Criteria and indicators to evaluate quality of care in genitourinary tumour boards.

PURPOSE: Genitourinary (GU) multidisciplinary tumour boards (GUMTBs) are key components of patient care, as they might lead to changes in treatment plan, improved survival, and increased adherence to guidelines. However, there are no guidelines on how GUMTBs should operate or how to assess their quality of performance. METHODS: A systematic literature review was conducted to identify criteria and indicators to evaluate quality in GUMTBs. A scientific committee-comprising 12 GU cancer specialists from seven disciplines-proposed a list of criteria and developed indicators, evaluated in two rounds of Delphi method. Appropriateness and utility of indicators were scored using a 9-point Likert scale. Consensus was defined as at least two-thirds of Delphi respondents selecting a score sub-category that encompassed the median score of the group. RESULTS: Forty-five criteria were selected to evaluate the quality of GUMTBs covering five dimensions: organisation, personnel, protocol and documentation, resources, and interaction with patients. Then, 33 indicators were developed and evaluated in the first round of Delphi, leading to a selection of 26 indicators in two dimensions: function, governance and resources, and GUMTB sessions. In the second round, consensus was reached on the appropriateness of all 26 indicators and on the utility of 24 of them. Index cards for criteria and indicators were developed to be used in clinical practice. CONCLUSIONS: Criteria and indicators were developed to evaluate the quality of GUMTBs, aiming to serve as a guide to improve quality of care and health outcomes in patients with GU cancer.

Adaptation and validation of a Multidisciplinary Checklist for rounds in the Intensive Care Unit / Adaptación y validación de una Lista de Verificación Multidisciplinaria para rondas de visitas médicas en la Unidad de Cuidados Intensivos / Adaptação e validação de Checklist Multidisciplinar para rounds em Unidade de Terapia Intensiva

ABSTRACT Objective: to perform the adaptation, content validation and semantic analysis of a Multidisciplinary Checklist used in rounds in Intensive Care Units for adults. Method: a methodological study, consisting of three stages: Adaptation of the checklist, performed by one of the authors; Content validation, performed by seven judges/health professionals from a public teaching hospital in Paraná; and Semantic analysis, performed in a philanthropic hospital in the same state. Agreement of the judges and of the target audience in the content validation and semantic analysis stages was calculated using the Content Validity Index and the Agreement Index, respectively, with a minimum acceptable value of 0.80. Results: in the content validation stage, the checklist obtained a total agreement of 0.84. Of the 16 items included in the instrument, 11 (68.75%) were readjusted and four (25%) were excluded for not reaching the minimum agreement. The readjusted items referred to sedation; analgesia; nutrition; glycemic control; headboard elevation; gastric ulcer prophylaxis; prophylaxis for venous thromboembolism; indwelling urinary catheter, central venous catheter; protective mechanical ventilation and spontaneous breathing test. Regarding the items excluded, they referred to the cuff pressure of the orotracheal tube and to Nursing care measures such as taking the patient out of the bed, pressure injury prophylaxis, and ophthalmoprotection. In the semantic analysis, the final agreement of the instrument's items was 0.96. Conclusion: after two evaluation rounds by the judges, testing in critically-ill patients and high inter-evaluator agreement index, the Multidisciplinary Checklist is found with validated content suitable for use in rounds in intensive care.

