Your browser doesn't support javascript.
loading
Show: 20 | 50 | 100
Results 1 - 20 de 38
Filter
1.
Am J Surg ; 223(1): 194-200, 2022 Jan.
Article in English | MEDLINE | ID: mdl-34588129

ABSTRACT

BACKGROUND: Despite the importance of social justice advocacy, surgeon attitudes toward individual involvement vary. We hypothesized that the majority of surgeons in this study, regardless of gender or training level, believe that surgeons should be involved in social justice movements. METHODS: A survey was distributed to surgical faculty and trainees at three academic tertiary care centers. Participation was anonymous with 123 respondents. Chi-square and Fisher's exact test were used for analysis with significance accepted when p < 0.05. Thematic analysis was performed on free responses. RESULTS: The response rate was 46%. Compared to men, women were more likely to state that surgeons should be involved (86% vs 64%, p = 0.01) and were personally involved in social justice advocacy (86% vs 51%, p = 0.0002). Social justice issues reported as most important to surgeons differed significantly by gender (p = 0.008). Generated themes for why certain types of advocacy involvement were inappropriate were personal choices, professionalism and relationships. CONCLUSIONS: Social justice advocacy is important to most surgeons in this study, especially women. This emphasizes the need to incorporate advocacy into surgical practice.


Subject(s)
Consumer Advocacy/psychology , Social Justice/psychology , Surgeons/psychology , Academic Medical Centers/statistics & numerical data , Adult , Aged , Attitude of Health Personnel , Consumer Advocacy/statistics & numerical data , Faculty, Medical/psychology , Faculty, Medical/statistics & numerical data , Female , Humans , Male , Middle Aged , Pilot Projects , Sex Factors , Social Justice/statistics & numerical data , Surgeons/statistics & numerical data , Surveys and Questionnaires/statistics & numerical data , Tertiary Care Centers/statistics & numerical data , Young Adult
2.
J Aging Stud ; 57: 100938, 2021 Jun.
Article in English | MEDLINE | ID: mdl-34083005

ABSTRACT

While the government responses to the COVID-19 pandemic have varied across the globe, there has been a unifying cry from academia and public health professionals warning of the detrimental effects of attaching our understanding of this new threat to our already ageist attitudes. What is inescapable is that COVID-19 has an age-related risk component and the latest data shows that risks start to rise for people from midlife onwards. As governance agencies, professional practice, and academia work towards assessing, communicating, and addressing this risk, we ask: are existing gerontological conceptualisations of ageism appropriate for this exceptional situation and what is being (re)produced in terms of an aged subjectivity? Following van Dyk's (2016) critique of gerontology's 'othering' through both 'glorification' (third age) and 'abjection' (fourth age), a content analysis of statements and policy documents issued in response to COVID-19 provides evidence of well-meaning and inadvertent ageism through homogenizing language, the abjection/glorification binary within 'old age', and the power binary constructed between age and an age-neutral midlife. The paper concludes with reflections on future directions for ageism research beyond COVID-19.


Subject(s)
Ageism/psychology , Ageism/statistics & numerical data , COVID-19/psychology , Consumer Advocacy/psychology , Consumer Advocacy/statistics & numerical data , Geriatrics , Aged , Humans , Pandemics , SARS-CoV-2
3.
JMIR Public Health Surveill ; 6(4): e17543, 2020 10 14.
Article in English | MEDLINE | ID: mdl-33052130

