[A relational approach to partnership between patients and professionals : design and implementation]. / Démarche relationnelle du partenariat entre patients et professionnels : conception et implémentation.

To implement an institutional culture of the partnership, the University Hospitals of Geneva (HUG) first studied existing collaborations between patients and professionals. The engaged professionals, their positions, and patient involvement form the structure of the relational approach. This approach relies on a foundation of consideration for others, their expertise and mutual respect. The Patient Partners Platform networks partners and their actions, supports initiatives and educates about partnership. Exchanges between patients and healthcare professionals are sustained (67 meetings and 510 patient involvements in 2 years) ; each party reaps benefits. This implementation strategy facilitates partner involvement, encourages partnership and is easily transferable to all healthcare institutions.

Pour implémenter la culture institutionnelle du partenariat, les Hôpitaux universitaires de Genève (HUG) ont d'abord étudié les collaborations existant entre patients et professionnels. Les professionnels engagés, leurs positions et l'implication des patients sont la structure de la démarche relationnelle. Elle repose sur la considération de l'autre, de son expertise et sur le respect mutuel. La Plateforme Patients partenaires met en réseau les partenaires et leurs actions, soutient les initiatives et éduque au partenariat. Les échanges entre patients et professionnels se pérennisent (67 rencontres et 510 implications de patients en deux ans); chaque partie en retire des bénéfices. Cette stratégie d'implémentation facilite l'adhésion des partenaires, encourage le partenariat et est facilement transposable à tous les établissements de soins.

[Nursing notes: what do they contribute to the quality of medical records?]. / Les notes infirmières: quelle contribution à la qualité du dossier de soins?

Treatment records are preferential tools in nursing care. Depending on the setting, its development has gained greater importance during the last thirty years. In the environment of an organization in charge of the computerization of patient files, an evaluation was conducted on the contents of the anamneses and daily observations of nurses. This study, concerning 110 medical records demonstrated the different facets in the methods of transcribing data from notes ensuing from observations, action, and evaluation. Alternatively, the impact of this procedure translates into concrete propositions by the medical teams, as well as exploring the benefits of charting the treatment records themselves.