Assessment of attributes for choosing a dental center in Trujillo, Peru: patients versus dentists / Valoración de los atributos para la elección de un centro odontológico en Trujillo, Perú: pacientes versus odontólogos

Objective: To determine the difference between patients and dentists regarding the assessment of attributes for choosing a dental center in Trujillo, Peru. Materials and Methods: A comparative cross-sectional observational study was conducted involving a sample of 162 dentists and 162 patients from the Trujillo province in Peru. The data was collected through a virtual questionnaire, validated by experts, and assessed for reliability. Statistical analysis was performed using the U-Mann Whitney and Spearman correlation tests, with a significance level set at 5%. Results: Patients, in comparison to dentists, demonstrated a greater preference for selecting a dental center where the practitioner is a recognized specialist (p<0.001). Similarly, patients showed a preference for centers offering expedited appointments, advanced technology, and equipment, providing affordable and flexible payment options, free consultations, and having convenient parking and comfortable facilities (p<0.05). Conversely, dentists perceived that the most valued attribute by patients is the recommendation of the dentist (p=0.031). Conclusions: When choosing a dental center, patients primarily value attributes related to both the professional responsible for care and administrative management. Conversely, dentists consider the main factor influencing a patient's choice of dental center to be recommendations of the dentist. Valoración de los atributos para la elección de un centro odontológico en Trujillo, Perú: pacientes versus odontólogos

Objetivo: Determinar la diferencia entre pacientes y odontólogos con respecto a la valoración de atributos para la elección de un centro odontológico en Trujillo. Materiales y Métodos: Se realizó un estudio observacional transversal comparativo con una muestra de 162 odontólogos y 162 pacientes de la provincia Trujillo (Perú). La data fue recogida a través de un cuestionario virtual, sometido a validación por expertos y prueba de confiabilidad. El análisis estadístico se realizó mediante las pruebas U-Mann Whitney y correlación de Spearman, considerando un nivel de significancia del 5%. Resultado: Los pacientes, con respecto a los odontólogos, mostraron mayor valoración para la elección del centro odontológico cuando el profesional es especialista y reconocido (p<0.001); así mismo, cuando se le brindan citas rápidas, se usa tecnología y equipamiento adecuados, se brindan facilidades de pago con precios bajos y consultas gratuitas, y el centro cuenta con estacionamiento y espacios cómodos (p<0.05). Por su parte, los odontólogos consideran que el atributo más valorado por los pacientes es que el profesional sea recomendado (p=0.031). Conclusión: Para la elección del centro odontológico, los pacientes valoraron en mayor medida los atributos relacionados al profesional responsable de la atención y la gestión administrativa. Por otro lado, los odontólogos consideraron preferentemente que el atributo principal para la elección del centro odontológico por parte del paciente es que el odontólogo haya sido recomendado.

Patient communication protocols for sexually transmitted infections: A systematic review.

AIMS: We conducted a systematic review of post-test communication protocols and observational studies regarding counseling for a positive sexually transmitted infection (STI) result and also discuss the role of dental specialist (e.g., oral medicine) in this sense. METHODS AND RESULTS: The search process followed the parameters of PRISMA 2020 guidelines. MEDLINE/PubMed, Web of Science, Scopus, EMBASE, and LILACS were consulted with a specific search strategy for each one. Additionally, the references of the included studies, grey literature, and experts were consulted. Four protocols and 18 observational studies were included in this systematic review, published between 1997 and 2022 in the Americas and Europe. The communication protocols emphasized the importance of conducting personal and private discussions with patients to address their fears and questions. Among the observational studies, 56% indicated that post-test counseling was either ineffective or absent. Furthermore, 22% of the studies used telephone communication to deliver results to patients. CONCLUSIONS: Our study showed that the communication process of a positive STI result affects the patients in several aspects, as treatment adherence and their relationship with the community. Nevertheless, this process of STI post-test communication seems to be flawed, which brings potential negative effects to patients.

Sociodemographic and undergraduate-related variables as predictors of dental students' empathy: an e-survey in a south brazilian dental school / Variáveis sociodemográficas e relacionadas à graduação como preditoras da empatia de estudantes de odontologia: um e-survey em uma faculdade de odontologia do Sul do Brasil

