Organizational identification and burnout syndrome in healthcare workers: The mediating effect of organizational justice.

BACKGROUND: Healthcare workers typically perform their work under adverse conditions, increasing their susceptibility to developing burnout syndrome (BO). The paucity of research on the relationship between organizational identification (OI) and perceptions of organizational justice has created the need to address this topic more deeply. OBJECTIVE: This study aimed to assess the relationship between OI and BO, identifying whether perceptions of organizational justice act as mediating variables. METHODS: In total, 402 healthcare workers (physicians, professionals, and nursing assistants) completed Colquitt's (2001) Organizational Justice Scale, Mael and Ashforth's (1992) Organizational Identification Scale, and Maslach's (1986) Burnout Inventory. Two competing structural equation models were evaluated. RESULTS: Our partial mediation model showed that the direct relationship between OI and BO was not significant (ß= -0.16; p = 0.07). Therefore, a total mediation model was selected, showing that the indirect effects of OI on BO through perceptions of distributive justice (ß= -0.16; p = 0.00) and interpersonal justice (ß= -0.11; p = 0.02) were significant. CONCLUSION: Adjusting the processes of health institutions considering a vision of organizational justice and increasing the worker's sense of belonging to his or her organization and his or her work team would, in turn, result in a lower probability of experiencing burnout syndrome.

Factores de riesgo psicosocial y burnout en población económicamente activa de Lima, Perú / Psychosocial risk factors and burnout in economically active population of lima, Peru

El estudio de los factores de riesgo psicosocial recobra mayor relevancia ante las dinámicas impuestas por las economías globalizadas que generan entornos competitivos, aumentando las exigencias físicas, psicológicas y sociales de los trabajadores, quienes manifiestan diversas respuestas como el estrés laboral crónico también conocido como burnout o Síndrome de Quemarse por el Trabajo (SQT). El presente estudio tuvo como objetivo determinar la prevalencia del burnout y su relación con la presencia de factores de riesgo psicosocial laborales, percibidos como negativos en trabajadores de la Población Económicamente Activa (PEA) de Lima, Perú. Se encuestaron 339 trabajadores con la aplicación del Inventory General Survey (MBI-GS)¹, instrumento en su nueva versión, y la escala de Factores Psicosociales en el Trabajo², encontrándose prevalencia de burnout muy alto en la dimensión desgaste emocional o agotamiento (6,22%), asociado con 4 diferentes factores de riesgo psicosocial. El mayor factor de riesgo lo representan las exigencias laborales (p<0,004) y (OR= 6,979) con la dimensión cinismo de burnout; lo anterior deja de manifiesto que ante las exigencias laborales, los trabajadores expresan actitudes cínicas como mecanismo de defensa, por lo que se concluye que la prevalencia del burnout se relaciona significativamente con los factores de riesgo psicosocial, de ahí que las organizaciones deben prestar especial atención en estos factores.

The study of psychosocial risk factors regains more relevance to the dynamics imposed by globalized economies that generate competitive environments, increasing the physical, psychological and social needs of workers who manifest different answers as chronic job stress also known as Burnout or Syndrome of burning for Work (SQT). This study aimed to determine the prevalence of burnout and its relationship with the presence of occupational psychosocial risk factors, perceived as negative in workers of the Economically Active Population (EAP) in Lima, Peru. 339 workers were surveyed with the implementation of Inventory General Survey (MBI-GS)¹, instrument in its new version, and the scale of Psychosocial Factors in Work², finding high prevalence of burnout in the dimension emotional exhaustion (6,22% ), associated with 4 different psychosocial risk factors, the biggest risk factor is represented by work demands (p <0,004) and (OR = 6,979) with the cynicism of burnout dimension, the previous makes it clear that with work demands, workers expressed cynicism as a defense mechanism, so it is concluded that the prevalence of burnout was significantly related to psychosocial risk factors, hence that organizations should pay special attention to these factors.