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1.
Qual Health Res ; 31(6): 1094-1104, 2021 05.
Artículo en Inglés | MEDLINE | ID: mdl-33615905

RESUMEN

Based on an empirical analysis of video-recorded collaborative practice situations, this article looks at different ways in which a health professional can direct a request to another professional with the aim that he or she performs an action. Using a corpus of video-recorded interactions in different institutional settings and types of situations, it looks at how requests are formulated, showing that they can range from authoritative to mitigated, direct to indirect, and explicit to implicit. The study shows that professionals use a great deal of strategies to preserve politeness and each other's right not to be told what to do, aiming at mitigating the "face-threatening" aspect of requests. However, by doing so, they frequently produce unclear statements which can impede good communication and professional collaboration.


Asunto(s)
Conducta Cooperativa , Relaciones Interprofesionales , Comunicación , Femenino , Personal de Salud , Humanos , Masculino
2.
J Interprof Care ; 33(5): 536-545, 2019.
Artículo en Inglés | MEDLINE | ID: mdl-30375903

RESUMEN

Interprofessional practice has become increasingly important. In addition, patients are expected to participate more actively in health-care decisions. While comprehensive discharge planning has been shown to be effective, it is unclear how interactional structure influences patients' participation during discharge planning meetings. The aims of this qualitative study were to examine the interactional structure of interprofessional meetings in two rehabilitation clinics and to identify patients' types of communicative involvement (patient participation) during discharge planning meetings. Using an ethnomethodological approach and Conversation Analysis, 121 interprofessional meetings were video-recorded (19 hours of recordings). Twenty-five patients (30- 87 years) with neurological or musculoskeletal disorders and their teams were included. The findings revealed two types of meetings aimed at either (a) exchanging information with team members and patient ("information exchange meeting") or (b) negotiating care plans with patients and the team. "Negotiation meetings" were often led by allied health professionals or nurses and were characterized by active patient participation. Those meetings offered patients an opportunity to give additional information rather than only ask questions. The discussion includes reflections on how interactional analysis can help understand the social organization of meetings and how patient participation can be enhanced in this context and concludes with practice implications.


Asunto(s)
Relaciones Interprofesionales , Grupo de Atención al Paciente , Alta del Paciente , Participación del Paciente , Centros de Rehabilitación , Adulto , Anciano , Anciano de 80 o más Años , Conducta Cooperativa , Femenino , Humanos , Masculino , Persona de Mediana Edad , Grabación en Video
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