Aim: To assess the associations between sociodemographic and undergraduate-related characteristics and empathy scores among dental students in a school in Southern Brazil. Materials and methods: Cross-sectional study developed from self-administered online questionnaires to undergraduate dental students at the Federal University of Pelotas. Outcomes were the total score of empathy obtained through the Interpersonal Reactivity Index (IRI) and the scores obtained in four domains: perspective-taking (PT), fantasy (FA), empathic concern (EC), and personal distress (PD). In RStudio version 4.1.3 simple and adjusted linear regression models with robust residual standard errors were performed. Results: Eighty-seven students were included (response rate 24.4%). Considering the total IRI score, there was a mean score of 3.62 (SD=0.64) by item, and dental students had a mean score of 94.07 (SD=16.62). In adjusted analysis, being a woman increased the IRI (0.505;95%CI 0.187;0.823), EC (0.494;95%CI 0.168;0.819), and PT (0.822; 95%CI 0.329;1.315) scores compared to men. Adjusted associations were found between the EC domain and skin color and between the PT domain and family income. FA scores increased with age and family income and, decreased with dissatisfaction with undergraduate studies, only in the bivariate analysis. Discussion: Dental professionals' empathy is essential in daily practice, improving the patient-professional relationship in a patient-centered care approach. Thus, it is relevant to recognize predictors of empathy among dental students to promote strategies to increase empathy in dental practice. Conclusion: Gender, skin color, family income, age, and satisfaction with undergraduate studies were associated with empathy scores among dental students.

Objetivo: Avaliar associações entre as características sociodemográficas e relacionadas à graduação e os escores de empatia entre estudantes de odontologia de uma escola do Sul do Brasil. Materiais e métodos: Estudo transversal desenvolvido com questionários on-line autoadministrados para estudantes de graduação em odontologia da Universidade Federal de Pelotas. Foram considerados desfechos o escore total de empatia medido pelo Índice de Reatividade Interpessoal (IRI) e os escores obtidos em quatro domínios: tomada de perspectiva (TP), fantasia (FA), consideração empática (CE) e angústia pessoal (AP). No RStudio versão 4.1.3 foram realizadas regressões lineares simples e múltiplas com erros residuais robustos. Resultados: Foram incluídos 87 alunos (taxa de resposta=24,4%). Considerando a pontuação total do IRI, houve média de 3,62 (DP=0,64) por item, e de 94,07 (DP=16,62) por estudante. Na análise multivariável, mulheres tiveram maiores pontuações no IRI (0,505; IC95%0,187;0,823), CE (0,494; IC95%0,168;0,819) e AP (0,822; IC95%0,329;1,315) em comparação aos homens. Foram encontradas associações ajustadas entre o domínio CE e cor da pele e entre o domínio PT e renda familiar. Os escores do domínio FA aumentaram com idade e renda familiar e diminuíram com insatisfação com a graduação, somente em análise bivariada. Discussão: A empatia do profissional de odontologia é essencial na prática diária, melhorando a relação paciente-profissional. Assim, é relevante reconhecer os preditores da empatia entre os estudantes de odontologia, visando estratégias para aumentar a empatia na prática odontológica. Conclusão: Gênero, cor da pele, renda familiar, idade e satisfação com a graduação foram associados aos escores de empatia entre estudantes de odontologia.

El rol del factor humano en el éxito de la práctica clínica odontológica / The role of the human factor in the success of dental clinical practice

Los fracasos y complicaciones en el campo de la cirugía bucal son analizados generalmente desde un punto de vista técnico o biológico. En términos generales, a partir del es- píritu fragmentario del conocimiento, se tiende a enfocar la atención odontológica en la parte técnica y teórica. Actual- mente se están produciendo cambios socioculturales que están generando modificaciones en los paradigmas de la atención odontológica, considerando también la comunicación con el paciente y la situación psicológica tanto del paciente como del equipo profesional. En este editorial se busca reflexionar so- bre estos temas analizando perspectivas más integradas para lograr un mayor equilibrio en la atención profesional (AU)

Failures and complications in the field of oral surgery are generally analyzed from a technical or biological point of view. In general terms, based on the fragmentary spirit of knowledge, dental care tends to be focused on the technical and theoretical knowledge. We are currently witnessing so- ciocultural changes that are producing modifications in the paradigms of dental care, also considering communication with the patient and the psychological situation of both the patient and the professional team. This editorial seeks to re- flect on these issues, considering the most integrated visions to achieve greater balance in professional care (AU)

A medicalização na prática de dentistas no SUS: um olhar qualitativo para os sentidos da prática / Dentistry medicalization at SUS: a qualitative practice-based perspective

