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1.
Eur J Probat ; 15(1): 60-70, 2023 Apr.
Artículo en Inglés | MEDLINE | ID: mdl-38152573

RESUMEN

Research into serious mental illness and probation is reviewed. In addition, there is a specific review of the role of specialist mental health probation staff in the United States (US). In the discussion, we compare progress with the care of the seriously mentally ill within probation in Europe and the US. We conclude that the specialist role for probation staff developed in the US has significant advantages which have been well evaluated which should be implemented, in a large multi-centre trial, across Europe.

2.
Prim Health Care Res Dev ; 23: e29, 2022 05 16.
Artículo en Inglés | MEDLINE | ID: mdl-35574709

RESUMEN

This position paper aims to increase awareness among primary care practitioners and policymakers about the specific and complex health needs of people who experience incarceration. We focus on the importance of primary care and of continuity of care between prison and community. We highlight what is known from the literature on the health of people who experience incarceration, on the organisation of prison health care, and on the role of primary care both during and after detention. We present three case descriptions of detainees' encounters with the organisation of prison health care in three European countries. Finally, we describe the position that the European Forum for Primary Care takes. Prisoners and ex-prisoners have a worse physical and mental health compared with a cross-section of the population. However, access to good quality treatment and care is often worse than in the outside situation. In particular, well-organised primary care in the prison context could benefit prisoners and, indirectly, society at large. Moreover, continuity of care between the community and the prison situation needs improvement.


Asunto(s)
Prisioneros , Prisiones , Atención a la Salud , Humanos , Salud Mental , Atención Primaria de Salud , Prisioneros/psicología
3.
Scand J Prim Health Care ; 40(2): 181-189, 2022 Jun.
Artículo en Inglés | MEDLINE | ID: mdl-35575141

RESUMEN

OBJECTIVE: To investigate practice type and location of native and immigrant general practitioners (GPs); effects of migration status concordance between GPs and patients on experiences of patients in key areas of primary care quality and discrimination. DESIGN AND SETTING: Secondary analysis of GP and patient survey data from QUALICOPC (Quality and Costs of Primary Care), a cross-sectional study of GPs and their patients in 34 countries, performed between 2011 and 2013. MAIN OUTCOME MEASURES: We explored practice type and location of native and immigrant GPs and the experiences of native patients and patients with a migration background of communication, continuity, comprehensiveness, accessibility, and discrimination, using multilevel analysis. Concordance was modelled as a cross-level interaction between migration status of GPs and patients. RESULTS: Percentages of immigrant GPs varied widely. In Europe, this was highest in England and Luxemburg (40% of GPs born abroad) and lowest in Bulgaria and Romania (1%). The practice population of immigrant GPs more often included an above average proportion of people from ethnic minorities. There were no differences in main effects of patient experiences following a visit to an immigrant or native GP, in four core areas of primary care or in discrimination. However, people from first-generation migrant background more often experienced discrimination, in particular when visiting a native GP. CONCLUSION: Patient experiences did not vary with GPs' migration status. Although experience of discrimination was uncommon, first-generation migrant patients experienced more discrimination. Primary care should provide non-discriminatory care, through GP awareness of unconscious bias and training to address this. Key messagesThere were large differences in percentage of migrant GPs between countries.Migrant GPs' practices had an above average proportion of people from ethnic minorities.In general, patients' experienced discrimination from GPs and practice staff was low, but first-generation migrant patients more often experienced discrimination.First-generation migrant patients more often experienced discrimination when they visited a native GP.


Asunto(s)
Medicina General , Médicos Generales , Migrantes , Estudios Transversales , Europa (Continente) , Humanos , Evaluación del Resultado de la Atención al Paciente , Calidad de la Atención de Salud , Encuestas y Cuestionarios
4.
Eur J Probat ; 14(3): 179-203, 2022 Dec.
Artículo en Inglés | MEDLINE | ID: mdl-36794232

RESUMEN

There is a need to improve a) identification and monitoring of people with mental illness on probation and b) understanding of the impact of interventions on mental health outcomes for the probation population. If data were routinely collected using validated screening tools and shared between agencies, this could inform practice and commissioning decisions, and ultimately it could improve health outcomes for people under supervision. The literature was reviewed to identify brief screening tools and outcome measures that have been used in prevalence and outcome studies conducted with adults on probation in Europe. This paper shares findings from the UK-based studies in which 20 brief screening tools and measures were identified. Recommendations are made based on this literature regarding suitable tools for use in probation to routinely identify a need for contact with mental health and/or substance misuse services and to measure change in mental health outcomes.