ABSTRACT

BACKGROUND: As the majority of Twitter content is publicly available, the platform has become a rich data source for public health surveillance, providing insights into emergent phenomena, such as vaping. Although there is a growing body of literature that has examined the content of vaping-related tweets, less is known about the people who generate and disseminate these messages and the role of e-cigarette advocates in the promotion of these devices. OBJECTIVE: This study aimed to identify key conversation trends and patterns over time, and discern the core voices, message frames, and sentiment surrounding e-cigarette discussions on Twitter. METHODS: A random sample of data were collected from Australian Twitter users who referenced at least one of 15 identified e-cigarette related keywords during 2012, 2014, 2016, or 2018. Data collection was facilitated by TrISMA (Tracking Infrastructure for Social Media Analysis) and analyzed by content analysis. RESULTS: A sample of 4432 vaping-related tweets posted and retweeted by Australian users was analyzed. Positive sentiment (3754/4432, 84.70%) dominated the discourse surrounding e-cigarettes, and vape retailers and manufacturers (1161/4432, 26.20%), the general public (1079/4432, 24.35%), and e-cigarette advocates (1038/4432, 23.42%) were the most prominent posters. Several tactics were used by e-cigarette advocates to communicate their beliefs, including attempts to frame e-cigarettes as safer than traditional cigarettes, imply that federal government agencies lack sufficient competence or evidence for the policies they endorse about vaping, and denounce as propaganda "gateway" claims of youth progressing from e-cigarettes to combustible tobacco. Some of the most common themes presented in tweets were advertising or promoting e-cigarette products (2040/4432, 46.03%), promoting e-cigarette use or intent to use (970/4432, 21.89%), and discussing the potential of e-cigarettes to be used as a smoking cessation aid or tobacco alternative (716/4432, 16.16%), as well as the perceived health and safety benefits and consequences of e-cigarette use (681/4432, 15.37%). CONCLUSIONS: Australian Twitter content does not reflect the country's current regulatory approach to e-cigarettes. Rather, the conversation on Twitter generally encourages e-cigarette use, promotes vaping as a socially acceptable practice, discredits scientific evidence of health risks, and rallies around the idea that e-cigarettes should largely be outside the bounds of health policy. The one-sided nature of the discussion is concerning, as is the lack of disclosure and transparency, especially among vaping enthusiasts who dominate the majority of e-cigarette discussions on Twitter, where it is unclear if comments are endorsed, sanctioned, or even supported by the industry.


Subject(s)
Electronic Nicotine Delivery Systems/statistics & numerical data , Social Media/statistics & numerical data , Vaping/trends , Australia , Consumer Advocacy/psychology , Consumer Advocacy/statistics & numerical data , Humans
4.
J Health Commun ; 25(5): 444-453, 2020 05 03.
Article in English | MEDLINE | ID: mdl-32615884

ABSTRACT

Innovations promise a better future, which may generate feelings of hope and inspire advocacy. Some innovations are more communal in nature: attempting to address a social problem, through community engagement and wide-spread adoption. For such innovations, the social processes that involve collective aspects of community life may play important roles in fostering hope and interpersonal advocacy. This study uses communication infrastructure theory and discrete emotions theory to investigate hope and advocacy within a field trial for a salient, visible, community-bound innovation to reduce transmission of malaria. Heads of households in one community (N = 119) in West Africa were interviewed. Results showed that innovation hope was predicted by appraisals of innovation attributes. Better appraisals of the innovation's attributes, greater perceived collective efficacy, and recent malaria illness predicted more innovation advocacy. The spatial analysis showed that innovation advocacy was geographically clustered within the community, but hope was not. The implications for theory and practice are discussed.


Subject(s)
Diffusion of Innovation , Malaria/prevention & control , Residence Characteristics , Adult , Africa, Western , Aged , Consumer Advocacy/statistics & numerical data , Female , Hope , Humans , Male , Middle Aged
6.
Am J Community Psychol ; 63(3-4): 511-526, 2019 06.
Article in English | MEDLINE | ID: mdl-30989666

ABSTRACT

Lesbian, gay, bisexual, transgender, queer, and gender non-conforming (LGBTQ & GNC) youth experience more economic hardship and social stress than their heterosexual and cisgender peers. However, the ways that LGBTQ & GNC youth resist these damaging social factors and the corresponding implications for their health have not been addressed. Data were analyzed from a national participatory survey of LGBTQ & GNC youth ages 14-24 (N = 5,860) living in the United States. Structural equation models indicated that economic precarity was associated with experiences of health problems. This association was mediated by the negative influence of minority stress on health as well as by activism, which had a positive association with health. Findings suggest that minority stress explanations of health inequalities among LGBTQ & GNC youth can benefit from including a focus on economic precarity; both in terms of its deleterious impact on health and its potential to provoke resistance to structural oppression in the form of activism.


