The dark side of enterprise social media and employee digital creativity: Communication visibility perspective.

The primary objective of this study is to evaluate the significances of excessive usage of enterprise social media (ESM) on individuals' digital creativity through ESM exhaustion. In addition, we intend to investigate the significance of ESM visibility as a moderator in the connection between excessive usage of ESM, ESM exhaustion, and digital creativity. The results presented in this study are derived from primary data collected from 718 Chinese workers who utilize ESM. The data analysis were conducted using SPSS version 23.0. Findings revealed that excessive usage of ESM is negatively linked to employee digital creativity and has a significant impact on ESM exhaustion. ESM exhaustion is negatively related to employee digital creativity. ESM visibility is further found to play a significant moderating role in strengthening the connection between excessive use of ESM and ESM exhaustion. Additionally, ESM visibility reinforces the negative association between excessive use of ESM and employee digital creativity. This study encompasses ESM users' perceptions of the connection between excessive ESM usage and its exhaustion, providing evidence for organizations to develop and manage ESM usage policies to mitigate the negative impact of ESM usage for employees.

Feeling low: How social media influences employees' knowledge hidings and innovative behavior.

Prior research has identified both positive and negative consequences arising from the widespread integration of social media within the organizations. The present research suggests that upward social comparison (USC) in social media is related to psychological disengagement resulting in knowledge hiding and lower innovative behavior of individuals. It further suggests that mindfulness mitigates the impact of USC in social media. A two-wave longitudinal survey reveals that individuals who engage in comparative self-assessment with friends projecting an aura of unattainable success on social media unwittingly cause psychological disengagement, a phenomenon which, in turn, precipitates a palpable decline in their innovative behavior and rise in knowledge hiding. Furthermore, our exploration unravels an intricate layer of this narrative - mindfulness of employees for online social interactions reduces this adverse cascade. This study draws attention to the necessity for vigilant managerial oversight. It serves as a clarion call, illuminating the concealed facets of social media, dappled with the intricate interplay of online social comparisons. This research transcends traditional paradigms by introducing a unique perspective on employee engagement with social media, contemplated in the context of online social comparison. It augments the current body of knowledge by shedding light on the complex interplay of these variables within the modern workforce.

Exploring how enterprise social media usage affects employee creativity: Based on self-determination theory.

The present research sheds light on how ESM (Enterprise Social media) usage (social, work) affects employee creativity through primary psychological standards (perceived relatedness, autonomy, and competence). Drawing on self-determination theory (SDT), current research also examines the mediating mechanism of basic psychological needs. Applying structural equation modeling (SEM), 415 samples were analyzed on AMSO 24.0 version. The results illustrated that social, and work-related ESM usage has a significant impact on basic psychological needs. Further, results revealed that perceived relatedness and competence are significant predictors of employee creativity. However, perceived autonomy has an insignificant effect on individual creativity. The present research also analyzed the mediating mechanism of basic psychological needs. Findings confirmed that perceived relatedness and competence mediate the connection between social, work-oriented ESM usage and individual creativity; whereas perceived autonomy did not mediate the link between social, work-oriented ESM usage and employee creativity. This study also has several implications in theory and practice.

A moderated mediation investigation of the influence of enterprise social media visibility on work stress.

Drawing upon the communication visibility theory, this study delves into the intricate dynamics of message transference and network translucence within the context of enterprise social media (ESM), unraveling their profound impact on information overload and social overload experienced by employees. Consequently, we examine the consequential relationship between these overwhelming cognitive burdens and the levels of work stress experienced by individuals in the organizational setting. Moreover, our study explores the moderating role of resilience, shedding light on how this intrinsic psychological trait can shape the connection among information overload, social overload, and work stress. Based on empirical analysis of the data collected from 351 ESM users, the findings demonstrate a significant positive association between message transference, network translucence, and the occurrence of information overload and social overload among employees. Furthermore, the results reveal a strong positive association among information overload and social overload over work stress. However, the salient contribution of this study lies in uncovering the pivotal moderating effect of resilience, revealing that high levels of resilience act as a buffer against the adverse impacts of information overload and social overload, leading to lower levels of work stress among individuals. By advancing our comprehension of communication visibility theory, this study adds to the theoretical underpinnings of communication visibility, resilience, and their interplay in the context of ESM while providing practical insights for employees and organizations to navigate the challenges posed by information overload, social overload, and work stress. Through its meticulous examination of these multifaceted phenomena, this study opens avenues for further research and invites scholars to probe deeper into the complex dynamics of communication visibility and resilience in the evolving landscape of contemporary organizations.