5.
Forensic Sci Int Mind Law ; 1: 100012, 2020 Nov.
Artículo en Inglés | MEDLINE | ID: mdl-35112089

RESUMEN

A narrative systematic review was undertaken of the literature concerning the health of people on probation. In this paper, we provide an up-to-date summary of what is known about suicide and suicidal ideation and probation. This includes estimates of prevalence and possible predictors of suicide and suicidal ideation. Searches were conducted on nine databases from January 2000 to May 2017, key journals from 2000 to September 2017, and the grey literature. A total of 5125 papers were identified in the initial electronic searches but after careful double-blind review only one research paper related to this topic met our criteria, although a further 12 background papers were identified which are reported. We conclude that people on probation are a very high risk group for completed suicide, and factors associated with this include drug overdose, mental health problems, and poor physical health. There is a clear need for high quality partnership working between probation and mental health services, and investment in services, to support appropriate responses to suicide risk.

7.
Int J Prison Health ; 16(2): 123-134, 2020 04 02.
Artículo en Inglés | MEDLINE | ID: mdl-33634651

RESUMEN

PURPOSE: This study aims to investigate the views of commissioners, providers and criminal justice staff on how effective current health-care provision is at meeting the health needs of people on probation. Understanding perceptions of what constitutes effective provision, where barriers are encountered and where improvements could be made is an important step towards improving access to care for this hard-to-reach group. DESIGN/METHODOLOGY/APPROACH: The research was part of a wider study. This paper focusses on findings from case studies conducted via semi-structured telephone interviews with 24 stakeholders in a purposive sample from six geographical areas of England. Interviews were conducted by researchers from a variety of backgrounds and an individual with lived experience of the criminal justice system. Data were analysed using thematic analysis. FINDINGS: Participants provided examples of effective health-care provision, which largely involved multi-agency partnership working. It was apparent that there are many barriers to providing appropriate health-care provision to people on probation, which are underpinned by the complexity of this population's health-care needs, the complexity of the health-care landscape and problematic commissioning processes. PRACTICAL IMPLICATIONS: Improvements are needed to provide appropriate and accessible health care that meets the needs of people on probation, thereby reducing health inequalities. These include shared targets, improved funding, clearer pathways into care and giving probation a voice in commissioning. ORIGINALITY/VALUE: To the best of authors' knowledge, this is the first study of commissioner, provider and criminal justice staffs' views on the effectiveness of current health-care provision at meeting the health needs of people on probation.


Asunto(s)
Criminales/legislación & jurisprudencia , Atención a la Salud/normas , Accesibilidad a los Servicios de Salud , Necesidades y Demandas de Servicios de Salud , Entrevistas como Asunto , Participación de los Interesados/psicología , Inglaterra , Disparidades en Atención de Salud , Humanos
8.
Forensic Sci Int Mind Law ; 1: 100031, 2020 Nov.
Artículo en Inglés | MEDLINE | ID: mdl-33458713

RESUMEN

A narrative systematic review was undertaken of the literature concerning the health of people on probation or parole (community supervision). In this paper, we provide an up-to-date summary of what is known about substance misuse in this context. This includes estimates of the prevalence and complexity of substance misuse in those under community supervision, and studies of the effectiveness of approaches to treating substance misuse and engaging and retaining this population in treatment. A total of 5125 papers were identified in the initial electronic searches, and after careful double-blind review only 31 papers related to this topic met our criteria. In addition, a further 15 background papers were identified which are reported. We conclude that internationally there is a high prevalence and complexity of substance misuse amongst people under community supervision. Despite clear benefits to individuals and the wider society through improved health, and reduced re-offending; it is still difficult to identify the most effective ways of improving health outcomes for this group in relation to substance misuse from the research literature. Further research and investment is needed to support evidence-based commissioning by providing a detailed and up-to-date profile of needs and the most effective ways of addressing them, and sufficient funds to ensure that appropriate treatment is available and its impact can be continually measured. Without this, it will be impossible to truly establish effective referral and treatment pathways providing continuity of care for individuals as they progress through, and exit, the criminal justice pathway.