RESUMEN Objetivo: realizar los procesos de adaptación, validación de contenido y análisis semántico de una Lista de Verificación Multidisciplinaria utilizada en rondas de visitas médicas en una Unidad de Cuidados Intensivos para adultos. Método: estudio metodológico, compuesto por tres etapas: Adaptación de la lista de verificación, realizada por una de las autoras; validación de contenido, a cargo de siete evaluadores/profesionales de la salud que trabajan en un hospital escuela público de Paraná; y análisis semántico, desarrollado en un hospital filantrópico del mismo estado. El nivel de concordancia entre los evaluadores y la población objetivo en las etapas de validación de contenido y análisis semántico se calculó por medio de Índice de Validez de Contenido y del Índice de Concordancia, respectivamente, con un valor mínimo aceptable de 0,80. Resultados: en la etapa de validación de contenido, la lista de verificación obtuvo un valor de concordancia total de 0,84. De los 16 ítems del instrumento, 11 (68,75%) fueron readaptados y cuatro (25%) fueron excluidos por no alcanzar el nivel mínimo de concordancia. Los ítems readaptados se referían a la sedación; analgesia; nutrición; control glicémico; elevación de la cabecera de la cama; profilaxis para úlcera gástrica; profilaxis para tromboembolia venosa; sonda vesical de demora, catéter venoso central; ventilación mecánica protectora y prueba de respiración espontánea. En relación a los ítems excluidos, se refirieron a la presión del manguito del tubo orotraqueal y a la atención de Enfermería, por ejemplo: retirar al paciente de la cama; profilaxis para úlceras por presión; y oftalmoprotección. En el análisis semántico, el nivel de concordancia final de los ítems del instrumento fue de 0,96. Conclusión: después de dos rondas de evaluación a cargo de especialistas, una prueba en pacientes y elevado índice de concordancia entre los evaluadores, la Lista de Verificación Multidisciplinaria se presenta como contenido validado y adecuado para ser empleado en rondas de visitas médicas en cuidados intensivos.

RESUMO Objetivo: realizar a adaptação, validação de conteúdo e análise semântica de um Checklist Multidisciplinar utilizado em rounds em Unidade de Terapia Intensiva Adulto. Método: estudo metodológico, composto de três etapas: Adaptação do checklist, realizada por uma das autoras; validação de conteúdo, realizado por sete juízes/profissionais de saúde de um hospital de ensino público do Paraná; e análise semântica, realizado em um hospital filantrópico do mesmo estado. A concordância dos juízes e do público-alvo nas etapas validação de conteúdo e análise semântica foi calculada pelo índice de validade de conteúdo e índice de concordância, respectivamente, com valor mínimo aceitável de 0,80. Resultados: na etapa validação de conteúdo, o checklist obteve concordância total de 0,84. Dos 16 itens do instrumento, 11 (68,75%) foram readequados e quatro (25%) foram excluídos por não alcançarem a concordância mínima. Os itens readequados se referiam à sedação; analgesia; nutrição; controle glicêmico; elevação da cabeceira; profilaxia para úlcera gástrica; profilaxia para tromboembolismo venoso; sonda vesical de demora, cateter venoso central; ventilação mecânica protetora e teste de respiração espontânea. Já em relação aos itens excluídos, estes se referiam à pressão do balonete do tubo orotraqueal e cuidados de enfermagem, como: retirada do paciente do leito; profilaxia para lesão por pressão; e oftalmoproteção. Na análise semântica, a concordância final dos itens do instrumento foi 0,96. Conclusão: o Checklist Multidisciplinar após duas rodadas de avaliação por juízes, teste em pacientes críticos e alto índice de concordância interavaliadores se apresenta com conteúdo validado e adequado para uso em rounds na assistência intensiva.

The interdisciplinary and psychosocial gap in cancer survivorship: A longitudinal study in a Latin American Cancer Center.

BACKGROUND AND OBJECTIVES: There is lack of information on the quality of care provided to the rapidly increasing population of cancer survivors in Latin America. Our study attempts to address this gap and to identify areas needed to be improved. METHODS: A random sample of 210 breast and colorectal cancer survivors were selected from a hospital-based registry in Chile. Cancer registry information, electronic chart review, and personal interviews were used to assess medical and nonmedical care over a 5-year period. Survivorship care practices were compared to a standardized reference based on the US Institute of Medicine domains and the American Cancer Association guidelines. RESULTS: Over 80% of breast and colorectal cancer survivors received appropriate medical care, ongoing testing surveillance and risk factors assessment. Only a third of survivors were assessed for psychosocial disorders and 25% of them received interdisciplinary care. Overall, 66.1% of breast and 58.6% of colorectal cancer survivors reached the expected quality level of cancer survivorship care according to the reference standard (p < .001). CONCLUSION: Medical care practices reached a high standard in a leading cancer center in Latin America. However, a much stronger psychosocial assessment and interdisciplinary care is needed to improve survivorship cancer quality care.

A multidisciplinary approach and implementation of a specialized hemorrhage control team improves outcomes for placenta accreta spectrum.