Subject(s)
Consumer Advocacy/psychology , Health Status Disparities , Poverty/psychology , Sexual and Gender Minorities/psychology , Social Environment , Stress, Psychological/psychology , Adolescent , Community-Based Participatory Research , Consumer Advocacy/statistics & numerical data , Economic Status , Female , Health Status , Homophobia/psychology , Homophobia/statistics & numerical data , Humans , Male , Poverty/statistics & numerical data , Sexual and Gender Minorities/statistics & numerical data , Stress, Psychological/epidemiology , Surveys and Questionnaires , United States/epidemiology , Young Adult
7.
J Sch Nurs ; 35(6): 401-411, 2019 Dec.
Article in English | MEDLINE | ID: mdl-30497311

ABSTRACT

School nurses are expected to advocate for policies and procedures that support student health, safety, and school attendance. An educational activity to improve school nurse advocacy was developed and implemented based on advocacy literature, self-efficacy theory, and continuing education guidelines. A quantitative, repeated measure descriptive project design was used to compare school nurses' advocacy measures before and following an educational activity and 6 weeks after the activity. Immediately after the education, there were significant increases in advocacy knowledge (p < .001), confidence (p < .001), and recalled behaviors (p < .01) for a convenient sample of 51 Massachusetts school nurses. There were no significant differences across pre-, post-, and 6-week survey responses (n = 6); however, advocacy outcomes from immediately after the education were maintained at 6 weeks. More effective school nurse advocacy may improve youth population health, increase safety for students at school, and improve school attendance.


Subject(s)
Consumer Advocacy/standards , Nurse's Role/psychology , Safety Management/standards , School Health Services/statistics & numerical data , School Health Services/standards , School Nursing/statistics & numerical data , School Nursing/standards , Adolescent , Adult , Aged , Child , Consumer Advocacy/statistics & numerical data , Female , Humans , Male , Massachusetts , Middle Aged , Safety Management/statistics & numerical data , Schools/statistics & numerical data , Young Adult
8.
Harm Reduct J ; 15(1): 58, 2018 11 28.
Article in English | MEDLINE | ID: mdl-30486840

ABSTRACT

Alcohol and other drug misuse are significant but neglected public health issues in conflict-affected populations. In this article, we review the literature on the challenges and strategies for implementing substance misuse treatment and prevention services in conflict and post-conflict settings in low- and middle-income countries. We identified nine studies describing interventions in conflict-affected populations residing in Afghanistan, Croatia, India, Kenya, Kosovo, Pakistan, and Thailand. Six of these nine studies focused on refugee populations. Reports revealed challenges to intervention implementation, as well as promising practices and recommendations for future implementation that we characterized as existing in the inner and outer contexts of an implementing organization. Challenges existing in the outer context included low political prioritization, lack of coordination and integration, and limited advocacy for access to substance misuse services. Challenges within the inner context related to competing priorities and a shortage of providers. Resource limitations existed in both the inner and outer contexts. Stigma was a challenge that threatened implementation and utilization of substance use services in situations when substance use interventions were not congruent with the roles, structure, values, and authority of the system or implementing organization. Future research should focus on developing, applying, and evaluating strategies for overcoming these challenges in order to make progress toward meeting the need for substance misuse services in conflict-affected populations.


Subject(s)
Armed Conflicts , Substance-Related Disorders/prevention & control , Consumer Advocacy/statistics & numerical data , Delivery of Health Care/organization & administration , Health Plan Implementation , Health Priorities , Humans , Interinstitutional Relations , Refugees/statistics & numerical data , Vulnerable Populations/statistics & numerical data
9.
J Dent Educ ; 82(2): 118-129, 2018 Feb.
Article in English | MEDLINE | ID: mdl-29437843