9.
Scand J Prim Health Care ; 37(4): 418-425, 2019 Dec.
Artículo en Inglés | MEDLINE | ID: mdl-31530208

RESUMEN

Objective: Despite guidelines and campaigns, general practitioners (GPs) continue to overprescribe benzodiazepines (BZDs). New approaches to improve prescribing are needed. Using behavior change techniques and tailoring interventions to user characteristics are vital to promote behavior change. This study evaluated the impact of a tailored e-learning module on factors known to determine BZD prescribing within GPs.Design: A pretest-posttest study design with three self-report assessments concerning determinants of BZD prescribing: at baseline, immediately after the module (short term) and six months after completion (long term).Setting: Flanders (Belgium)Intervention: A tailored e-module that focuses on avoiding initial BZD prescriptions and using psychological interventions as an alternative.Subjects: 244 GPsMain outcome measures: Assessed determinants include GPs' attitudes concerning treatment options, perceptions of the patient and self-efficacy beliefs. Readiness to adhere to prescribing guidelines was evaluated through assessing motivation, self-efficacy and implementability of non-pharmacological interventions.Results: A significant and durable impact on determinants of BZD prescribing was observed. GPs underwent desirable changes in attitudes, perceptions and self-efficacy beliefs and these changes remained significant six months later.Conclusion: Tailoring an e-intervention to target group characteristics appears to be successful in promoting behavioral change in experienced GPs. Significant and lasting changes were observed in determinants of prescribing BZDs.Key PointsA tailored e-intervention resulted in significant and long term changes in previously identified determinants of prescribing BZDs. The e-module resulted in a positive impact on GPs' readiness to adhere to BZD prescribing guidance and the way they experience psychosocial consultations. Tailoring an e-intervention to target group characteristics appears to be successful in promoting behavioral change in experienced GPs.


Asunto(s)
Benzodiazepinas/uso terapéutico , Instrucción por Computador/métodos , Educación Médica Continua/métodos , Médicos Generales/educación , Adulto , Bélgica , Benzodiazepinas/administración & dosificación , Femenino , Conocimientos, Actitudes y Práctica en Salud , Humanos , Prescripción Inadecuada/prevención & control , Masculino , Persona de Mediana Edad , Motivación , Pautas de la Práctica en Medicina , Autoinforme
10.
Health Soc Care Community ; 27(5): e697-e704, 2019 09.
Artículo en Inglés | MEDLINE | ID: mdl-31206894

RESUMEN

Policy reforms in England and Wales mean that all individuals released from prison will have some contact with probation services, either serving a community sentence, or being on licence post-release. Despite often having complex health needs, including a higher prevalence of mental health problems, substance misuse problems and physical health problems than the general population, this socially excluded group of people often do not access healthcare until crisis point. This is partly due to service-level barriers such as a lack of appropriate and accessible healthcare provision. We conducted a national survey of all Clinical Commissioning Groups (CCGs, n = 210) and Mental Health Trusts (MHTs, n = 56) in England to systematically map healthcare provision for this group. We compared findings with similar surveys conducted in 2013 and 2014. We had excellent response rates, with the data analysed here representing responses from 75% of CCGs and 52% of MHTs in England. We found that just 4.5% (n = 7) of CCG responses described commissioning a service specifically for probation service clients, and 7.6% (n = 12) described probation-specific elements within their mainstream service provision. Responses from 19.7% of CCGs providing data (n = 31) incorrectly suggested that NHS England are responsible for commissioning healthcare for probation clients rather than CCGs. Responses from 69% (n = 20) of MHTs described providing services specifically for probation service clients, and 17.2% (n = 5) described probation-specific elements within their mainstream service provision. This points to a need for an overarching health and justice strategy that emphasises organisational responsibilities in relation to commissioning healthcare for people in contact with probation services to ensure that there is appropriate healthcare provision for this group.


Asunto(s)
Accesibilidad a los Servicios de Salud , Prisioneros , Medicina Estatal , Inglaterra , Femenino , Humanos , Masculino , Salud Mental , Rehabilitación , Gales
11.
Br J Community Justice ; 15(2): 41-58, 2019 Nov 20.
Artículo en Inglés | MEDLINE | ID: mdl-35392652

RESUMEN

This article critically reflects on the methodological approach used in a multi-method study of healthcare provision for probation service clients in England. The study involved gathering data from a range of large criminal justice and health organisations. Drawing on the literature and using learning from this study as an example, we address two central questions which evolved during the research: why was it more difficult to gain access in some organisations than others, and what methodological strategies might best improve engagement with research in the future? We discuss gatekeeping, and the impact of organisational resources, culture, responsibilities, change and objectives on engagement with research. We make recommendations for future methodological approaches to address these challenges, which are relevant to researchers in any discipline trying to engage organisations in research.

