Modeling the Joint Effect of Leader and Follower Authenticity on Work and Non-Work Outcomes.

Recent theoretical and empirical work has developed the concept of authenticity, both as it relates to leader authenticity and as it relates to authenticity in followers. The present study examines perceptions of employee authenticity and perceived leader authenticity and highlights the utility of jointly examining the congruence between the two to predict individual-level outcomes. The present study utilized Qualtrics Panels to recruit three waves of survey participants. A total of 420 participants responded to all three time points. Polynomial regression, response surface modeling, and a block variable approach with indirect effects were used to test our hypotheses. Results supported the effect of authenticity congruence on individual-level work-related outcomes. Leader-member exchange was found to be a mediating variable between leader-follower authenticity congruence and outcomes in the work and non-work domains.

Trusting Autonomous Security Robots: The Role of Reliability and Stated Social Intent.

OBJECTIVE: This research examined the effects of reliability and stated social intent on trust, trustworthiness, and one's willingness to endorse use of an autonomous security robot (ASR). BACKGROUND: Human-robot interactions in the domain of security is plausible, yet we know very little about what drives acceptance of ASRs. Past research has used static images and game-based simulations to depict the robots versus actual humans interacting with actual robots. METHOD: A video depicted an ASR interacting with a human. The ASR reviewed access credentials and allowed entrance once verified. If the ASR could not verify one's credentials it instructed the visitor to return to the security checkpoint. The ASR was equipped with a nonlethal device and the robot used this device on one of the three visitors (a research confederate). Manipulations of reliability and stated social intent of the ASR were used in a 2 × 4 between subjects design (N = 320). RESULTS: Reliability influenced trust and trustworthiness. Stated social intent influenced trustworthiness. Participants reported being more favorable toward use of the ASR in military contexts versus public contexts. CONCLUSION: The study demonstrated that reliability of the ASR and statements regarding the ASR's stated social intent are important considerations influencing the trust process (inclusive of intentions to be vulnerable and trustworthiness perceptions). APPLICATION: If robotic systems are authorized to use force against a human, public acceptance may be increased with availability of the intent-based programming of the robot and whether or not the robot's decision was reliable.

Trusting Robocop: Gender-Based Effects on Trust of an Autonomous Robot.

Little is known regarding public opinion of autonomous robots. Trust of these robots is a pertinent topic as this construct relates to one's willingness to be vulnerable to such systems. The current research examined gender-based effects of trust in the context of an autonomous security robot. Participants (N = 200; 63% male) viewed a video depicting an autonomous guard robot interacting with humans using Amazon's Mechanical Turk. The robot was equipped with a non-lethal device to deter non-authorized visitors and the video depicted the robot using this non-lethal device on one of the three humans in the video. However, the scenario was designed to create uncertainty regarding who was at fault - the robot or the human. Following the video, participants rated their trust in the robot, perceived trustworthiness of the robot, and their desire to utilize similar autonomous robots in several different contexts that varied from military use to commercial use to home use. The results of the study demonstrated that females reported higher trust and perceived trustworthiness of the robot relative to males. Implications for the role of individual differences in trust of robots are discussed.

The effect of propensity to trust and perceptions of trustworthiness on trust behaviors in dyads.

Research on trust has burgeoned in the last few decades. Despite the growing interest in trust, little is known about trusting behaviors in non-dichotomous trust games. The current study explored propensity to trust, trustworthiness, and trust behaviors in a new computer-mediated trust relevant task. We used multivariate multilevel survival analysis (MMSA) to analyze behaviors across time. Results indicated propensity to trust did not influence trust behaviors. However, trustworthiness perceptions influenced initial trust behaviors and trust behaviors influenced subsequent trustworthiness perceptions. Indeed, behaviors fully mediated the relationship of trustworthiness perceptions over time. The study demonstrated the utility of MMSA and the new trust game, Checkmate, as viable research methods and stimuli for assessing the loci of trust.