INTRODUCTION: The main complication of placenta accreta spectrum (PAS) is massive bleeding. Endoarterial occlusion techniques have been incorporated into the management of this pathology. Our aim was to examine the endovascular practice patterns among PAS patients treated during a 9-year period in a low-middle income country in which an interdisciplinary group's technical skills were improved with the creation of a PAS team. METHODOLOGY: A retrospective cohort study including all PAS patients treated from December 2011 to November 2020 was performed. We compared the clinical results obtained according to the type of endovascular device used (group 1, internal iliac artery occlusion balloons; group 2, resuscitative endovascular balloons of the aorta; group 3, no arterial balloons due to low risk of bleeding) and according to the year in which they were attended (reflects the PAS team level of experience). A fourth group of comparisons included the woman diagnosed during a cesarean delivery and treated in a nonprotocolized way. RESULTS: A total of 113 patients were included. The amount of blood loss decreased annually, with a median of 2,500 mL in 2014 (when endovascular occlusion balloons were used in all patients) and 1,394 mL in 2020 (when only 38.5% of the patients required arterial balloons). Group 3 patients (n = 16) had the lowest bleeding volume (1,245 mL) and operative time (173 minutes) of the entire population studied. Group 2 patients (n = 46) had a bleeding volume (mean, 1,700 mL) and transfusions frequency (34.8%) slightly lower than group 1 patients (n = 30) (mean of 2,000 mL and 50%, respectively). They also had lower hysterectomy frequency (63% vs. 76.7% in group 1) and surgical time (205 minutes vs. 275 in group 1) despite a similar frequency of confirmed PAS and S2 compromise. CONCLUSION: Endovascular techniques used for bleeding control in PAS patients are less necessary as interdisciplinary groups improve their surgical and teamwork skills. LEVEL OF EVIDENCE: Therapeutic care management, level III.

Handover de enfermagem em clínicas cirúrgicas: a interface entre a comunicação e a segurança do paciente / Nursing shift handover in surgical clinics: the interface between communication and patient safety / Traspaso de turnos de enfermería en clínicas quirúrgicas: la interfaz entre la comunicación y la seguridad del paciente

Objetivo: identificar os fatores que interferem na comunicação entre as equipes de enfermagem durante o handover de troca de turno em clínicas cirúrgicas, e sua interface com a segurança do paciente. Método: estudo quantitativo, observacional, com análise descritiva, realizado de abril a julho de 2019, por meio de um roteiro de observação e um formulário, em nove clínicas cirúrgicas de um hospital universitário. Resultados: observou-se 54 handovers e participaram 123 profissionais de enfermagem. Dentre os fatores analisados, destaca-se, a ausência de instrumento padronizado de handover (85,19%) e presença de ruídos sonoros (77,78%). A maioria dos participantes (86,93%) apontaram a omissão de informações, na transferência de cuidados, como o fator mais prejudicial para assistência. Conclusão: os fatores que interferiram na comunicação durante o handover foram: ruídos sonoros, omissão de informações, ausência de instrumento padronizado e atrasos dos profissionais. Acredita-se que a identificação desses fatores contribua para o desenvolvimento de melhores estratégias.

Objective: to identify factors affecting communication between nursing teams during shift handover on surgical wards, and how it interfaces with patient safety. Method: this quantitative, observational study, with descriptive analysis, was conducted on nine surgical wards of a university hospital from April to July 2019, using an observation script and record form. Results: 54 nursing shift handovers were observed, and 123 nursing personnel participated. Of particular note among the factors analyzed were absence of a standardized handover instrument (85.19%) and the presence of noise (77.78%). Most of the participants (86.93%) pointed to missing information at handover as the factor most prejudicial to care. Conclusion: the factors that interfered with communication during handover were: noise, omission of information, absence of a standardized instrument, and staff lateness. It is believed that identifying these factors will help develop better strategies.

Objetivo: identificar los factores que afectan la comunicación entre los equipos de enfermería durante la transferencia de turno en las salas quirúrgicas y cómo interactúa con la seguridad del paciente. Método: este estudio cuantitativo, observacional, con análisis descriptivo, se realizó en nueve salas quirúrgicas de un hospital universitario de abril a julio de 2019, utilizando un guión de observación y formulario de registro. Resultados: se observaron 54 traspasos de turno de enfermería y participaron 123 personal de enfermería. Entre los factores analizados destacan la ausencia de un instrumento de traspaso estandarizado (85,19%) y la presencia de ruido (77,78%). La mayoría de los participantes (86,93%) señaló la falta de información en la entrega como el factor más perjudicial para la atención. Conclusión: los factores que interfirieron en la comunicación durante el traspaso fueron: ruido, omisión de información, ausencia de instrumento estandarizado y tardanza del personal. Se cree que identificar estos factores ayudará a desarrollar mejores estrategias.

