1.
J Soc Health Syst
; 1(1): 17-29, 1989 May.
Article
in English
| MEDLINE
| ID: mdl-2491229
ABSTRACT
The health care industry has come under increasing pressure to define, measure and improve the quality of health care services delivered. To set the framework for this discussion, the quality philosophies espoused by the leading experts from the industrial sector, namely, Crosby, Deming and Juran are presented. The differences as well as common themes presented by these experts are discussed. This paper reviews the role of management in a quality improvement process that results in the development of a successful organization.
Subject(s)
Hospital Administration/standards , Quality Assurance, Health Care/organization & administration , Hospital Administrators , Humans , Leadership , Management Audit , Organizational Culture , Organizational Objectives , United States
2.
Top Health Rec Manage
; 4(2): 32-46, 1983 Dec.
Article
in English
| MEDLINE
| ID: mdl-10263568
3.
Mich Hosp
; 19(9): 21-6, 1983 Sep.
Article
in English
| MEDLINE
| ID: mdl-10262438
4.
Hospitals
; 55(8): 64-5, 1981 Apr 16.
Article
in English
| MEDLINE
| ID: mdl-7203431
ABSTRACT
The use of a utilization system in a nuclear radiology department has resulted in productivity improvement and cost reductions.