12.
J Forensic Leg Med ; 58: 117-121, 2018 Aug.
Artículo en Inglés | MEDLINE | ID: mdl-29800935

RESUMEN

A national survey of Forensic Physicians (FPs) working in Sexual Assault Referral Centres was undertaken. The survey was advertised in the weekly bulletin sent out by the Faculty of Forensic and Legal Medicine. Response was relatively low (n = 45). It is estimated that this figures represents about 12% of the workforce. The aim of the survey was to investigate FPs experience of accessing mental health pathways out of a SARC for complainants of all ages. The results concurred with a previous survey of SARC clinical managers with mental health services proving unresponsive. Informed co-commissioning between NHS England and Clinical Commissioning groups can only improve if aspects of complainant's mental health are routinely assessed within SARCs using structured outcome measures. Structured outcomes should be integrated into NHS England's Sexual Assault Referral Centres Indicators of Performance (SARCIP).


Asunto(s)
Accesibilidad a los Servicios de Salud , Servicios de Salud Mental , Centros de Atención Secundaria , Actitud del Personal de Salud , Competencia Clínica , Femenino , Medicina Legal , Humanos , Masculino , Trastornos Mentales/diagnóstico , Salud Mental , Delitos Sexuales , Medicina Estatal , Encuestas y Cuestionarios , Reino Unido
13.
BMC Med Educ ; 17(1): 259, 2017 Dec 19.
Artículo en Inglés | MEDLINE | ID: mdl-29258496

RESUMEN

BACKGROUND: Despite guidelines and campaigns to change prescribing behavior, General Practitioners (GPs) continue to overprescribe benzodiazepines (BZDs). New approaches to improve prescribing are needed. Using behavior change techniques and tailoring interventions to user characteristics are vital to promote behavior change. This study evaluated the impact of an e-module on factors known to determine BZD prescribing practice. METHODS: A tailored e-module that focuses on avoiding initial BZD prescriptions (and using psychological interventions as an alternative) was developed and offered to GPs in vocational training. Three self-report assessments took place: at baseline, immediately after the module (short term) and at least six months after completion (long term). Assessed determinants include GPs' attitudes concerning treatment options, perceptions of the patient and self-efficacy beliefs. Readiness to adhere to prescribing guidelines was evaluated through assessing motivation, self-efficacy and implementability of non-pharmacological interventions. Changes in determinants were analyzed using the Wilcoxon signed-rank test. Changes in readiness to adhere to guidelines was analyzed using the nonparametric McNemar Bowker test. RESULTS: A desirable, significant and durable impact on determinants of BZD prescribing was observed. GPs (n = 121) underwent desirable changes in their attitudes, perceptions and self-efficacy beliefs and these changes remained significant months after the intervention. Barriers to using a non-pharmacological approach often cited in literature remained absent and were not highlighted by the intervention. Furthermore a significant impact on GPs' readiness to adhere to guidelines was observed. Participants reported change in their ability to cope with psychosocial consultations and to have tried using non-pharmacological interventions. CONCLUSIONS: Tailoring an e-intervention to target group (GPs) characteristics appears to be successful in promoting behavioral change in GPs undertaking vocational training. Significant and lasting changes were observed in determinants of prescribing BZDs. The e-intervention resulted in a positive impact on participants' readiness to adhere to BZD prescribing guidance and their coping with psychosocial consultations. Investigating which mechanisms of change are responsible for the observed effectiveness could help to refine and improve future interventions.


Asunto(s)
Benzodiazepinas/uso terapéutico , Médicos Generales/educación , Adhesión a Directriz , Prescripción Inadecuada/prevención & control , Pautas de la Práctica en Medicina , Adaptación Psicológica , Adulto , Actitud del Personal de Salud , Femenino , Médicos Generales/psicología , Humanos , Masculino , Derivación y Consulta , Autoeficacia
14.
Health Soc Care Community ; 25(1): 137-144, 2017 01.
Artículo en Inglés | MEDLINE | ID: mdl-26427348