Organizational Conditions That Impact the Implementation of Effective Team-Based Models for the Treatment of Diabetes for Low Income Patients-A Scoping Review.

Background: Team-based care models (TBC) have demonstrated effectiveness to improve health outcomes for vulnerable diabetes patients but have proven difficult to implement in low income settings. Organizational conditions have been identified as influential on the implementation of TBC. This scoping review aims to answer the question: What is known from the scientific literature about how organizational conditions enable or inhibit TBC for diabetic patients in primary care settings, particularly settings that serve low-income patients? Methods: A scoping review study design was selected to identify key concepts and research gaps in the literature related to the impact of organizational conditions on TBC. Twenty-six articles were finally selected and included in this review. This scoping review was carried out following a directed content analysis approach. Results: While it is assumed that trained health professionals from diverse disciplines working in a common setting will sort it out and work as a team, co-location, and health professions education alone do not improve patient outcomes for diabetic patients. Health system, organization, and/or team level factors affect the way in which members of a care team, including patients and caregivers, collaborate to improve health outcomes. Organizational factors span across seven categories: governance and policies, structure and process, workplace culture, resources, team skills and knowledge, financial implications, and technology. These organizational factors are cited throughout the literature as important to TBC, however, research on the organizational conditions that enable and inhibit TBC for diabetic patients is extremely limited. Dispersed organizational factors are cited throughout the literature, but only one study specifically assesses the effect of organizational factors on TBC. Thematic analysis was used to categorize organizational factors in the literature about TBC and diabetes and a framework for analysis and definitions for key terms is presented. Conclusions: The review identified significant gaps in the literature relating to the study of organizational conditions that enable or inhibit TBC for low-income patients with diabetes. Efforts need to be carried out to establish unifying terminology and frameworks across the field to help explain the relationship between organizational conditions and TBC for diabetes. Gaps in the literature include research be based on organizational theories, research carried out in low-income settings and low and middle income countries, research explaining the difference between the organizational conditions that impact the implementation of TBC vs. maintaining or sustaining TBC and the interaction between organizational factors at the micro, meso and macro level and their impact on TBC. Few studies include information on patient outcomes, and fewer include information on low income settings. Further research is necessary on the impact of organizational conditions on TBC and diabetic patient outcomes.

Benefit of Incorporating Clinical Pharmacists in an Adult Intensive Care Unit: A Cost-saving Study.

WHAT IS KNOWN AND OBJECTIVE: A framework to evaluate the impact of clinical pharmacists in intensive care units (ICUs) in Chile has not yet been established. This study evaluates the cost avoidance and cost-benefit ratios of clinical pharmacist interventions in terms of treatment optimization in an adult ICU in southern Chile. METHODS: Clinical pharmacist interventions in a multidisciplinary adult ICU were assessed between January and December 2019. Only interventions suggested by pharmacists and accepted by the healthcare team were included in the analysis. Interventions were classified into six categories, and cost avoidance (in US dollars) was calculated for each category using a systematic validated approach. A cost-benefit ratio for clinical pharmacy services in the adult ICU was also calculated. RESULTS AND DISCUSSION: Over the 12-month period, 505 interventions were performed in 169 patients, of whom 62% were male. Interventions were classified into the following six categories: adverse drug event prevention (18%), which led to $87 882 in savings; resource utilization (ie change in medication route) (10%), which led to $50 525 in savings; individualization of patient care (ie dose adjustment) (36%), which led to $57 089 in savings; prophylaxis (ie initiation of stress ulcer prophylaxis) (<1%), which led to $167 in savings; hands-on care (ie bedside monitoring) (23%), which led to $57 846 in savings; and administrative and supportive tasks (ie patient own medication evaluation) (13%), which led to $9988 in savings. The total cost savings over the year-long period were $263 500, resulting in a cost-benefit ratio of 1:24.2. WHAT IS NEW AND CONCLUSION: The participation of a clinical pharmacist in a multidisciplinary ICU team reduces healthcare expenditures through treatment optimization translated into cost avoidance. This study has corroborated prior evidence that clinical pharmacist involvement in ICUs provides economic value and quality assurance in healthcare settings.