Resumo Este artigo explora sentidos e significados do trabalho odontológico no SUS, no contexto da relação profissional-paciente. Pesquisa qualitativa com 20 cirurgiões-dentistas que atuavam em um município paulista de médio porte, abordada por meio de três grupos focais, com a pergunta disparadora "Qual é o sentido ou significado do seu trabalho, aqui na prefeitura, para você?". O material foi áudio-gravado, transcrito na íntegra e analisado pelo método de análise de conteúdo temática. Procedemos a realização de leitura flutuante, categorização e discussão dos achados junto aos pares de pesquisadores para validação final. Como resultados, aponta-se a construção das categorias 1) Estranheza às necessidades percebidas pelos pacientes e a consequente medicalização da vida, e 2) Poder e consumo como significados da prática. O trabalho do cirurgião dentista, nesse contexto, evidenciou as diferenças entre as necessidades percebidas pelo paciente e aquelas que o dentista considera. Além disso, revelou o poder que emana da assimetria entre paciente e profissional como dificultador da produção de autonomia do paciente. Tais significações parecem trazer sofrimento para esses profissionais no seu trabalho. Concluiu-se que há necessidade de reflexão sobre o trabalho em saúde como forma de se evitar sofrimento, e que a prática desses dentistas é carregada de sentidos e significados.

Abstract This study explores the senses and meanings attributed to dental work in the Brazilian National Health System (SUS) focusing on dentist-patient relations. A qualitative research was conducted with 20 dentists working in a medium-sized municipality in São Paulo, divided into three focus groups and asked the guiding question "What sense or meaning do you attribute to your work here in the city?" Data were audio-recorded, fully transcribed, and analyzed using thematic content analysis. Floating reading, categorization, and peer discussion of the findings were performed for the final validation, resulting in two categories: 1) Strangeness to patients' needs and the subsequent medicalization of life, and 2) Power and consumption as meanings of practice. In this context, the dental practices showed the differences between patients' needs and those considered relevant by dentists. It also showed the power imbalance between patients and professionals as a hindrance to patients' autonomy. Such meanings seem to cause suffering to these professionals. In conclusion, reflections on health work are paramount to avoid suffering and understand that the practice of these dentists bears many senses and meanings.

Affect and cognition as antecedents of patients' trust in the dentist: cross-sectional study

Aim: to evaluate the association of the patients' perception about dentist's affect and cognition on trust and, consequently, on intention to return and patient satisfaction with life. Methods: Analytical cross-sectional study conducted in patients' adults and elderly at of two dentistry clinics in the south of Brazil. Patients had to have a previous relationship with the dentist (at least one previous consult) and 18 years of age or older. The data were collected through self-administrated questionnaire using measures adapted from other research, using structural equation modeling. We test using a chi-square difference test (p-value<0,05). Results: The mean age of the 197 patients was 37.0 years (σ = 15.5). The affect perceived by the patient at the dentist had a positive effect (ß = .53) on the trust that the patient develops in relation to the dentist. The same is true for the effect of the rational or cognitive aspects perceived by the patient at the dentist (ß = .41). The trust positively influences the patient's intention to return to that dentist (ß = .82). In addition, the intention to return to the dentist positively influences the patient's satisfaction with life (ß = .49). Conclusions: Affective and cognitive aspects positively influenced the patient's trust in the dentist. The greater the patient's trust in the dentist, the greater the intention to return to that dentist. Furthermore, a good relationship with the dentist improve the patient's satisfaction with life

Integralidade do atendimento odontológico à mulher em situação de violência: revisão narrativa da conduta profissional / Dental care integrality for women in violent situations: a narrative review of professional conduct

O desempenho de atributos profissionais de integralidade do atendimento de mulheres em situação de violência depende de como os cirurgiões-dentistas (CDs)estruturam suas práticas de cuidado e como compreendem a violência. Por isso, o objetivo desta revisão foi acumular evidências da responsabilidade profissional e obrigações sociais do CDe sua imprescindibilidade no enfrentamento da violência contra a mulher. Foram selecionados artigos nas bases de dados PubMed, SciELOe LILACS, a partir de Descritores emCiências da Saúde, para fundamentar e aprofundar as perspectivas sobre a integralidade do atendimento odontológico, considerando os conflitos sociais subentendidos na queixa principal. Constatou-se que a violência contra a mulher é resultante de processoshistóricos-sociais de desigualdade entre os gêneros; a agressão física sobressai-se entre as principais queixas e mulheres agredidas por seu parceiro têm alta prevalência de sofrer injúrias na cabeça e na face. As sequelas da violência vão além dos vestígios físicos e difundem-se a inúmeros problemas orais. Verificou-se pouca aptidão dos cirurgiões-dentistas para identificar, conduzir e propor alternativas de tratamento global à paciente, mesmo com protocolos para naturalização da investigação por meio da anamnese. A ampliação do conhecimento e discussão das políticas de ensino são oportunidades para consolidar a humanização e a integralidade de saúde, evitando exames e tratamentos mecânicos, sem afeto ou respeito. Essa estratégia faz parte da construção coletiva para o estabelecimento e manutenção do compromisso ético e social do Ensino em Odontologia, em que o CD compreende a magnitude de sua profissão e presta seus serviços articulado com a realidade social (AU).

