Mapping the global geography of cybercrime with the World Cybercrime Index.

Cybercrime is a major challenge facing the world, with estimated costs ranging from the hundreds of millions to the trillions. Despite the threat it poses, cybercrime is somewhat an invisible phenomenon. In carrying out their virtual attacks, offenders often mask their physical locations by hiding behind online nicknames and technical protections. This means technical data are not well suited to establishing the true location of offenders and scholarly knowledge of cybercrime geography is limited. This paper proposes a solution: an expert survey. From March to October 2021 we invited leading experts in cybercrime intelligence/investigations from across the world to participate in an anonymized online survey on the geographical location of cybercrime offenders. The survey asked participants to consider five major categories of cybercrime, nominate the countries that they consider to be the most significant sources of each of these types of cybercrimes, and then rank each nominated country according to the impact, professionalism, and technical skill of its offenders. The outcome of the survey is the World Cybercrime Index, a global metric of cybercriminality organised around five types of cybercrime. The results indicate that a relatively small number of countries house the greatest cybercriminal threats. These findings partially remove the veil of anonymity around cybercriminal offenders, may aid law enforcement and policymakers in fighting this threat, and contribute to the study of cybercrime as a local phenomenon.

Countering Distrust in Illicit Online Networks: The Dispute Resolution Strategies of Cybercriminals.

The core of this article is a detailed investigation of the dispute resolution system contained within Darkode, an elite cybercriminal forum. Extracting the dedicated disputes section from within the marketplace, where users can report bad behavior and register complaints, we carry out content analysis on these threads. This involves both descriptive statistics across the data set and qualitative analysis of particular posts of interest, leading to a number of new insights. First, the overall level of disputes is quite high, even though members are vetted for entry in the first instance. Second, the lower ranked members of the marketplace are the most highly represented category for both the plaintiffs and defendants. Third, vendors are accused of malfeasance far more often than buyers, and their "crimes" are most commonly either not providing the product/service or providing a poor one. Fourth, the monetary size of the disputes is surprisingly small. Finally, only 23.1% of disputes reach a clear outcome.