RESUMEN

National guidance in England exhorts Clinical Commissioning Groups [groups of general practices established to organise delivery of National Health Service (NHS) care in their local area (CCGs)] to commission healthcare for those living in the community who are serving non-custodial sentences called 'community orders'. This includes 'approved premises' - accommodation providing enhanced supervision for offenders and individuals on bail who may present a high risk of harm to the public. In this national survey of CCGs in England, we compared the extent to which healthcare services were commissioned for probationers in 2014 with similar data we collected in 2013. A freedom of information (FOI) request was sent to all CCGs (n = 212) and Mental Health Trusts (organisations commissioned to provide health and social care services to individuals with mental health disorders) (n = 53) in England. Mental Health Trusts were included as they were known to fund mental health services for probation as part of their block funding allocations. A small number of basic questions were asked. The response rate was good with 65% of CCGs (n = 137) and 68% (n = 36) of Mental Health Trusts responding. The findings show that the proportion of CCGs commissioning healthcare for probation reduced from 7% to 1%, with 20% of CCGs stating that funding healthcare for this group was the responsibility of the NHS England Area Teams. There was also a reduction in the proportion of Mental Health Trusts funding healthcare for probation but from a much higher baseline, that is from 70% to 61%. The prevalence of mental health disorders in probation is high, so it was of concern that only 12% of Mental Health Trusts provided a service to support approved premises and just 32% provided clinics in probation. The results are discussed within the context of the NHS reforms and the government's plans in England to reform probation.


Asunto(s)
Organizaciones de Planificación en Salud/organización & administración , Servicios de Salud Mental/organización & administración , Medicina Estatal/organización & administración , Inglaterra , Medicina General , Necesidades y Demandas de Servicios de Salud , Humanos
15.
Patient ; 10(1): 1-15, 2017 02.
Artículo en Inglés | MEDLINE | ID: mdl-27282559

RESUMEN

BACKGROUND: Benzodiazepines and Z-drugs are used to treat complaints like insomnia, anxiety and pain. These drugs are recommended for short-term use only, but many studies report long-term use, particularly in older people. OBJECTIVE: The aim of this study was to identify and synthesise qualitative studies exploring patients' experiences and perceptions of receiving benzodiazepines and Z-drugs, and through this identify factors which perpetuate use of these drugs, and strategies for achieving safer prescribing. METHODS: A systematic search of six databases for qualitative studies exploring patients' experiences and perceptions of primary care benzodiazepine and z-drug prescribing published between January 2000 and April 2014 in a European language, and conducted in Europe, the United States, Australia or New Zealand. Reference lists of included papers were also searched. Study quality was assessed using the Critical Appraisal Skills Programme qualitative checklist. Findings were synthesised using thematic synthesis. RESULTS: Nine papers were included and seven analytical themes were identified relating to patients' experiences and perceptions and, within that, strategies for safer prescribing of benzodiazepines and Z-drugs: (1) patients' negative perceptions of insomnia and its impact, (2) failed self-care strategies, (3) triggers to medical help-seeking, (4) attitudes towards treatment options and service provision, (5) varying patterns of use, (6) withdrawal, (7) reasons for initial or ongoing use. CONCLUSIONS: Inappropriate use and prescribing of benzodiazepines and Z-drugs is perpetuated by psychological dependence, absence of support and patients' denial/lack of knowledge of side effects. Education strategies, increased availability of alternatives, and targeted extended dialogue with patients could support safer prescribing.


Asunto(s)
Trastornos de Ansiedad/tratamiento farmacológico , Benzodiazepinas/efectos adversos , Benzodiazepinas/uso terapéutico , Efectos Colaterales y Reacciones Adversas Relacionados con Medicamentos/etiología , Prescripción Inadecuada/psicología , Dolor/tratamiento farmacológico , Trastornos del Inicio y del Mantenimiento del Sueño/tratamiento farmacológico , Adulto , Anciano , Anciano de 80 o más Años , Australia , Europa (Continente) , Femenino , Humanos , Masculino , Persona de Mediana Edad , Investigación Cualitativa , Autocuidado/psicología
16.
Nurse Res ; 24(2): 18-23, 2016 Nov 18.
Artículo en Inglés | MEDLINE | ID: mdl-27855579