Improving integrality on dental care for women in a violent situation depends on how the dentist conducts the care practices and how to comprehend the violence. For that reason, the goal of this review was to gather evidence and concerns about the role of dentists in addressing violence against women, professional responsibilities, and social obligation. At PubMed, SciELO, and LILACS were selected research and studies to substantiate and deepen perspectives about integrality on dental care attendance considering the social conflicts implied in the main complaint. Violence against women is produced in gender inequality arising from historical and social processes. Physical aggression is the main complaint. Women assaulted by their partners have a high prevalence of suffering head and face injuries. The violence's sequelae spread to countless problems beyond the physical traces. Dentists do not be able to identify, conduct, and purpose alternatives of global treatment even though with protocols of investigationthrough the anamnesis. Multiprofessional discussion expands the knowledge and it is an opportunity to reinforce oral health inclusive criteria avoiding mechanicaltreatment with no respect or affect. Thus, this is a collective construction strategy to establish and maintenance of the ethical and social commitment of Dentistry, on what dentists improve the dental care screening, intervening, and changing behavior according to the real demand of our society (AU).

Representações cotidianas da prática para o cirurgião-dentista na atenção primária: uma revisão de escopo da literatura / Day-to-day representations about practice by dentists in primary care: a scope review of the literature

Embora se saiba muito sobre os dados mensuráveis da Saúde Bucal na Atenção Primária à Saúde (APS), pouco se sabe sobre os aspectos individuais e subjetivos do profissional da odontologia. No desempenho de suas funções, o cirurgião-dentista entra em contatocom ambientes, tecnologias e pessoas em sua total complexidade, desencadeando, como resposta, uma série de emoções do organismo, as quais se expressam de forma consciente através dos sentimentos.Diante desse cenário, o presente trabalho partiu do pressuposto de que os dentistas têm muito a dizer sobre as representações cotidianas que possuem sobre seu trabalho. O objetivo deste estudo foi identificar -a partir do que se tem produzido na literatura -os sentimentos expressos pelos dentistas na sua práticana APS. Optou-se por conduzir uma revisão de escopo por ser um campo pouco pesquisado. O presente estudo foi elaborado obedecendo os vinte itens essenciais e os dois itens opcionais da Extensão Prisma para revisões de escopo apresentado por Tricco et al.em 2018. As buscas foram realizadas no período de agosto a outubro de 2020, utilizando-se para a construção da pergunta da pesquisa do mnemônico que representa População, Conceito e Contexto, definido assim: P = cirurgiões-dentistas, C = sentimento e C = atenção básica. Por meiodeste estudo percebe-secomo a prática odontológica está sujeita a emoções e sentimentos muitas vezes antagônicos e, assim, necessários de elaboração (AU).

Although much is known about measurable data on Oral Health in Primary Health Care (PHC), little is known about the individual and subjective aspects of the dental professional. In the performance of their functions, dentists keep in touch with some environmental and technological aspects, and with people in their total complexity. In response, these conditions trigger a series of emotions in the [dentist's] body, which are consciously expressed through their feelings. Given this scenario, the present studyarose from the assumption that dentists have a great deal to say about the everyday representations they have about their job. The objective of this study was to identify the feelings expressed by dentists in their practice in PHC, based on the data that has been produced in the. The scope of the review was chosen due to the limited number of researches in this field. The present study was conducted taking into consideration the twenty essential items and the two optional items of the Prisma Extension for scope reviews presented by Tricco et al. in 2018. The search was conducted in the period from August to October 2020, by using the construction of the mnemonic research question that represented Population, Concept and Context, which was defined as follows: P = Dentists, C = feeling and C = primary care. Based on this study, we were able to perceive the extent to which dental practice was subject to emotions and feelings that were frequently antagonistic and, therefore, it was necessary to examine them in greater depth (AU).

Perfil socioeconômico e nível de satisfação dos pacientes atendidos naclínica de endodontia de uma instituição de pós-graduação / Socio-economic profile and level of satisfaction of patients seen at the endodontics clinic of a postgraduate institution