ABSTRACT

The aim of this study was to investigate advocacy actions of dental hygiene program alumni who had completed a Legislative Advocacy Project (LAP) when they were students in the undergraduate or graduate program. Five variables were assessed: participation, frequency, perceived barriers, engagement, and mentorship. Alumni of the undergraduate and graduate programs were compared regarding frequency of and barriers encountered to legislative advocacy actions. A descriptive-comparative research design was used with quantitative and qualitative analysis. A convenience sample of 157 alumni who had completed a seven-week LAP at Idaho State University between 2008 and 2013 were invited to complete a 52-item author-designed online questionnaire in 2015. The response rate was 41.4%. The results showed a significant difference for participation prior to and after the LAP (df=12, X2=28.28, p=0.005). Most respondents, however, did not participate in legislative actions. There was a significant difference between the two groups for two frequency items: subscribing to online listservs (p=0.001) and contacting political representatives or staff (p=0.003). The three greatest barriers were time, financial resources, and testifying. The analysis found a significant difference between the two groups for the barrier of interest in advocating (p=0.05). In the qualitative analysis, themes emerged about engagement factors (collective efforts and advocacy commitment) and mentorship (mentoring experiences). Advocacy actions after graduation improved, but implementation of actions was challenging due to competing barriers. The results of this study may be useful in identifying key components of advocacy education that should be part of training programs.


Subject(s)
Consumer Advocacy/statistics & numerical data , Dental Hygienists , Adult , Consumer Advocacy/education , Dental Hygienists/education , Dental Hygienists/statistics & numerical data , Female , Humans , Idaho , Male , Middle Aged , Politics , Surveys and Questionnaires
11.
BMC Public Health ; 18(1): 47, 2017 07 24.
Article in English | MEDLINE | ID: mdl-28738890

ABSTRACT

BACKGROUND: Alcohol is a Class-1 carcinogen but public awareness of the link between alcohol and cancer is low. The news media is a popular, readily-accessible source of health information and plays a key role in shaping public opinion and influencing policy-makers. Examination of how the link between alcohol and cancer is presented in Australian print media could inform public health advocacy efforts to raise awareness of this modifiable cancer risk factor. METHOD: This study provides a summative qualitative content analysis of 1502 articles that included information about a link between alcohol and cancer, as reported within Australian newspaper media (2005-2013). We use descriptive statistics to examine the prominence of reports, the nature and content of claims regarding the link between alcohol and cancer, and the source of information noted in each article. RESULTS: Articles were distributed throughout newspapers, most appearing within the main (first) section. The link between alcohol and cancer tended not to appear early in articles, and rarely featured in headlines. 95% of articles included a claim that alcohol causes cancer, 5% that alcohol prevented or did not cause cancer, 1% included both. Generally, the amount of alcohol that would cause or prevent cancer was unspecified or open to subjective interpretation. Coverage increased over time, primarily within community/free papers. The claim that alcohol causes cancer often named a specific cancer, did not name a specific alcohol, was infrequently the focus of articles (typically subsumed within an article on general health issues), and cited various health-promoting (including advocacy) organisations as information sources. Articles that included the converse also tended not to focus on that point, often named a specific type of alcohol, and most cited research institutions or generic 'research' as sources. Half of all articles involved repetition of materials, and most confirmed that alcohol caused cancer. CONCLUSIONS: Information about a link between alcohol and cancer is available in the Australian newsprint media, but may be hidden within and thus overshadowed by other health-related stories. Strategic collaboration between health promoting organisations, and exploitation of 'churnalism' and journalists' preferences for ready-made 'copy' may facilitate increased presence and accuracy of the alcohol-cancer message.


Subject(s)
Alcohol Drinking/adverse effects , Consumer Advocacy/trends , Health Promotion/trends , Neoplasms/etiology , Newspapers as Topic/statistics & numerical data , Newspapers as Topic/trends , Public Opinion , Australia , Consumer Advocacy/statistics & numerical data , Health Promotion/statistics & numerical data , Humans
12.
AJR Am J Roentgenol ; 208(4): W134-W145, 2017 Apr.
Article in English | MEDLINE | ID: mdl-28140618

