An analysis of customer perception using lexicon-based sentiment analysis of Arabic Texts framework.

Sentiment Analysis (SA) employing Natural Language Processing (NLP) is pivotal in determining the positivity and negativity of customer feedback. Although significant research in SA is focused on English texts, there is a growing demand for SA in other widely spoken languages, such as Arabic. This is predominantly due to the global reach of social media which enables users to express opinions on products in any language and, in turn, necessitates a thorough understanding of customers' perceptions of new products based on social media conversations. However, the current research studies demonstrate inadequacies in furnishing text analysis for comprehending the perceptions of Arabic customers towards coffee and coffee products. Therefore, this study proposes a comprehensive Lexicon-based Sentiment Analysis on Arabic Texts (LSAnArTe) framework applied to social media data, to understand customer perceptions of coffee, a widely consumed product in the Arabic-speaking world. The LSAnArTe Framework incorporates the existing AraSenTi dictionary, an Arabic database of sentiment scores for Arabic words, and lemmatizes unknown words using the Qalasadi open platform. It classifies each word as positive, negative or neutral before conducting sentence-level sentiment classification. Data collected from X (formerly known as Twitter, resulted in a cleaned dataset of 10,769 tweets, is used to validate the proposed framework, which is then compared with Amazon Comprehend. The dataset was annotated manually to ensure maximum accuracy and reliability in validating the proposed LSAnArTe Framework. The results revealed that the proposed LSAnArTe Framework, with an accuracy score of 93.79 %, outperformed the Amazon Comprehend tool, which had an accuracy of 51.90 %.

Sentiment analysis of Arabic social media texts: A machine learning approach to deciphering customer perceptions.

Sentiment analysis (SA) is a subfield of artificial intelligence that entails natural language processing. This has become increasingly significant because it discerns the emotional tone of reviews, categorising them as positive, neutral, or negative. In the highly competitive coffee industry, understanding customer sentiment and perception is paramount for businesses seeking to optimise their product offerings. Traditional methods of market analysis often fall short of capturing the nuanced views of consumers, necessitating a more sophisticated approach to sentiment analysis. This research is motivated by the need for a nuanced understanding of customer sentiments across various coffee products, enabling companies to make informed decisions regarding product promotion, improvement, and discontinuation. However, sentiment analysis faces a challenge when it comes to analysing Arabic text due to the language's extraordinarily complex inflectional and derivational morphology. Consequently, to address this challenge, we have developed a new method designed to improve the precision and effectiveness of Arabic sentiment analysis, specifically focusing on understanding customer opinions about various coffee products on social media platforms like Twitter. We gathered 10,646 various coffee products' Twitter reviews and applied feature extraction techniques using the term frequency-inverse document frequency (TF-IDF) and minimum redundancy maximum relevance (MRMR). Subsequently, we performed sentiment analysis using four supervised learning algorithms: k-nearest neighbor, support vector machine, decision tree, and random forest. All the classification statements derived in the analysis were aggregated via ensemble learning to convey the final results. Our results demonstrated an increase in prediction accuracy, with our method achieving over 95.95% accuracy in the Hard voting and soft voting at 94.51 %.

Neural Networks based Smart e-Health Application for the Prediction of Tuberculosis using Serverless Computing.

The convergence of the Internet of Things (IoT) with e-health records is creating a new era of advancements in the diagnosis and treatment of disease, which is reshaping the modern landscape of healthcare. In this paper, we propose a neural networks-based smart e-health application for the prediction of Tuberculosis (TB) using serverless computing. The performance of various Convolution Neural Network (CNN) architectures using transfer learning is evaluated to prove that this technique holds promise for enhancing the capabilities of IoT and e-health systems in the future for predicting the manifestation of TB in the lungs. The work involves training, validating, and comparing Densenet-201, VGG-19, and Mobilenet-V3-Small architectures based on performance metrics such as test binary accuracy, test loss, intersection over union, precision, recall, and F1 score. The findings hint at the potential of integrating these advanced Machine Learning (ML) models within IoT and e-health frameworks, thereby paving the way for more comprehensive and data-driven approaches to enable smart healthcare. The best-performing model, VGG-19, is selected for different deployment strategies using server and serless-based environments. We used JMeter to measure the performance of the deployed model, including the average response rate, throughput, and error rate. This study provides valuable insights into the selection and deployment of ML models in healthcare, highlighting the advantages and challenges of different deployment options. Furthermore, it also allows future studies to integrate such models into IoT and e-health systems, which could enhance healthcare outcomes through more informed and timely treatments.