Stress and cortisol levels among members of the nursing team.

OBJECTIVE: To analyze the characteristics of hospital nursing professionals with the presence of stress, and to associate this with capillary cortisol. METHOD: A cross-sectional, exploratory and correlational study, conducted in a hospital in São Paulo, Brazil. A total of 164 nursing professionals participated; the Perceived Stress Scale was administered, and hair samples were obtained for laboratory analysis. Data were entered into a Microsoft Excel spreadsheet (2010), and then into Microsoft Office and the R software, version 3.2.2. RESULTS: High levels of capillary cortisol in 47% of participants suggest the presence of stress, but no statistical significance between cortisol and stress levels were found. CONCLUSIONS: Stress and capillary cortisol levels were indicative of stress among nursing professionals; however, no association between them was found, although the values found were above those recommended.

Prenatal care in Brazil: a cross-sectional study of the Program for Improving Primary Care Access and Quality, 2014. / Pré-natal no Brasil: estudo transversal do Programa de Melhoria do Acesso e da Qualidade da Atenção Básica, 2014.

OBJECTIVE: to describe the adequacy of primary health care center structure, requests for tests and prenatal care reported by female health service users within the scope of the Program for Improving Primary Care Access and Quality (PMAQ) in Brazil. METHODS: this was a cross-sectional study using PMAQ Cycle II (2014) data. RESULTS: data from 9,909 health centers, 9,905 teams, and 9,945 female health service users were included; 70.1% (95%CI 69.2;71.0) of health centers had adequate structure; 88.0% (95%CI 87.4;88.7) of the teams requested all tests; 59.8% (95%CI 58.8;60.8) of female health service users reported receiving total guidance, and 23.4% of them (95%CI 22.5;24.2) underwent all physical examination procedures; teams that participated in both Cycle I and Cycle II presented better results. CONCLUSION: in spite of shortcomings in Primary Care structure and work process in Brazil, PMAQ appears to positively affect prenatal care.

Multidisciplinary management of liver metastases in patients with colorectal cancer: a consensus of SEOM, AEC, SEOR, SERVEI, and SEMNIM.

Colorectal cancer (CRC) has the second-highest tumor incidence and is a leading cause of death by cancer. Nearly 20% of patients with CRC will have metastases at the time of diagnosis, and more than 50% of patients with CRC develop metastatic disease during the course of their disease. A group of experts from the Spanish Society of Medical Oncology, the Spanish Association of Surgeons, the Spanish Society of Radiation Oncology, the Spanish Society of Vascular and Interventional Radiology, and the Spanish Society of Nuclear Medicine and Molecular Imaging met to discuss and provide a multidisciplinary consensus on the management of liver metastases in patients with CRC. The group defined the different scenarios in which the disease can present: fit or unfit patients with resectable liver metastases, patients with potential resectable liver metastases, and patients with unresectable liver metastases. Within each scenario, the different strategies and therapeutic approaches are discussed.

Developing a National Center of Excellence for Prostate Imaging.

PURPOSE OF REVIEW: The purpose of this review is to summarize the most current literature regarding the most important aspects to consider when developing a center of excellence for prostate imaging and biopsy. RECENT FINDINGS: Multiparametric MRI (mp-MRI) has changed the way we diagnose and treat prostate cancer. This imaging modality allows for more precise identification of areas suspicious in terms of harboring prostate cancer, enabling performance of targeted mp-MRI-guided biopsies that have been demonstrated to yield superior cancer detection rates. Centers worldwide are increasingly adopting this technology. However, obtaining results comparable with those findings published in the literature can be challenging. The imaging and biopsy process entails the need for a multidisciplinary team including a dedicated radiologist, urologist, and pathologist. Adequate mp-MRI interpretation for accurate lesion identification, acquaintance with the biopsy technique selected, and precise characterization of Gleason Score/Grade Groupings are equal determinants of accurate biopsy results. Furthermore, all specialists are required to attain appropriate learning curves to ensure optimal results. In this review, we characterize crucial aspects to consider when developing a center of excellence for prostate imaging and biopsy as well as insights regarding how to implement them.