Este estudo objetivou avaliar o perfil socioeconômico e a satisfação dos pacientes em relação aos serviços prestados na Clínica de Endodontia de uma instituição de ensino de pós-graduação. A coleta de dados foi realizada em corte transversal por meio de questionário estruturado e autoaplicável. A amostra foi intencional e aleatória (n=50) para usuários que haviam finalizado o tratamento endodôntico. Para avaliar a satisfação ao final do tratamento foiutilizada escala dimensionale bipolar, com escores atribuídos entre as extremidades. As notas dadas aos diferentes aspectos do tratamento variaram de 0 a 10 com cutoffno valor 7. Os resultados foram catalogados e submetidos às análises descritiva e inferencial com nível de significância fixado em 5%. O perfil socioeconômico dos pacientes atendidos contempla, em sua maioria, mulheres casadas, pardas, acima da terceira década de vida, com vínculo empregatício e baixa renda familiar, com ensino médio completo, residentes na capital e que usam ônibus e carro próprio como meio de transporte. O atendimento foi consideradosatisfatório. Os usuários procuram o atendimento mais por indicação de outros indivíduosdo que pela própria condição financeira, estão satisfeitos com o atendimento do aluno e do professor e consideram a infraestrutura da instituição confortável. Mesmo assim,ainda há aspectos que necessitam ser melhorados, principalmente no que diz respeito ao tempo de espera e de atendimento e àpossibilidade atendimentomais de uma vez na semana (AU).

This study aimed to assess the socio-economic profile and patient satisfaction with the services provided at the Endodontics Clinic of a postgraduate teaching institution. Data collection was carried out in cross-section through a structured and self-administered questionnaire. The sample wasintentional and random (n = 50) for users who had completed endodontic treatment. Adimensional and bipolar scale was usedto evaluate satisfaction at the end of the treatmentwith scores attributed between the extremities. The scores given to the different aspects of the treatment ranged from 0 to 10 with a cutoff of 7. The results were cataloged and submitted to descriptive and inferential analysis with a significance level set at 5%. The socio-economic profile of the patients treated includes, in its majority, married, brown women, above the third decade of life, with employment and low family income, with complete high school education, residing in the capital,and who use buses and their own car as a means of transport. The service was considered satisfactory. Users seek care more by referral from other individuals than by their financial condition, are satisfied with the care provided by the student and the teacher,and consider the infrastructure of the institution comfortable. There are still aspectsthat need to be improved, especially concerningwaiting and service times and the possibility of attending more than once a week (AU).

El conocimiento del Kichwa, segunda lengua oficial del Ecuador ¿compromete la comunicación médico/odontólogo-paciente? / Knowledge of the Kichwa, second official language of Ecuador, compromises the dentist/medical-patient communication?

Con el propósito de analizar el comportamiento de las relaciones entre médico/odontólogo y paciente, mediadas por la comunicación intercultural, se realizó un estudio que contó con la participación de 200 indígenas de la etnia Kichwa Salasaka y 33 profesionales sanitarios. Mediante la aplicación de encuestas fueron explorados elementos esenciales como los idiomas que ambos grupos dominan; asistencia a consulta de los indígenas; calidad de la atención; formación bilingüe del odontólogo y percepción de la comprensión por parte de ambos grupos. Entre los resultados obtenidos se encuentra la no comprensión de los pacientes de las orientaciones que reciben en la consulta, insuficiente conocimiento la lengua Kichwa por parte del equipo de salud y en consecuencia insuficiente transferencia de la información. Identificada la problemática comunicacional médico/odontólogo - paciente, se recomienda la implementación de políticas de salud sustentadas en el enfoque intercultural(AU)

With the purpose of analyzing the behavior of the medical/dentist-patient relations, mediated by the intercultural communication, a study was carried out that counted on the participation of 70 indigenous people of the ethnic Kichwa Salasaca and 33 doctors and dentist. Through the application of surveys, essential elements were explored such as the languages that both groups dominate; assistance to indigenous consultation; Quality of care; Bilingual training of the dentist and perception of the understanding on the part of both groups. Among the results obtained is the non-comprehension of the patients of the orientations they receive in the consultation, insufficient knowledge the Kichwa language by the health team and consequently insufficient transfer of the information. Identified the communicational problems medical/entist-patient, we recommend the implementation of health policies based on the intercultural approach(AU)

Sobre técnicas y estrategias para el manejo y guía de la conducta en odontología pediátrica: análisis de la literatura / Techniques and strategies for the management and guidance of behavior in pediatric dentistry: analysis of the literature

El objetivo de esta revisión narrativa es analizar críticamente las publicaciones sobre las diferentes estrategias y técnicas que la literatura odontológica mundial recomienda para la atención de los niños que rechazan el tratamiento (AU)

The purpose of this narrative review is to do a critically analysis of all the papers currently published on different strategies and techniques recommended by the world dental literature for the management of children who refuse dental treatment or non-compliant child patients (AU)

Cooperation During Orthodontic Treatment of Patients with I Phase and Phase Orthodontic Treatment / Cooperación Durante el Tratamiento Ortodóntico de Pacientes Tratados Previamente con Ortodoncia Interceptiva

