[Quality of nurse-patient relationship: requirements]. / Die Qualität der pflegerischen Beziehung: Ein Anforderungsprofil.

The nursing philosophy of a Swiss hospital describes the nurse-patient relationship in terms of mutual respect, support, accompaniment and information. With these keywords a literature review has been made. Nine concepts have been identified: caring, interpersonal competence, autonomy, confidence, support, advocacy, empowerment, reassurance and patient participation. The empirical studies and concept descriptions were analyzed for criteria of the nurse-patient relationship. In the end 27 quality criteria are stated, which can be used for validation of standards assuring quality of care. Using these criteria can be seen as a step to an evidence-based practice.

[Nurse practitioners as counselors]. / Pflegeexpertin/Pflegeexperte als Beraterin/Berater.

Giving advice is among the most important tasks of the clinical nurse specialist. In this article, the authors examine various aspects of counselling in order to contribute to the further analysis and development of the specialist's professional agenda. Starting out with a brief discussion of recent changes in nursing, the authors analyse the main activities of the clinical nurse specialist on the basis of their respective areas of expertise. The actual process of counselling is examined against the background of the acquired level of professional counselling skills. The article sums up a thesis completed at the end of a course on organizational development, team counselling, supervision, and coaching under the auspices of the Swiss Association for Applied Psychology (SAAP).