ABSTRACT

OBJECTIVE: The objective of this study is to analyze implementation of the voice-of-the-customer method to assess the current state of image postprocessing and reporting delivered by a radiology department and to plan improvements on the basis of referring physicians' preferences. SUBJECTS AND METHODS: The voice-of-the-customer method consisted of discovery, analysis, and optimization phases. Fifty referring physicians were invited to be interviewed. Interviews addressed the topics of structure, process, outcome, and support. Interviews were dissected into individual statements categorized as fact or feeling. Statements were grouped to find collective voices. Improvements were compiled from affinity charts and were processed by identifying insights. RESULTS: Ninety-four percent (47/50) of physicians participated, generating 352 statements (81 facts and 271 feelings) that subsequently underwent affinity chart clustering. The resultant affinity charts covered distinct themes: "we need you to know us better," "we need you to consider our workflow," "we need more from your services," "we want to review your data in certain ways," and "we want to do more with you." As a result of the insights gained, the following optimizations were implemented: a software application that improves study requesting, performance tracking, study prioritization, and longitudinal data archiving; six prototype reports containing tabulated data and annotated images; two prototype longitudinal reporting templates assessing aneurysm evolution and treatment-induced changes in organ size over time; and a teaching curriculum for trainees. CONCLUSION: This study has shown the clinical feasibility to assess the current state of image postprocessing and reporting and to implement improvements of and investments in image postprocessing and reporting infrastructure on the basis of referring physicians' preferences using the voice-of-the-customer method.


Subject(s)
Consumer Behavior/statistics & numerical data , Health Services Needs and Demand/statistics & numerical data , Patient Preference/statistics & numerical data , Quality Improvement/organization & administration , Radiologists/statistics & numerical data , Referral and Consultation/statistics & numerical data , Attitude of Health Personnel , Attitude to Health , Consumer Advocacy/statistics & numerical data , Data Mining/methods , Humans , Magnetic Resonance Imaging , North Carolina
13.
Proc Natl Acad Sci U S A ; 113(42): 11823-11828, 2016 10 18.
Article in English | MEDLINE | ID: mdl-27694580

ABSTRACT

Social media sites are rapidly becoming one of the most important forums for public deliberation about advocacy issues. However, social scientists have not explained why some advocacy organizations produce social media messages that inspire far-ranging conversation among social media users, whereas the vast majority of them receive little or no attention. I argue that advocacy organizations are more likely to inspire comments from new social media audiences if they create "cultural bridges," or produce messages that combine conversational themes within an advocacy field that are seldom discussed together. I use natural language processing, network analysis, and a social media application to analyze how cultural bridges shaped public discourse about autism spectrum disorders on Facebook over the course of 1.5 years, controlling for various characteristics of advocacy organizations, their social media audiences, and the broader social context in which they interact. I show that organizations that create substantial cultural bridges provoke 2.52 times more comments about their messages from new social media users than those that do not, controlling for these factors. This study thus offers a theory of cultural messaging and public deliberation and computational techniques for text analysis and application-based survey research.


Subject(s)
Consumer Advocacy/statistics & numerical data , Natural Language Processing , Neural Networks, Computer , Organizations , Social Media/statistics & numerical data , Autism Spectrum Disorder , Humans , Regression Analysis
14.
BMC Public Health ; 16: 75, 2016 Jan 25.
Article in English | MEDLINE | ID: mdl-26809561

ABSTRACT

BACKGROUND: Corporate decisions affecting the composition of processed foods are a potent factor shaping the nutritional quality of the food supply. The addition of large quantities of salt to foods is incompatible with Australian Dietary Guidelines and the reformulation of processed foods to have less salt is a focus of non-governmental organisations (NGOs). There is evidence that advocacy can influence corporate behaviour but there are few data to define the effects of NGOs working in the food space. The aim of this study is to quantify the effects of advocacy delivered by a local NGO on the salt content of food products produced or marketed by companies in Australia. METHODS/DESIGN: This is a cluster-randomised controlled trial that will be done in Australia from 2013 to 2015 which includes 45 food companies. The 23 companies in the control group will receive no specific intervention whilst the 22 companies in the intervention group will receive an advocacy program based upon an established theory of change model. The primary outcome will be the mean change in sodium content (mg/100 g) of processed foods produced or marketed by intervention compared to control companies assessed at 24 months. Interim outcomes (statements of support, published nutrition policies, level of engagement, knowledge and use of technology to reduce salt, salt reduction plans, and support for national initiatives) will also be assessed and a qualitative evaluation will provide more detailed insight. DISCUSSION: This novel study will provide robust randomised evidence about the effects of advocacy on food company behaviour and the quality of the processed food supply. A finding of improved food company behaviour will highlight the potential for greater investment in advocacy whilst the opposite result will reinforce the importance of government-led initiatives for the improvement of the food supply. TRIAL REGISTRATION: ClinicalTrials.gov: NCT02373423. 26/02/2015.


