ABSTRACT
INTRODUCTION: While Brazil has achieved a significantly higher coverage through primary care and improved health outcomes through the Family Health Strategy, rural areas still have worse indicators and several barriers to access primary healthcare units, which sometimes condition users to seek alternative answers outside the formal circuit. From the framework of medical anthropology, Arthur Kleinman indicates that the sociohistorical-cultural context also determines the search for health care, and not only by the conditions of access and availability of formal services. From this perspective, each health system would consist of three interrelated subsystems: the informal, the popular, and the professional subsystem, widely used in an overlapping and non-exclusive way, interacting according to an individual's needs. This study analyzes how informal and popular health subsystems are featured in a remote rural municipality in the Brazilian Amazon region. METHODS: This is a single, exploratory, qualitative case study conducted in the remote rural municipality of Assis Brasil, in the state of Acre, Brazil. Data were collected with onsite visits to the municipality through semi-structured interviews with users, managers, and health professionals. Data thematic analysis was guided by categories inspired by Arthur Kleinman's framework and emerging in the field, focusing on the dimensions of the informal and popular subsystems. RESULTS: In the informal system, family, friends, and community seem to have broader roles in the field of care, underpinning the social support network to allow using health services. Also included in the informal system are NGOs, armed forces, and the church, acting complementarily to the Unified Health System (Sistema Único de Saúde). Two patterns of relationship with the popular system were identified: in complementarity with the formal system, with the specific or longitudinal use of its resources, and replacing formal practices. In the popular system, secular healing agents such as shamans, healers, prayers, and midwives, and the use of medicinal herbs and other natural resources, are part of the care scenario, especially among the traditional populations of the territory. Popular resources are sometimes activated mainly due to geographic and economic barriers, which prevent timely access to health services and contribute to the deterioration of conditions. The level of resistance of health professionals varied according to the substitutive or complementary nature that such care assumes in users' therapeutic trajectories. CONCLUSION: Complex policies and processes such as health care have been implemented nationwide, in general, with a poor understanding of the context and culture of rural communities. In this sense, understanding the dynamics between the subsystems can help identify more appropriate and sensitive strategies for the organization of health services, which respond to the population's needs from a broader perspective, especially in the context of rurality.
Subject(s)
Health Services Accessibility , Rural Population , Brazil , Health Personnel , Humans , Primary Health CareABSTRACT
RESUMO O objetivo do artigo foi caracterizar a organização da Atenção Primária à Saúde (APS) e suas interfaces com os demais serviços da rede assistencial em um Município Rural Remoto (MRR). Foi realizado estudo de caso único em Assis Brasil (AC), por meio de entrevistas com usuários, gestores e profissionais de saúde. Os resultados indicaram distribuição desigual de estabelecimentos de saúde com áreas descobertas; dificuldades de acesso por condições climáticas; barreiras econômicas para custeio de transporte; promoção de ações itinerantes na zona rural; descontinuidade e insuficiência de medicamentos; dificuldades para a fixação de profissionais; escassez de recursos tecnológicos; falta de acesso à internet; necessidade de adaptação cultural; concentração de serviços especializados do SUS na capital. Foram identificados esforços da gestão local para manutenção da Estratégia Saúde da Família (ESF) e adequação dos processos de trabalho para atendimento ao grande fluxo de demanda espontânea, estrangeiros e população indígena. Argumenta-se que o MRR e suas populações somam vulnerabilidades econômicas, sociais e de acesso aos serviços de saúde, parcialmente atendidas pelas políticas nacionais, e que o ente municipal, sem o suficiente apoio e aporte de recursos estadual e federal, mantém arranjos possíveis para a provisão de APS, nem sempre afeitos aos princípios abrangentes da ESF.
ABSTRACT The aim of the article was to characterize the organization of Primary Health Care (APS) and its interfaces with other services in the healthcare network in a Remote Rural Municipality (MRR). A single case study was carried out in Assis Brasil (AC), through interviews with users, managers and health professionals. The results indicated an unequal distribution of health facilities with uncovered areas; access difficulties due to weather conditions; economic barriers to costing transport; promotion of itinerant actions in rural areas; discontinuity and insufficiency of medications; difficulties in retaining professionals; scarcity of technological resources; lack of internet access; need for cultural adaptation; concentration of specialized services of the Unified Health System (SUS) in the capital. Local management efforts were identified to maintain the Family Health Strategy (ESF) and the adequacy of work processes to meet the large flow of spontaneous demand, foreigners and the indigenous population. It is argued that the MRR and its populations add economic, social and access to health services vulnerabilities, partially covered by national policies, and that the municipal entity, without sufficient support and allocation of state and federal resources, maintains possible arrangements for the provision of APS, not always bound by the comprehensive principles of the ESF.
