1.
Healthc Financ Manage
; 63(12): 82-6, 2009 Dec.
Article
in English
| MEDLINE
| ID: mdl-20027882
ABSTRACT
Using a call center model for central transport and housekeeping services is key to improving patient flow. Costs for creating a call center environment are incurred for labor and technology. The hospital's financial executive can help the planning team perform the cost-benefit analysis.
Subject(s)
Efficiency, Organizational , Patient Transfer/standards , Hospital Communication Systems/organization & administration , Housekeeping, Hospital/organization & administration
2.
Health Facil Manage
; 19(6): 30-9, 2006 Jun.
Article
in English
| MEDLINE
| ID: mdl-16929721