Safety culture of multidisciplinary teams from neonatal intensive care units of public hospitals. / Cultura de segurança da equipe multiprofissional em Unidades de Terapia Intensiva Neonatal de hospitais públicos.

OBJECTIVE: analyze the safety culture of multidisciplinary teams from three neonatal intensive care units of public hospitals in Minas Gerais, Brazil. METHOD: a cross-sectional survey conducted with 514 health professionals, using the Hospital Survey on Patient Safety Culture; data were subjected to a descriptive statistical analysis in software R-3.3.2. RESULTS: the findings showed that none of the dimensions had a positive response score above 75% to be considered as a strength area. The dimension 'Nonpunitive response to error' was classified as a critical area of the patient safety culture, present in 55.45% of the responses. However, areas with potential for improvements were identified, such as 'Teamwork within units' (59.44%) and 'Supervisor/manager's expectations and actions to promote patient safety' (49.90%). CONCLUSION: none of the dimensions was considered as a strength area, which indicates safety culture has not been fully implemented in the evaluated units. A critical look at the weaknesses of the patient safety process is recommended in order to seek strategies for the adoption of a positive safety culture to benefit patients, family members and health professionals.

Performance of the expanded Family Health Centers in evaluating the PMAQ-AB. / Desempenho dos Núcleos Ampliados de Saúde da Família na avaliação do PMAQ-AB.

OBJECTIVE: To analyze the performance of the Expanded Family Health Centers in the state of São Paulo in the Work Process Organization dimension in evaluating the PMAQ-AB , according to the Paulista Social Responsibility Index. A cross-sectional, descriptive, exploratory study with a quantitative approach based on data from the 2ndcycle of the National Program for Improving Access and Quality in Primary Care ( PMAQ-AB ). There were 149 teams from 47 municipalities distributed in five groups analyzed by simple frequency, according to the Paulista Social Responsibility Index. The teams from group four (municipalities of low wealth and intermediate social indicators) achieved satisfactory and very satisfactory performance (90.9%). The teams from the group two municipalities (high wealth index and unsatisfactory social indicators) had worse performance; the teams from the municipality of São Paulo obtained the highest percentage of satisfactory and very satisfactory performance (95.8%). CONCLUSION: The teams from the municipality of São Paulo (high wealth index and unsatisfactory social indicators) and the teams from the municipalities of group four (low wealth and intermediate social indicators) were those that achieved better performance.

Evaluación de las habilidades no técnicas en cirugía / Assessment of non-technical skills in surgery

Resumen Tradicionalmente, se ha asociado a la falta de habilidades y competencias técnicas con los eventos adversos en el área quirúrgica. Sin embargo, se ha visto que un gran porcentaje de estos eventos se relacionan directamente con déficits en las habilidades no técnicas (HNT) del equipo quirúrgico. Por lo tanto, la evaluación de éstas se ha vuelto un tópico relevante para minimizar errores y fortalecer el desempeño en el escenario operatorio. Múltiples instrumentos han sido desarrollados con este fin, tanto para analizar el funcionamiento del equipo completo, como de cada subgrupo que lo conforma. El presente trabajo pretende resumir los principales aspectos de los distintos métodos que han sido desarrollados en los últimos años para la evaluación de HNT en el área quirúrgica.

Traditionally, the lack of skills and technical competencies has been associated with adverse events in the surgical area. However, it has been seen that a large percentage of these events are directly related to deficits in the non-technical skills (NTS) of the surgical team. Therefore, the evaluation of these has become a relevant topic to minimize errors and strengthen performance in the operating room. Multiple instruments have been developed for this purpose, both to analyze the operation of the complete equipment, and of each subgroup that comprises it. This article aims to summarize the key aspects of the methods that have been developed in recent years for the evaluation of NTS in the surgical area.

Evaluation of the quality of oral health care in Primary Health Care in Pernambuco, Brazil, 2014. / Avaliação da qualidade da assistência em saúde bucal na Atenção Primária à Saúde em Pernambuco, 2014.