To evaluate differences in cooperation of adolescent patients in active orthodontic treatment between those who received one phased treatment (no prior interceptive or early treatment) and two phased treatment (prior interceptive or early treatment and subsequent corrective treatment). A prospective cohort study was carried out in 132 patients undergoing orthodontic treatment between 10 and 17 years old at CES University Dental Clinics and in 9 private practices in Medellín Colombia; two groups of 66 patients were defined; one that received two phased treatment and one that received one phased treatment. The Orthodontic Patient Cooperation Scale (OPCS) was applied to all individuals every three months during the first year of treatment in order to assess cooperation. Statistical differences between both groups were assessed using the SSPS® software program. Significantly greater cooperation (M = 4.6) was observed in patients who had received two phased treatment compared with those who were only subjected to one phased treatment (M = 2.3). Patient cooperation during orthodontic treatment does not seem to be affected by two phased treatment and to the contrary seems to have a positive impact when comparing it with individuals with one phased treatment. The most important factors found to influence cooperation were correlated with attitude, interest and commitment to treatment, patient and parental motivation. The OPCS scale proved to be useful for evaluating cooperation and making comparisons with other studies.

Evaluar las diferencias en la cooperación de los pacientes adolescentes en el tratamiento de ortodoncia activa entre los que recibieron una fase de tratamiento (sin tratamiento interceptivo previo o temprano) y los que recibieron el tratamiento de dos fases (tratamiento interceptivo previo o temprano y tratamiento correctivo posterior). Se realizó un estudio de cohorte prospectivo en 132 pacientes sometidos a tratamiento de ortodoncia entre 10 y 17 años en la clínica odontológica de la Universidad CES y en 9 consultorios privados en Medellín Colombia; se definieron dos grupos de 66 pacientes; uno que recibió dos fases de tratamiento y otro que recibió una fase de tratamiento. La Escala de Cooperación del Paciente de Ortodoncia (OPCS) se aplicó a todas las personas cada tres meses durante el primer año de tratamiento para evaluar la cooperación. Las diferencias estadísticas entre ambos grupos se evaluaron utilizando el programa de software SSPS®. Se observó una cooperación significativamente mayor (M = 4.6) en pacientes que habían recibido tratamiento dos fases en comparación con aquellos que solo fueron sometidos a una fase de tratamiento. (M = 2.3). La cooperación del paciente durante el tratamiento de ortodoncia no parece verse afectada por el tratamiento en dos fases y, por el contrario, parece tener un impacto positivo cuando se compara con individuos con un tratamiento en una fase. Los factores más importantes que influyeron en la cooperación se correlacionaron con la actitud, el interés y el compromiso con el tratamiento, la motivación del paciente y de los padres. La escala OPCS demostró ser útil para evaluar la cooperación y hacer comparaciones con otros estudios.

Evaluation of Satisfaction of Adolescents Treated by Dental Students

ABSTRACT Objective: To evaluate the satisfaction of adolescents undergoing dental treatment between 2016 and 2018 at the Dental School of the Federal University of Minas Gerais (FAO UFMG). Material and Methods: A descriptive cross-sectional study using the Oral Health Services Satisfaction Assessment Questionnaire (QASSaB). The structured questionnaire has eleven questions divided among the dimensions: dentist / patient relationship, relationship with other professionals, effectiveness, accessibility/availability, technical-scientific quality, cleanliness and physical environment, acceptability, effectiveness/resolution, each with five response options. Descriptive data analysis was performed using absolute and relative frequencies. Results: A total of 145 adolescents participated in this study, 60 males and 85 females; 74.85% of adolescents rated dental treatment received as excellent, 76.7% reported having no symptoms after treatment, 46.2% considered it easy/very easy to get treatment, 65.6% reported that waiting time was short/very short, 90% considered dental equipment modern/very modern, 98% regarded the cleanliness of the waiting room and bathrooms as being excellent, 83.4% reported that they always received an explanation about the treatment, and 51.57% were totally satisfied with the appearance of the treated teeth and their chewing capacity. Conclusion: It was possible to observe that the adolescents, users of FAO UFMG, were satisfied with the service in the studied dimensions: human relations, effectiveness, accessibility/availability, technical-scientific quality, physical environment/cleanliness, acceptability and resolvability/effectiveness.

Translation, Cross-cultural Adaptation and Reliability Analysis of the Survey of Anxiety and Information for Dentists (SAID) among Brazilian Adolescents