An empirical investigation on actual usage of educational app: Based on quality dimensions and mobile self-efficacy.

The intention of this research is to analyze the actual use of educational app by Chinese students for learning purpose. Based on DeLone & McLean (D&M) this study proposes and tests a research model which analyzes the actual use of educational apps using data collected from the 357 Chinese students. Structural equation modeling (SEM) was applied to examine the hypothesis. Findings specify that information quality, system quality, service quality, mobile self-efficacy, and personal innovativeness is considerably associated to intentions to use educational app which eventually influences actual usage of educational apps. Additionally, trust in educational apps strengthens the connection between intentions to use educational apps and actual use of educational apps by students for learning purposes. However, the perceived risk indicated an insignificant association between intention to use educational apps and actual use of educational apps. This study contributes to DeLone & McLean (D&M) model by examing the moderating role of perceived risk, trust in an educational app.

Support for tourism development in Pakistan: A study of road and transportation infrastructure development.

The local population is considered one of the main stakeholders in tourism development. Understanding whether and how road and transport infrastructure is related to local communities' overall attitude toward tourism development is crucial. Scholars have suggested that the overall positive attitude of a local community is associated with its tourism development. This study keeps in view the positive and negative consequences of road and transport development and its relationship with local communities' overall attitude. Drawing on social exchange theory, this study investigates local community support for tourism development using 565 samples from the local community of Gilgit-Baltistan and northern areas of Pakistan. Findings show that community visibility and image enhancement are positively related to the overall attitude of the local community. Infrastructure and urbanization are also positively related to the host community's overall attitude, whereas traffic problems are negatively related to the overall attitude of the local community. However, environmental concerns have an insignificant relationship with the overall attitude of the local community. Overall attitude of local communities is also positively related to support for tourism development. Furthermore, economic benefits positively moderate the relationship between the overall attitude of the local community and its support for tourism development.

Assessing the Impact of Community Factors on Local Community Support for Tourism: An Empirical Investigation of the China-Pakistan-Economic Corridor.

This research probes the influence of the construction of the China-Pakistan Economic Corridor (CPEC) on the tourism development behavior of local residents. By applying social exchange theory (SET), this study examines the impact of the community dimension on tourism development behavior through overall attitude. In addition, this study also examines the use of social media as a moderator in the relationship between overall attitude and tourism development. A survey tool has been used to obtain data from the people of Gilgit-Baltistan. Hypotheses were examined using the structural equation method (SEM) on 417 survey responses. The findings indicated community satisfaction and an overall positive attitude to the effects of development, although a negative attitude regarding concerns about community resources. Overall, attitude has a significant impact on tourism development behavior. Additionally, the use of social media strengthens the relationship between overall attitude and behavior that favors tourism development.

Investigating the factors of enterprise social media strain: The role of enterprise social media's visibility as a moderator.

The significant effect of enterprise social media (ESM) usage has been extensively researched. However, recent studies and analysis have also emphasized the importance of understanding the negative aspects of ESM's use. By applying uses and gratifications theory (UGT), this study proposes a research model that tests how employees' ESM usage (hedonic, social, and information values) leads to ESM-related strain through perceived information overload. The study collected data from 315 Chinese employees using a survey method and analyzed the results using AMOS 21.0 software. Structural equation modeling (SEM) was applied to analyze the proposed hypothesis. The results indicate that perceived hedonic, social, and information values are significant predictors of perceived information overload. Such overload is also significantly associated with ESM-related strain. The results also indicate that ESM visibility strengthens the significant relationship between perceived information overload and ESM-related strain. Furthermore, managers can also train individuals to use ESM appropriately. We recommend that employees can better control and manage their ESM usage by recognizing the causes of excessive use.

Role of Social Commerce Constructs and Social Presence as Moderator on Consumers' Buying Intentions During COVID-19.