FCMCPS-COVID: AI propelled fog-cloud inspired scalable medical cyber-physical system, specific to coronavirus disease.

Medical cyber-physical systems (MCPS) firmly integrate a network of medical objects. These systems are highly efficacious and have been progressively used in the Healthcare 4.0 to achieve continuous high-quality services. Healthcare 4.0 encompasses numerous emerging technologies and their applications have been realized in the monitoring of a variety of virus outbreaks. As a growing healthcare trend, coronavirus disease (COVID-19) can be cured and its spread can be prevented using MCPS. This virus spreads from human to human and can have devastating consequences. Moreover, with the alarmingly rising death rate and new cases across the world, there is an urgent need for continuous identification and screening of infected patients to mitigate their spread. Motivated by the facts, we propose a framework for early detection, prevention, and control of the COVID-19 outbreak by using novel Industry 5.0 technologies. The proposed framework uses a dimensionality reduction technique in the fog layer, allowing high-quality data to be used for classification purposes. The fog layer also uses the ensemble learning-based data classification technique for the detection of COVID-19 patients based on the symptomatic dataset. In addition, in the cloud layer, social network analysis (SNA) has been performed to control the spread of COVID-19. The experimental results reveal that compared with state-of-the-art methods, the proposed framework achieves better results in terms of accuracy (82.28 %), specificity (91.42 %), sensitivity (90 %) and stability with effective response time. Furthermore, the utilization of CVI-based alert generation at the fog layer improves the novelty aspects of the proposed system.

A Deep Learning-Based Privacy-Preserving Model for Smart Healthcare in Internet of Medical Things Using Fog Computing.

With the emergence of COVID-19, smart healthcare, the Internet of Medical Things, and big data-driven medical applications have become even more important. The biomedical data produced is highly confidential and private. Unfortunately, conventional health systems cannot support such a colossal amount of biomedical data. Hence, data is typically stored and shared through the cloud. The shared data is then used for different purposes, such as research and discovery of unprecedented facts. Typically, biomedical data appear in textual form (e.g., test reports, prescriptions, and diagnosis). Unfortunately, such data is prone to several security threats and attacks, for example, privacy and confidentiality breach. Although significant progress has been made on securing biomedical data, most existing approaches yield long delays and cannot accommodate real-time responses. This paper proposes a novel fog-enabled privacy-preserving model called δ r sanitizer, which uses deep learning to improve the healthcare system. The proposed model is based on a Convolutional Neural Network with Bidirectional-LSTM and effectively performs Medical Entity Recognition. The experimental results show that δ r sanitizer outperforms the state-of-the-art models with 91.14% recall, 92.63% in precision, and 92% F1-score. The sanitization model shows 28.77% improved utility preservation as compared to the state-of-the-art.

A drone-based networked system and methods for combating coronavirus disease (COVID-19) pandemic.

Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus. It is similar to influenza viruses and raises concerns through alarming levels of spread and severity resulting in an ongoing pandemic worldwide. Within eight months (by August 2020), it infected 24.0 million persons worldwide and over 824 thousand have died. Drones or Unmanned Aerial Vehicles (UAVs) are very helpful in handling the COVID-19 pandemic. This work investigates the drone-based systems, COVID-19 pandemic situations, and proposes an architecture for handling pandemic situations in different scenarios using real-time and simulation-based scenarios. The proposed architecture uses wearable sensors to record the observations in Body Area Networks (BANs) in a push-pull data fetching mechanism. The proposed architecture is found to be useful in remote and highly congested pandemic areas where either the wireless or Internet connectivity is a major issue or chances of COVID-19 spreading are high. It collects and stores the substantial amount of data in a stipulated period and helps to take appropriate action as and when required. In real-time drone-based healthcare system implementation for COVID-19 operations, it is observed that a large area can be covered for sanitization, thermal image collection, and patient identification within a short period (2 KMs within 10 min approx.) through aerial route. In the simulation, the same statistics are observed with an addition of collision-resistant strategies working successfully for indoor and outdoor healthcare operations. Further, open challenges are identified and promising research directions are highlighted.

Quantifying COVID-19 enforced global changes in atmospheric pollutants using cloud computing based remote sensing.

Global lockdowns in response to the COVID-19 pandemic have led to changes in the anthropogenic activities resulting in perceivable air quality improvements. Although several recent studies have analyzed these changes over different regions of the globe, these analyses have been constrained due to the usage of station based data which is mostly limited up to the metropolitan cities. Also the quantifiable changes have been reported only for the developed and developing regions leaving the poor economies (e.g. Africa) due to the shortage of in-situ data. Using a comprehensive set of high spatiotemporal resolution satellites and merged products of air pollutants, we analyze the air quality across the globe and quantify the improvement resulting from the suppressed anthropogenic activity during the lockdowns. In particular, we focus on megacities, capitals and cities with high standards of living to make the quantitative assessment. Our results offer valuable insights into the spatial distribution of changes in the air pollutants due to COVID-19 enforced lockdowns. Statistically significant reductions are observed over megacities with mean reduction by 19.74%, 7.38% and 49.9% in nitrogen dioxide (NO2), aerosol optical depth (AOD) and PM2.5 concentrations. Google Earth Engine empowered cloud computing based remote sensing is used and the results provide a testbed for climate sensitivity experiments and validation of chemistry-climate models. Additionally, Google Earth Engine based apps have been developed to visualize the changes in a real-time fashion.

Predicting the growth and trend of COVID-19 pandemic using machine learning and cloud computing.

The outbreak of COVID-19 Coronavirus, namely SARS-CoV-2, has created a calamitous situation throughout the world. The cumulative incidence of COVID-19 is rapidly increasing day by day. Machine Learning (ML) and Cloud Computing can be deployed very effectively to track the disease, predict growth of the epidemic and design strategies and policies to manage its spread. This study applies an improved mathematical model to analyse and predict the growth of the epidemic. An ML-based improved model has been applied to predict the potential threat of COVID-19 in countries worldwide. We show that using iterative weighting for fitting Generalized Inverse Weibull distribution, a better fit can be obtained to develop a prediction framework. This has been deployed on a cloud computing platform for more accurate and real-time prediction of the growth behavior of the epidemic. A data driven approach with higher accuracy as here can be very useful for a proactive response from the government and citizens. Finally, we propose a set of research opportunities and setup grounds for further practical applications.

Recognising excellence in medical education: a student-led award scheme.

BACKGROUND: The standard of clinical teaching is acknowledged by undergraduate medical students and their clinical teachers as being variable.(1) Furthermore, there is very little recognition by medical schools of the teaching expertise and efforts of clinical teachers.(2) INNOVATION: In response to these issues, a group of medical students at the University of Birmingham's Medical School have established an awards scheme called Recognising Excellence in Medical Education (REME). This is a student-led award scheme that is supported by the Dean and other senior medical school staff, and by the students' medical society. METHOD: This research used two focus groups, one comprising REME award winners and one comprising students who voted in the scheme, to discuss opinions regarding the awards, reasons why the students voted, and how clinical teachers feel about receiving the awards. DISCUSSION: The focus groups revealed that both students and their clinical teachers were very positive about the award scheme and the impact it has had, both personally and within the hospitals or Trusts of the award winners. The REME awards were viewed as motivating and encouraging for clinical teachers, and were particularly prized as teachers were nominated by their students.