RESUMEN

Background Offenders on probation are considered to be 'hard to reach' by researchers because probation is a 'closed setting' and engaging offenders in research can be problematic due to issues such as return to custody and chaotic lifestyles. Aim To share learning about the challenges encountered when undertaking research with offenders on probation in the UK, strategies for overcoming them and the implications for research design and outcomes. Discussion The authors identify challenges in gaining and maintaining access; recruitment; ethics; data collection and analysis; and dissemination of findings. They also consider the implications of these challenges for research design and outcomes. Conclusion Engaging offenders in research takes time and effort to gain and maintain access. Researchers need to be persistent and flexible. The potential influence of gatekeepers on recruitment and outcomes is critical and constant communication needs to be maintained. When designing and resourcing projects, researchers must consider the transient nature of the population as well as the need to communicate any potential limits of confidentiality. Implications for practice The lessons learned will be helpful for future research in this field, which is needed to provide data for healthcare commissioners to inform the provision of patient-centred care for this vulnerable and hard-to-reach population.


Asunto(s)
Criminales/estadística & datos numéricos , Investigación en Enfermería , Selección de Paciente , Trastornos Relacionados con Sustancias/epidemiología , Comunicación , Ética en Investigación , Humanos , Consentimiento Informado , Trastornos Mentales/epidemiología , Proyectos Piloto , Proyectos de Investigación , Reino Unido/epidemiología , Poblaciones Vulnerables
17.
Int J Prison Health ; 12(3): 185-99, 2016 09 12.
Artículo en Inglés | MEDLINE | ID: mdl-27548020

RESUMEN

Purpose The purpose of this paper is to examine how the role in offender mental health for the probation service described in policy translates into practice through exploring staff and offenders' perceptions of this role in one probation trust. In particular, to examine barriers to staff performing their role and ways of overcoming them. Design/methodology/approach Qualitative secondary analysis of data from semi-structured interviews with a purposive sample of 11 probation staff and nine offenders using the constant comparative method. Findings Both staff and offenders defined probation's role as identifying and monitoring mental illness amongst offenders, facilitating access to and monitoring offenders' engagement with health services, and managing risk. Barriers to fulfilling this role included limited training, a lack of formal referral procedures/pathways between probation and health agencies, difficulties in obtaining and administering mental health treatment requirements, problems with inter-agency communication, and gaps in service provision for those with dual diagnosis and personality disorder. Strategies for improvement include improved training, developing a specialist role in probation and formalising partnership arrangements. Research limitations/implications Further research is required to explore the transferability of these findings, particularly in the light of the recent probation reforms. Originality/value This is the first paper to explore how staff and offenders perceive probation's role in offender mental health in comparison with the role set out in policy.


Asunto(s)
Servicios Comunitarios de Salud Mental/normas , Accesibilidad a los Servicios de Salud/estadística & datos numéricos , Trastornos Mentales/epidemiología , Prisioneros/psicología , Prisiones/normas , Servicios Comunitarios de Salud Mental/organización & administración , Servicios Comunitarios de Salud Mental/estadística & datos numéricos , Comorbilidad , Continuidad de la Atención al Paciente/normas , Continuidad de la Atención al Paciente/estadística & datos numéricos , Inglaterra/epidemiología , Accesibilidad a los Servicios de Salud/normas , Humanos , Capacitación en Servicio/normas , Capacitación en Servicio/estadística & datos numéricos , Entrevistas como Asunto , Trastornos Mentales/psicología , Trastornos Mentales/terapia , Evaluación de Necesidades , Prevalencia , Prisioneros/estadística & datos numéricos , Investigación Cualitativa , Derivación y Consulta/estadística & datos numéricos , Trastornos Relacionados con Sustancias/epidemiología , Trastornos Relacionados con Sustancias/psicología , Gales/epidemiología , Recursos Humanos
18.
Fam Pract ; 33(2): 179-85, 2016 Apr.
Artículo en Inglés | MEDLINE | ID: mdl-26939590

RESUMEN

BACKGROUND: Patient experience and satisfaction are important indicators of quality in health care. Little is known about where to prioritize efforts to improve patient satisfaction. OBJECTIVES: To investigate patient satisfaction with primary care, as part of the Quality and Costs of Primary Care in Europe study in England, identifying areas where improvements could be made from patients' perspectives. METHODS: We conducted a questionnaire survey of general practice patients in three English regions. Patient Values questionnaires assessed what patients thought was important, and Patient Experience questionnaires rated performance of primary care. Fifteen attributes of care were compared using Importance Performance Analysis, a method that simultaneously represents data on importance and performance of a service, enabling identification of its strengths and weaknesses. RESULTS: Patients rated both 'relational' and 'functional' aspects of care as important. Satisfaction with general practice could be improved by concentrating on specific aspects of access (ensuring that patients know how to access out-of-hours services and find it easy to get an appointment), and one aspect of empowerment (after their visit, patients feel able to cope better with their health problem/illness). However, for other attributes (e.g. proximity of the practice to a patient's house or, a short waiting time when contacting the practice), investing additional resources is not likely to increase patient satisfaction. CONCLUSION: Attributes needing most improvement concerned access to primary care and patient empowerment. More research is needed to identify how to improve access without generating unnecessary additional demand or compromising continuity of care.


