Professionals' digital competences and user profiles in social agencies and their impact on professional practice, family autonomy and wellbeing.

Introduction: The health crisis of the last 3 years has revealed the weaknesses of the child and family support system based on the professional use of digital resources in social agencies. This study addresses three aims: to examine the level of professional digital competence; to analyze the user profiles in a variety of digital resources; and to test the impact of level of competences and user profiles on four aspects: professional practice, family satisfaction with the services, child and family wellbeing, and family autonomy in the exercise of the parenting role. Methods: Participants were 148 practitioners from social agencies who voluntarily responded to an online survey with 47 questions. Results and discussion: Results showed that professionals perceive themselves as more competent in areas of information / data management and communication / collaboration than in the creation of digital content, security measures, and technical problem solving. Websites, email, and instant messaging were the sources more frequently used and with higher satisfaction, than structured programs, social networks and multimedia content. Variability in the user profiles showed three clusters: Cluster 1 Social network user (n = 13), Cluster 2 Diversified user (n = 75) and Cluster 3 Communicative instant user (n = 60). Participants in Cluster 2 compared to those in the other clusters were the most proficient on their digital competences and acknowledge the positive impact of digital resources on their professional practice and the psychological and social wellbeing of families. This study points the need for improvement in professionals' digital competences in some of the measured areas and the user profile of digital resources since both provide benefits on professional practice and family autonomy and wellbeing.

Quality of maternal thinking and mother-child interaction in at-risk contexts.

This study investigates how the maternal level of perspectivistic reasoning and the level of socialization goals in the representation of their actions are related to the quality of mother-child behaviors as well as to the expert ratings on maternal practices in at-risk contexts. It also investigated whether there is any direct link between mother and child behaviors and expert ratings. A sample of 75 mothers of children between 8 and 12 years old reported on their level of perspectivistic reasoning and were characterized by the social workers of municipal services as being coercive, neglectful or meeting their child's needs. Interactions during a collaborative task were observed to obtain information on level of socialization goals and mother-child behaviors. Structural equation models showed that mothers' higher levels of perspectivism and higher levels of socialization goals positively predicted the mother's and child's sensitivity and active involvement in the task and negatively predicted avoidance and passivity. Higher levels of perspectivism consistently predicted experts' views on maternal practices. However, only mother's avoidance predicted negatively expert ratings on coercion practice, indicating that expert views were mostly derived from the mothers' perspective on their child. The implications of these results for parental assessment and intervention programs are discussed.

Outcome evaluation of a community center-based program for mothers at high psychosocial risk.

OBJECTIVE: This study reported the outcome evaluation of the "Apoyo Personal y Familiar" (APF) program for poorly-educated mothers from multi-problem families, showing inadequate behavior with their children. APF is a community-based multi-site program delivered through weekly group meetings in municipal resource centers. METHOD: A total of 340 mothers referred by the municipal social services of Tenerife, Spain were assessed; 185 mothers participated in the APF program that lasted 8 months, and 155 mothers were in the control group. Pre-post test comparisons for the intervention group and post-test comparisons with the control group on self-rating measures of maternal beliefs, personal agency and child-rearing practices were performed. Multivariate tests, t tests and effect sizes (ES) were calculated to determine the program effectiveness on the outcome measures. RESULTS: Mothers' support of nurturist and nativist beliefs and the reported use of Neglect-permissive and Coercive practices significantly decreased after program completion whereas the reported use of Inductive practices significantly increased. Increases in self-efficacy, internal control and role difficulty were also significant in relation to those of the control group. The program was especially effective for older mothers, with fewer children, living in a two-parent family, in urban areas and with either low or medium educational levels. CONCLUSION: The program was very effective in changing the mothers' perceived competences and modestly effective in changing their beliefs about child development and education and reported child-rearing practices. Changes in personal agency are very important for at-risk parents who feel helpless and with no control over their lives.

Evaluación del riesgo psicosocial en familias usuarias de servicios sociales municipales / Psychosocial risk assessment among families receiving assistance from the social services

Este trabajo analiza los perfiles de riesgo psicosocial que permiten discriminar entre niveles de riesgo bajo, medio y alto. También se examina si las evaluaciones del grado de riesgo realizadas por los técnicos de servicios sociales son coherentes con su decisión de iniciar un expediente de declaración de riesgo. Para ello, se revisaron los indicadores de riesgo de 468 familias (245 biparentales y 223 monoparentales), por medio del Perfil de Riesgo Psicosocial de la Familia. Los análisis muestran que la exclusión social y la violencia familiar discriminan entre la valoración de riesgo alto y del medio-bajo en las familias biparentales. La negligencia y la violencia familiar, unida a la carencia de habilidades maternas y la desadaptación del menor, discriminan entre el riesgo alto y el medio-bajo en las familias monoparentales. Además, se observa una alta coherencia entre la valoración del riesgo psicosocial y la tramitación de una declaración de riesgo en ambas familias, con tendencia a sobreestimar el riesgo medio en las monoparentales

This study analyses the psychosocial risk profiles that better discriminate between three levels of risk: low, middle and high. We also examine to what extent the assessments of the level of risk made by professionals of social services are consistent with their decision of initiate a «risk declaration» expedient. For this purpose, 468 cases of families (245 two-parents and 223 one-parent) were examined through the Psychosocial Risk Profile of the Family. Discriminant analysis showed that social exclusion and family violence profiles discriminate between high and middle-low levels of risk in two-parent families. Negligence and family violence plus maternal inadequacy and children maladjustment discriminate between high and middle-low levels of risk in one-parent families. There is a high consistence between the assessment of psychosocial risk and the decision to initate a procedure of a «risk declaration» in both families, with a tendency to overestimate the middle risk in one-parent families

[Psychosocial risk assessment among families receiving assistance from the social services]. / Evaluación del riesgo psicosocial en familias usuarias de servicios sociales municipales.

This study analyses the psychosocial risk profiles that better discriminate between three levels of risk: low, middle and high. We also examine to what extent the assessments of the level of risk made by professionals of social services are consistent with their decision of initiate a "risk declaration" expedient. For this purpose, 468 cases of families (245 two-parents and 223 one-parent) were examined through the Psychosocial Risk Profile of the Family. Discriminant analysis showed that social exclusion and family violence profiles discriminate between high and middle-low levels of risk in two-parent families. Negligence and family violence plus maternal inadequacy and children maladjustment discriminate between high and middle-low levels of risk in one-parent families. There is a high consistence between the assessment of psychosocial risk and the decision to initate a procedure of a "risk declaration" in both families, with a tendency to overestimate the middle risk in one-parent families.