Social interactions through social commerce platforms empower consumers to share their personal experiences with others, but its role becomes more significant for societal protection during COVID-19. Numerous scholars have studied e-commerce extensively, but there is a lack of studies to identify social commerce characteristics to attract potential consumers during COVID-19. This study aims to examine the role of social commerce constructs by integrating social presence as a moderator in the model to explain consumers online shopping intentions in a Pakistani context, where lack of trust on the reliability and validity of comments from other consumers being considered the growing concern toward the success of social commerce. The quantitative data were collected from the respondents living in different cities of Pakistan. Most of the hypothesis supported and demonstrate the positive response from the Pakistani consumers having experience in shopping through social commerce platforms. The findings of this study will help scholars and managers to understand the attitude of Pakistani consumers.

Investigating the Consequences of the Socio-Instrumental Use of Enterprise Social Media on Employee Work Efficiency: A Work-Stress Environment.

Enterprise social media (ESM) has been widely adopted by firms for employee work-related communication. However, it is still debatable how such usage benefits work stress and employee work efficiency. Applying the transactional theory of stress, this study examined the impact of resilience as a moderator on the link between work stressors and individual work efficiency. A total of 285 entries were used to analyze the proposed hypothesis, using structural equation modeling (SEM) technique and hierarchical regression analysis on SPSS 21.0 and AMOS 21.0 software. According to the findings, ESM use has a considerable impact on work stresses (challenge and hindrance). The findings also revealed that challenge stressors have a beneficial influence on employee work efficiency, while hindrance stressors have a negative impact on it. Furthermore, the results also indicated that resilience strengthens the positive relationship between challenge-stressed employees and work efficiency. However, the findings also revealed that resilience reduces the negative association between hindrance-stress and work efficiency. Finally, the author also explored the study's implications for theory and management.

Why DO citizens engage in government social media accounts during COVID-19 pandemic? A comparative study.

The worldwide COVID-19 outbreak that crushed the global economy and healthcare increased the public willingness to acquire more information and enthusiasm to engage online among billions of users through social networks. As more towns, cities, and regions turn to lockdown, government social media accounts (GSMAs) develop as a trustworthy source to obtain information about the COVID-19 pandemic. Thus, investigating the determinants and consequences of citizens' participation behavior on GSMAs is essential. Drawing on the self-determination theory (SDT) and civic volunteer model (CVM), we examine the influence of motivational factors (i.e., intrinsic extrinsic) on citizens' participation behavior on GSMAs, which leads to online civic behavior. Comparative research between China and Pakistan is carried out using data collected through an online survey. This study shows that information-seeking, political benefits, self-development, altruism, and perceived reciprocity are the critical antecedents of citizens' participatory behavior on GSMAs in both countries, resulting in online civic behavior. Furthermore, moderating results reveal that perceived connectivity moderates the relationship between certain motivational factors (intrinsic and extrinsic) and citizens' participatory behavior on GSMAs, whereas trust in government moderates the relationship between participatory behavior on GSMAs and online civic behavior during COVID-19. Theoretical and managerial implications are discussed in detail.

Investigating the Impact of the External Environment and Benchmark Characteristics on the China-Pakistan Economic Corridor's Construction: A COVID-19 Perspective.

The economic stability of a country, such as Pakistan is dependent on the construction of mega-projects, such as the China-Pakistan Economic Corridor (CPEC). However, certain external factors and project characteristics may delay the construction of infrastructure projects; scholars have not investigated the development of CPEC from this perspective. In addition, the COVID-19 outbreak has hindered CPEC initiatives. This analysis will examine the effect of external environment factors on CPEC, and benchmark the project's effects on economic stability through CPEC's development by incorporating 523 samples obtained from employees of various CPEC projects. Structural equation modeling was used to analyze all hypotheses proposed here on AMOS 21.0 tools. According to the findings of this study, the CPEC external environment and project benchmark characteristics have a negative effect on the construction of CPEC development. Furthermore, the development of CPEC is found to have a significant effect on economic stability. However, fear of COVID-19 has weakened the relationship between CPEC development and economic stability. Finally, we also discuss the implications and limitations of the study.