Asunto(s)
Medicina General/normas , Satisfacción del Paciente , Atención Dirigida al Paciente , Mejoramiento de la Calidad , Adulto , Anciano , Estudios Transversales , Inglaterra , Femenino , Humanos , Masculino , Persona de Mediana Edad , Atención Primaria de Salud , Encuestas y Cuestionarios
19.
Int J Law Psychiatry ; 37(5): 484-9, 2014.
Artículo en Inglés | MEDLINE | ID: mdl-24631527

RESUMEN

This article is concerned with the manner in which offenders with mental illnesses serving community sentences are identified and treated by the probation service in the UK. It presents the results of recent research examining the prevalence levels of current and lifetime mental illness, substance misuse, and dual diagnosis and suicide rates amongst those serving community sentences in the UK. These high levels of mental disorder are not being addressed by probation policy or practice in a manner that is effective or sensitive. The article concludes by considering the relevance of innovative approaches to the treatment of offenders with mental illnesses in the community currently being adopted in the US to the UK.


Asunto(s)
Aplicación de la Ley , Trastornos Mentales/epidemiología , Trastornos Mentales/psicología , Enfermos Mentales , Prisioneros/psicología , Adulto , Femenino , Humanos , Entrevista Psicológica , Masculino , Prevalencia , Factores de Riesgo , Trastornos Relacionados con Sustancias/epidemiología , Trastornos Relacionados con Sustancias/prevención & control , Trastornos Relacionados con Sustancias/psicología , Suicidio/psicología , Suicidio/estadística & datos numéricos , Reino Unido , Prevención del Suicidio
20.
BMC Fam Pract ; 14: 191, 2013 Dec 13.
Artículo en Inglés | MEDLINE | ID: mdl-24330388

RESUMEN

BACKGROUND: Benzodiazepines are often prescribed long-term inappropriately. We aimed to systematically review and meta-synthesise qualitative studies exploring clinicians' experiences and perceptions of benzodiazepine prescribing to build an explanatory model of processes underlying current prescribing practices. METHODS: We searched seven electronic databases for qualitative studies in Western primary care settings published in a European language between January 1990 and August 2011 analysing GP or practice nurse experiences of benzodiazepine prescribing. We assessed study quality using the Critical Appraisal Skills Programme Checklist. We analysed findings using thematic synthesis. RESULTS: We included eight studies from seven countries published between 1993 and 2010. Benzodiazepine prescribing decisions are complex, uncomfortable, and demanding, taken within the constraints of daily general practice. Different GPs varied in the extent to which they were willing to prescribe benzodiazepines, and individual GPs' approaches also varied. GPs were ambivalent in their attitude towards prescribing benzodiazepines and inconsistently applied management strategies for their use. This was due to the changing context of prescribing, differing perceptions of the role and responsibility of the GP, variation in GPs' attitudes to benzodiazepines, perceived lack of alternative treatment options, GPs' perception of patient expectations and the doctor-patient relationship. GPs faced different challenges in managing initiation, continuation and withdrawal of benzodiazepines. CONCLUSION: We have developed a model which could be used to inform future interventions to improve adherence to benzodiazepine prescribing guidance and improve prescribing through education and training of professionals on benzodiazepine use and withdrawal, greater provision of alternatives to drugs, reflective practice, and better communication with patients.


Asunto(s)
Trastornos de Ansiedad/tratamiento farmacológico , Actitud del Personal de Salud , Benzodiazepinas/uso terapéutico , Médicos Generales/estadística & datos numéricos , Prescripción Inadecuada/estadística & datos numéricos , Pautas de la Práctica en Medicina/estadística & datos numéricos , Trastornos del Inicio y del Mantenimiento del Sueño/tratamiento farmacológico , Médicos Generales/psicología , Humanos , Prescripción Inadecuada/psicología , Atención Primaria de Salud
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