ABSTRACT Objective: To translate, perform a cross-cultural adaptation and reliability analysis of the Survey of Anxiety and Information for Dentists (SAID) for use with Brazilian adolescents. Material and Methods: The SAID was translated into Brazilian Portuguese and back-translated to English. An expert committee compared both versions and examined their equivalence. Then, a face validation was performed with 10 adolescents. The SAID was applied in printed format with 25 questions. Participants answered and commented on the questions with a researcher to confirm the understanding and provide suggestions. The suggestions were implemented, and the expert committee approved the final version of the SAID in Brazilian Portuguese. The psychometric properties were tested with 60 adolescents aged 10 to 19 years. Participants answered the Brazilian version of the SAID before their first dental appointment and two weeks later to determine test-retest reliability. Reliability was analyzed by internal consistency analysis (Cronbach's alpha) and test-retest (ICC). Results: The instrument presented excellent reliability according to internal consistency (Cronbach's alpha = 0.77) and test-retest coefficients (ICC = 0.88; 95% CI: 0.81-0.93). The Kappa coefficients and the degree of agreement of the dichotomous questions indicated good reproducibility of the new version. Conclusion: The SAID translation, cross-cultural adaptation and reliability analysis were completed successfully. Thus, the Brazilian version of the SAID can be a useful survey tool for dental care of adolescent patients.

Tratamiento de Ortodoncia en un paciente con síndrome de Down / The Orthodontics treatment in a patient with Down syndrome

RESUMEN El tratamiento de Ortodoncia en pacientes con síndrome de Down, ha sido un tema debatido durante muchos años por los especialistas debido a las deficiencias físicas, mentales y a la dificultad de estos en la cooperación con el tratamiento. El objetivo de este trabajo es mostrar resultados adecuados de tratamiento ortodóncico en una paciente femenina de 12 años de edad con síndrome de Down. La niña acudió a consulta acompañada de su mamá y de su abuela solicitando tratamiento por presentar los dientes virados. En el examen clínico se observó rotación marcada de 11 y 21 mayor de 900 que afecta su estética facial. Se explicó a la familia lo difícil que podía resultar el tratamiento a esta adolescente con necesidades especiales, a la que habría que aplicar una fuerza ortodóncica que genera marcada molestia y pudiera presentarse una escasa tolerancia al dolor. La familia aseguró su cooperación. Se decidió emprender la terapia para lo cual se diseñó un plan de tratamiento en dos etapas. En una primera etapa se empleó aparatología ortodóncica removible y en una segunda etapa aparatología fija. Al concluir el tratamiento se logró resolver de manera satisfactoria el motivo de consulta con buena cooperación por parte de la paciente y su familia. El éxito del tratamiento se debió a la satisfactoria cooperación de la paciente y al establecimiento de una relación favorable ortodoncista-paciente-familia (AU).

ABSTRACT The Orthodontics treatment in patients with Down syndrome has being a theme debated by specialist during many years, due to the physical and mental deficiencies of this kind of patients and their difficulty in cooperating with the treatment. The aim of this article is showing the adequate results of the orthodontic treatment in a female patient aged 12 years with Down syndrome. The girl assisted to consultation with her mother and grandmother asking treatment for having crooked teeth. At the physical examination it was observed a remarked rotation of 11 and 21 of more than 900, affecting her facial esthetics. Doctors explained to relatives that the treatment could result very difficult to this teenager with special requirements due to the application of an orthodontic force generating great discomfort in this girl, possibly having a scarce tolerance to pain. The relatives agreed to cooperate. They decided to start the therapy, and a two-stage plan was designed. In the first stage, removable orthodontic braces were used, and fixed ones were used in the second stage. At the end of the treatment the cause of the consultation was successfully solved with a good cooperation of the patient and her relatives. The success of the treatment was achieved due to the satisfactory cooperation of the patient and the establishment of a favorable relationship orthodontist-patient-family (AU).

Propuesta del modelo para control de infecciones en la consulta odontológica ante la pandemia de COVID-19 / Proposal for an infection control protocol in the dental consultation against the COVID-19 pandemic

Catalogada su labor como Servicios de Salud Indispensables, el profesional de la odontología se ha mantenido al pendiente de sus pacientes durante la pandemia de COVID-19, brindando atención de urgencia a quien lo solicita. A su regreso a la práctica típica, el odontólogo encontrará un entorno distinto o NUEVA NORMALIDAD, viéndose obligado a hacer modificaciones clínicas pertinentes y preparar a su equipo de trabajo para continuar brindando atención de calidad con un margen de seguridad amplificado, que de igual manera proteja a pacientes y al equipo de trabajo. Ante la falta de una vacuna que brinde protección y de tratamiento específico contra el SARS-CoV-2 (COVID-19), elevar el nivel de control de infecciones en el consultorio se vuelve ineludible y posiblemente irreversible en el quehacer odontológico cotidiano. En este artículo se propone un Protocolo de Control de Infecciones en la consulta odontológica que permita brindar seguridad en la atención bucal, considerando COVID-19, útil también para control infeccioso de otros patógenos virales o bacterianos (AU)

Considered dentistry as an Indispensable Health Services, during the COVID-19 pandemic the dental professional has been providing mostly emergency care. Upon return to typical dental practice, the dentist will find a different environment or NEW NORMALLY, being forced to make relevant clinical modifications and prepare his team to continue providing quality care with an amplified safety margin, which equally protects patients and dental team. In the absence of an available vaccine that provides protection or a specific treatment against SARSCoV- 2 (COVID-19), raising the level of infection control at the dental office will become unavoidable and possibly irreversible in the future quotidian dental work. This article proposes an Infection Control Protocol for the dental consultation that allows provide safety oral care, considering COVID-19, also useful for other viral or bacterial pathogens control (AU)

Evaluation of oral care protocols practice by dentists in Rio de Janeiro towards HIV/AIDS individuals.