Subject(s)
Consumer Advocacy/statistics & numerical data , Fast Foods/statistics & numerical data , Health Promotion/methods , Sodium Chloride, Dietary/administration & dosage , Australia , Food Handling/statistics & numerical data , Humans , Nutrition Policy , Nutritive Value , Sodium Chloride, Dietary/adverse effects , Sodium Chloride, Dietary/supply & distribution
16.
Cad Saude Publica ; 30(5): 972-82, 2014 May.
Article in Spanish | MEDLINE | ID: mdl-24936814

ABSTRACT

This paper analyzes problems experienced by policy-holders of voluntary private health insurance plans in Argentina when insurance companies fail to comply with the Consumer Protection Code. The sample consisted of consumer complaints filed with the Consumer Protection Bureau and rulings by the Bureau from 2000 to 2008. One striking issue was recurrent non-compliance with services included in the Mandatory Medical Program and the companies' attempts to blame policy-holders. According to the study, the lack of an information system hinders scientific studies to adequately address the problem. Thus, a comparison with studies on health insurance in other Latin American countries highlighted the importance of such research, the relationship to health systems, constraints on use and denial of citizens' rights to healthcare, and the increasing judicialization of healthcare provision.


Subject(s)
Consumer Advocacy/statistics & numerical data , Dissent and Disputes , Insurance, Health/legislation & jurisprudence , Argentina , Humans , Private Sector
17.
Gesundheitswesen ; 76(7): 413-6, 2014 Jul.
Article in German | MEDLINE | ID: mdl-24967662

ABSTRACT

BACKGROUND: Due to developments of the health market, economic aspects of the health system are more relevant. In this upcoming market the patient is regarded as customer and the doctor as provider of medical services. Studies on customer orientation in the ambulant medicine lag behind this dynamic. An aim of the study is to comprehend the attitudes of the doctors referring to the customer orientation. In a second step the findings are discussed according to statements of health-care paticipants. Developments in role comprehension of doctor and patient are focused to gain results in scientific and practical applications. METHOD: Guideline-supported, partly narrative interviews with n=9 gynaecologists and n=11 general practitioners in Freiburg/Germany are recorded, transcribed and reviewed in a qualitative analysis. RESULTS: The statements of the doctors show patient satisfaction has an incremental meaning sspecially regarding the sequence of patient relationship and economic management of the doctor's workplace. The doctor's role comprehension meets with a refusal of the role of salesman and the patient as customer. DISCUSSION: The method of interviews is suitable to gather empirical impressions of the doctors. The control sample is adequate, however a bias due to inhomogeneous thematic affinitiy and local social-demographics might be possible. The customer orientation has become an important factor in doctor-patient relationtships. The relevance of the doctor-patient conversation and the risk of misuse of the patient confidence are mentioned by the doctors. The doctor as paternalistic care provider gives way to the customer-focused service provider. The doctor's necessity of autonomyssss and dependency on patient satisfaction have potential for conflict. CONCLUSION: Intensive mention of customer orientation in medicine in the media emphasises its importance. Rational handling with the possibilities of individual health markets is a prospective challange. Further research could be established in all aspects of customer orientation, especially the changing relevance of ethical responsibility. An enlargement or comparison with other control samples (n>20, other medical subfields, structurally weak areas) could be illuminating. The results of this qualitative study can be used to develop quantitative inquiries.


Subject(s)
Ambulatory Care/economics , Attitude of Health Personnel , Consumer Advocacy/economics , Consumer Behavior/economics , Patient Satisfaction/economics , Physician-Patient Relations , Physicians/economics , Ambulatory Care/classification , Ambulatory Care/statistics & numerical data , Community Participation/economics , Community Participation/statistics & numerical data , Consumer Advocacy/statistics & numerical data , Consumer Behavior/statistics & numerical data , Data Collection , Germany , Humans , Patient Satisfaction/statistics & numerical data , Physicians/statistics & numerical data
18.
Cad. saúde pública ; 30(5): 972-982, 05/2014. tab
Article in Spanish | LILACS | ID: lil-711844