OBJECTIVE: to evaluate the quality of oral health care in Primary Health Care services in Pernambuco state, Brazil, 2014. METHODS: this was an ecological health evaluation study based on the Donabedian model, involving secondary data from the 2nd cycle of the National Program for Improving Access and Quality of Primary Health Care (PMAQ-AB); comparison between the structure, process and outcome variables was done using the Kruskal-Wallis test (p<0.050); variables showing statistical significance (p<0.05) were portrayed through thematic and spatial dependence maps. Results: the standard of quality in the municipalities for the 'Structure' dimension gained better scores than the 'Work process' dimension; correlations were identified between the indicators for dental urgency, supervised tooth brushing coverage and treatments completed, in quality strata related to the work process of the Oral Health teams. CONCLUSION: organization of the work process was seen to be a determining factor in the impact on some indicators of service use.

Organizational climate and teamwork at the Family Health Strategy.

OBJECTIVE: to measure the organizational climate in the work of professionals from Family Health Strategy (FHS) teams. METHOD: a cross-sectional study carried out with 458 professionals belonging to 72 FHS teams in a municipality in Southern Brazil. Data collection occurred between March and July of 2016 with self-application of the Team Climate Inventory (TCI). Data were analyzed by means of a non-parametric ANOVA. RESULTS: "Team Participation" was the best-rated domain (8.11), while "Task orientation" was the worst (7.51). Nurses obtained the highest mean in TCI (8.05), and dentists, the lowest (7.45). CONCLUSION: TCI is an appropriate and innovative tool for assessing the teamwork climate at the FHS. Identifying fragilities such as "task orientation" and relationships among professional categories of the team supports the planning of actions for organizational climate improvements and teamwork at the FHS.

Safety of the patient in an emergency situation: perceptions of the nursing team.

OBJECTIVE: To know the perception of nursing professionals about the essential aspects to provide safe care to polytraumatized patients in emergency services. METHOD: Descriptive and mixed study, performed with a focus group and projective techniques. The sample was made of seven nursing professionals. Data analysis took place through the Interface de R pour Analyses Multidimensionnelles de Textes et de Questionneires and SPSS 22.0 softwares. RESULTS: Based on the analysis of participants' speeches, three content partitions emerged in the Descending Hierarchical Classification. 1) Structure: need for changes; 2) The process: safe actions by the nursing team; and 3) Care free from damage as the sought result. CONCLUSION: Patient safety in emergency situations must rely on a proper environment and an organized sector, good conditions to transport patients, use of routines and protocols, identification and organization of the beds.

Organizational climate and teamwork at the Family Health Strategy / Clima organizacional y trabajo en equipo en la Estrategia Salud Familiar / Clima organizacional e trabalho em equipe na estratégia saúde da família

ABSTRACT Objective: to measure the organizational climate in the work of professionals from Family Health Strategy (FHS) teams. Method: a cross-sectional study carried out with 458 professionals belonging to 72 FHS teams in a municipality in Southern Brazil. Data collection occurred between March and July of 2016 with self-application of the Team Climate Inventory (TCI). Data were analyzed by means of a non-parametric ANOVA. Results: "Team Participation" was the best-rated domain (8.11), while "Task orientation" was the worst (7.51). Nurses obtained the highest mean in TCI (8.05), and dentists, the lowest (7.45). Conclusion: TCI is an appropriate and innovative tool for assessing the teamwork climate at the FHS. Identifying fragilities such as "task orientation" and relationships among professional categories of the team supports the planning of actions for organizational climate improvements and teamwork at the FHS.

RESUMEN Objetivo: medir el clima organizacional en el trabajo de profesionales de los equipos de la Estrategia Salud Familiar (ESF). Método: estudio transversal, realizado con 458 profesionales pertenecientes a 72 equipos de la ESF en un municipio del sur de Brasil. Los datos fueron recolectados entre marzo y julio de 2016, con el autoaplicación de la Escala de Clima en el Equipo (ECE) y analizados por medio de una ANOVA no paramétrica. Resultados: "La participación en el Equipo" fue el dominio mejor evaluado (8,11); "la orientación para tareas" fue el peor (7,51). Los enfermeros se atribuyeron la mayor media en la ECE (8,05) y los odontólogos, la menor (7,45). Conclusión: la ECE constituye una herramienta adecuada e innovadora para evaluar el clima del trabajo en equipo en la ESF. La identificación de fragilidades como "la orientación para tareas" y, en las relaciones entre las categorías profesionales del equipo, sostiene la planificación de acciones para mejoras del clima organizacional y trabajo en equipo en la ESF.