BACKGROUND: The aim of this study was to evaluate the dentists' knowledge and practice regarding HIV positive individuals' oral care in Rio de Janeiro State. METHODS: Dentists from Rio de Janeiro State (n = 242) answered an electronic questionnaire on biosafety procedures, oral manifestations of AIDS, and knowledge of HIV infection. Collected information was stratified by gender, and data were analyzed using Chi-square and t tests. RESULTS: From the 14 oral manifestations investigated, oral candidiasis, necrotizing ulcerative gingivitis, and hairy leucoplakia were more associated with HIV, with no differences between the responses from men and women. Above 85% of the participants would be concerned about becoming infected with HIV after a needle/ sharp object injury and more than 80% of them were willing to be tested for HIV. However, significantly more women (98.8%), compared to men (91.3%), said they knew that HIV/ AIDS patients can contaminate dental care professionals, p = 0.007. There was a significant difference in the answers for the questions: "Are there special dental clinics for treatment of HIV/AIDS patients in Brazil?" (p = 0.044), and "Do the negative HIV tests surely indicate that the persons are free of viruses?" (p = 0.005). Significant differences between men and women were also observed regarding use of disposable mask (p = 0.01), and cap (p < 0.0001). CONCLUSION: Most dentists who participated in the study presented a good knowledge on the care of HIV/ AIDS individuals, including biosafety protocols and in terms of the oral manifestations commonly associated to AIDS.

Ferramenta digital para organização da logística dos atendimentos nas clínicas da Faculdade de Odontologia da UFRJ / Digital tool for the organization of the logistics of dental care at the dental school of UFRJ

A logística de atendimentos nas clínicas odontológicas da FO-UFRJ é baseada no ensino do aluno de graduação por meio de disciplinas teórico-práticas que visam a formação integral dos futuros cirurgiões-dentistas. Durante o processo prático da educação verifica-se a interação entre três usuários com diferentes papéis na dinâmica dos atendimentos clínicos: alunos, pacientes e professores. Por meio da observação da rotina clínica o objetivo desse estudo foi organizar e otimizar a logística dos atendimentos da FO-UFRJ, na tentativa de humanizar o atendimento oferecido. Com o foco na percepção dos pacientes sobre os benefícios recebidos, foi desenvolvido um aplicativo web (AppClin), baseado na metodologia do Design Thinking, com funções individualizadas para cada usuário. Estimou-se que o benefício para o paciente será sua participação efetiva durante o atendimento odontológico, ao ter acesso ao seu plano de tratamento, à visualização de agendamentos futuros e à avaliação do serviço recebido. Para o aluno, o App poderá proporcionar o estreitamento da relação paciente/profissional, aprimorando seu aprendizado e desenvolvimento como cirurgião-dentista, além de possibilitar o acompanhamento da sua produção clínica nas disciplinas e, também, facilitar o gerenciamento das consultas. Para o professor, a função de supervisionar os atendimentos na clínica, tanto individualmente por aluno ou no conjunto da turma, poderá ser acessível, a partir dos relatórios de dados de produção clínica e de satisfação do paciente, ambos gerados em cada atendimento. (AU)

The logistic of dental care at FO-UFRJ is based on the instruction of undergraduation students through theoretical-practical disciplines aiming the whole formation process of the future dentists. During the pratice of education process, the interaction between three users is verified with differents role in the dynamic of the clinical care: students, patients and professors. Based on the observation of the clinical routine, the objective of this study was to organize and optimize the logistics of dental care at FO-UFRJ, aiming to humanize the clinical care offered. With the focus on the perception of patients about the benefits received, a web app was developed (AppClin), based on design thinking methodology, containing individual functions for each user. The benefits for the patient will be the effective participation during the dental care with the access of his treatment plan, the checking of future schedules and the evaluating of the service received. For the student, the app provide a closer patient/professional relationship, improving the learning and their growth as a dentist, allowing him to monitore his clinical production and the management of the dental care. For the professor, the function of supervising the dental care in the clinics is available, either individually per student or by the whole class, throughout the student´s clinical production and the patient satisfaction data reported, both generated in each clinical attendances. (AU)