[Resilience skills as a protective factor against burnout for health professionals: a cross-sectional study on new hires from the hospital of Lodi]. / La capacità di resilienza come un fattore di protezione per il burnout tra gli operatori sanitari: uno studio cross-sectional condotto sui neo-assunti dell'ASST di Lodi.

SUMMARY: Burnout symptoms are very common in health professionals. Public health workers are exposed to high levels of distress due to the need to face their parents' health problems. For this reason, they need to preserve some resources that can protect them from emotional exhaustion, depersonalization and low personal realization. Therefore, we analyzed the relationship between resilience and burnout in a sample of 85 health workers from the hospital of Lodi. Subjects who took part of the study are physicians, nurses, health and social workers, etc. Results show a significative correlation between resilience and two of the three burnout dimensions (emotional exhaustion and personal realization) and a predictive value of resilience for the same dimensions mentioned above. These considerations confirm the importance of resilience to face distress and to avoid burnout.

[Psychological interventions in hospital during the first-wave of CoViD-19: an overview of the experiences of the Units of Clinical Psychology in Lombardy, Italy.] / Interventi psicologici in ospedale ai tempi della CoViD-19: una panoramica delle realtà proposte dalle Unità Operative di Psicologia (UOPSI) della Lombardia.

The current CoViD-19 pandemic threatens both physical and psychological well-being. According to the bio-psycho-social model, Units of Clinical Psychology of the Hospitals in Lombardy (Italy) reacted to this risk, offering diversified interventions, described in the present contribution. The medical staff operated on the front line during the emergency: psychologists addressed their needs through individual clinical work, sessions of decompression and debriefing. At the same time, Units of Clinical Psychology supported the hospitalized positive patients by conducting psychological consultations, either on the ward or through devices. Moreover, some hospitals activated helplines to address the needs of the population and family members, who were particularly vulnerable during the relative's illness and after the mourning.

Emotional dissonance and exhaustion among healthcare professionals: the role of the perceived quality of care.

OBJECTIVES: The aim of this exploratory study was to analyze the association between emotional dissonance and emotional exhaustion among healthcare professionals, and the mediating role of the perceived quality of care in this relationship. MATERIAL AND METHODS: Self-report questionnaires were administered to 724 healthcare workers. The measurement model was tested and the mediation hypothesis was verified through hierarchical multiple regression analyses. Bootstrapping was used to construct confidence intervals to evaluate the mediation effects. RESULTS: Emotional dissonance was significantly related to emotional exhaustion, and the perceived quality of care was negatively related to emotional exhaustion. The perceived quality of care had a partial mediating effect on the relationship between emotional dissonance and emotional exhaustion. Emotional dissonance had a significant effect on emotional exhaustion, and the perceived quality of care was a mediating factor in this relationship among healthcare professionals. CONCLUSIONS: The management of the perceived quality of care may be helpful in the prevention of burnout and distress in the workplace. Int J Occup Med Environ Health. 2019;32(6):841-51.