling (SEM) was used to examine direct and indirect relationships among technostress, WF conflict, WF balance, and work exhaustion. Respondents were 376 Italian workers, specifically dual-earner parents who have at least one child. Results and implications are discussed with specific reference to the organizational policies and interventions that could be developed to manage technostress and WF conflict, fostering individual and social adjustment to the new normal.