ABSTRACT

El trabajo analiza los problemas de los afiliados a las empresas de medicina prepaga en Argentina cuando las mismas incumplen con la Ley de Defensa del Consumidor. El universo de estudio se conformó por las denuncias de los afiliados durante los años 2000-2008, ante la Subsecretaría de Defensa del Consumidor de la Nación, y por las disposiciones y laudos emitidos por la misma. Un aspecto conclusivo es la recurrencia de los incumplimientos en las prestaciones del Programa Médico Obligatorio y los argumentos expuestos por las empresas, centrados en la responsabilización de los afiliados. Se advierte que la falta de un sistema de información a nivel nacional impide la realización de estudios empíricos que reflejen adecuadamente el problema. La discusión se realiza a partir de estudios sobre los seguros privados de salud en otros países de la región. Sobre ello se observa la importancia de estudiar a las empresas de medicina prepaga, su articulación con el sistema de salud, y los procesos de limitación y negación de la ciudadanía, así como la creciente judicialización de la salud.


This paper analyzes problems experienced by policy-holders of voluntary private health insurance plans in Argentina when insurance companies fail to comply with the Consumer Protection Code. The sample consisted of consumer complaints filed with the Consumer Protection Bureau and rulings by the Bureau from 2000 to 2008. One striking issue was recurrent non-compliance with services included in the Mandatory Medical Program and the companies’ attempts to blame policy-holders. According to the study, the lack of an information system hinders scientific studies to adequately address the problem. Thus, a comparison with studies on health insurance in other Latin American countries highlighted the importance of such research, the relationship to health systems, constraints on use and denial of citizens’ rights to healthcare, and the increasing judicialization of healthcare provision.


O artigo analisa os problemas dos usuários das empresas de planos e seguros privados de saúde na Argentina quando as mesmas não cumprem com a Lei de Defesa do Consumidor. O universo de estudo foram as reclamações dos usuários durante os anos 2000-2008 encaminhadas à Subsecretaría de Defensa del Consumidor, e as disposições e os laudos emitidos pela Subsecretaría. Um aspecto conclusivo é a recorrência do não cumprimento dos serviços do Programa Médico Obrigatório e o argumento das empresas centrado na responsabilização dos usuários. Avalia-se que a falta de um sistema de informação dificulta estudos empíricos que reflitam adequadamente o problema. Assim, com base em estudos sobre empresas de planos e seguros de saúde em outros países da América Latina, observa-se a importância de realizar estudos sobre as mesmas, sua relação com os sistemas de saúde e os processos de limitação e negação da cidadania e da crescente judicialização da saúde.


Subject(s)
Humans , Consumer Advocacy/statistics & numerical data , Dissent and Disputes , Insurance, Health/legislation & jurisprudence , Argentina , Private Sector
20.
Am J Public Health ; 103(7): e67-73, 2013 Jul.
Article in English | MEDLINE | ID: mdl-23678904

ABSTRACT

OBJECTIVES: Using a mixed-method, participatory research approach, we investigated factors related to community health worker (CHW) community advocacy that affect social determinants of health. METHODS: We used cross-sectional survey data for 371 CHWs to assess demographics, training, work environment, and leadership qualities on civic, political, and organizational advocacy. We present advocacy stories to further articulate CHW activities. The data reported are from the recently completed National Community Health Workers Advocacy Study. RESULTS: CHWs are involved in advocacy that is community-focused, although advocacy differs by intrinsic leadership, experience, training, and work environment. We propose a framework to conceptualize, support, and evaluate CHW advocacy and the iterative processes they engage in. These processes create opportunities for community voice and action to affect social and structural conditions that are known to have wide-ranging health effects on communities. CONCLUSIONS: The framework presented may have utility for CHWs, their training programs, and their employers as well as funders and policymakers aiming to promote health equity.


Subject(s)
Community Health Workers/standards , Community-Based Participatory Research/methods , Consumer Advocacy/standards , Healthcare Disparities , Adult , Community Health Workers/education , Community Health Workers/statistics & numerical data , Consumer Advocacy/statistics & numerical data , Cross-Sectional Studies , Evaluation Studies as Topic , Female , Humans , Male , Middle Aged
SELECTION OF CITATIONS
SEARCH DETAIL
...