RESUMO Objetivo: medir o clima organizacional no trabalho de profissionais das equipes da Estratégia Saúde da Família (ESF). Método: estudo transversal, realizado com 458 profissionais pertencentes a 72 equipes da ESF em um município do Sul do Brasil. Os dados foram coletados entre março e julho de 2016, com autoaplicação da Escala de Clima na Equipe (ECE) e analisados por meio de uma ANOVA não paramétrica. Resultados: "Participação na Equipe" foi o domínio melhor avaliado (8,11), enquanto "Orientação para tarefas", o pior (7,51). Enfermeiros obtiveram a maior média na ECE (8,05), e odontólogos, a menor (7,45). Conclusão: a ECE constitui uma ferramenta adequada e inovadora para avaliar o clima do trabalho em equipe na ESF. A identificação de fragilidades, como "orientação para tarefas" e nas relações entre categorias profissionais da equipe sustenta o planejamento de ações para melhorias do clima organizacional e trabalho em equipe na ESF.

Safety of the patient in an emergency situation: perceptions of the nursing team / Seguridad del paciente en situación de emergencia: percepciones del equipo de enfermería / Segurança do paciente em situação de emergência: percepções da equipe de enfermagem

ABSTRACT Objective: To know the perception of nursing professionals about the essential aspects to provide safe care to polytraumatized patients in emergency services. Method: Descriptive and mixed study, performed with a focus group and projective techniques. The sample was made of seven nursing professionals. Data analysis took place through the Interface de R pour Analyses Multidimensionnelles de Textes et de Questionneires and SPSS 22.0 softwares. Results: Based on the analysis of participants' speeches, three content partitions emerged in the Descending Hierarchical Classification. 1) Structure: need for changes; 2) The process: safe actions by the nursing team; and 3) Care free from damage as the sought result. Conclusion: Patient safety in emergency situations must rely on a proper environment and an organized sector, good conditions to transport patients, use of routines and protocols, identification and organization of the beds.

RESUMEN Objetivo: Conocer la percepción de los profesionales de enfermería en cuanto a los aspectos esenciales para la prestación de un cuidado seguro al paciente politraumatizado en el servicio de emergencia. Método: Estudio descriptivo y mixto, realizado por medio de un grupo focal y técnicas proyectivas. La muestra fue compuesta por siete profesionales de enfermería. El análisis de los datos ocurrió por medio de los softwares de R pour Analyses Multidimensionnelles de Textes et de Questionneires y el SPSS 22.0. Resultados: Con base en el análisis de las hablas de los participantes, tres particiones de contenido emergieron en la Clasificación Jerárquica Descendente: 1) Estructura: necesidad de cambios; 2) El proceso: seguridad en las acciones del equipo de enfermería; y 3) La asistencia libre de daños como resultado deseado. Conclusión: La seguridad del paciente en situación de emergencia debe ser pautada en la adecuación del ambiente y organización del sector, las condiciones de transporte del paciente, el uso de rutinas y protocolos, además de la identificación y organización del lecho.

RESUMO Objetivo: Conhecer a percepção dos profissionais de enfermagem quanto aos aspectos essenciais para a prestação de um cuidado seguro ao paciente politraumatizado no serviço de emergência. Método: Estudo descritivo e misto, realizado por meio de grupo focal e técnicas projetivas. A amostra foi composta por sete profissionais de enfermagem. A análise dos dados ocorreu por meio dos softwares Interface de R pour Analyses Multidimensionnelles de Textes et de Questionneires e SPSS 22.0. Resultados: Com base na análise das falas dos participantes, três partições de conteúdo emergiram na Classificação Hierárquica Descendente: 1) Estrutura: necessidade de mudanças; 2) O processo: segurança nas ações da equipe de enfermagem; e 3) A assistência livre de danos como resultado almejado. Conclusão: A segurança do paciente em situação de emergência deve ser pautada na adequação do ambiente e organização do setor, condições de transporte do paciente, uso de rotinas e protocolos, identificação e organização do leito.