Analysis of quantitative metrics for assessing resilience of human-centered CPPS workstations.

Manufacturing companies' preparedness level against external and internal disruptions is complex to assess due to a lack of widely recognized or standardized models. Resilience as the measure to characterize preparedness against disruptions is a concept with various numerical approaches, but still lacking in the industry standard. Therefore, the main contribution of the research is the comparison of existing resilience metrics and the selection of the practically usable quantitative metric that allows manufacturers to start assessing the resilience in digitally supported human-centered workstations more easily. An additional contribution is the detection and highlighting of disruptions that potentially influence manufacturing workstations the most. Using five weighted comparison criteria, the resilience metrics were pairwise compared based on multi-criteria decision-making Analytic Hierarchy Process analysis on a linear scale. The general probabilistic resilience assessment method Penalty of Change that received the highest score considers the probability of disruptions and related cost of potential changes as inputs for resilience calculation. Additionally, manufacturing-related disruptions were extracted from the literature and categorized for a better overview. The Frequency Effect Sizes of the extracted disruptions were calculated to point out the most influencing disruptions. Overall, resilience quantification in manufacturing requires further research to improve its accuracy while maintaining practical usability.

Development and evaluation of design guidelines for cognitive ergonomics in human-robot collaborative assembly systems.

Industry 4.0 is the concept used to summarize the ongoing fourth industrial revolution, which is profoundly changing the manufacturing systems and business models all over the world. Collaborative robotics is one of the most promising technologies of Industry 4.0. Human-robot interaction and human-robot collaboration will be crucial for enhancing the operator's work conditions and production performance. In this regard, this enabling technology opens new possibilities but also new challenges. There is no doubt that safety is of primary importance when humans and robots interact in industrial settings. Nevertheless, human factors and cognitive ergonomics (i.e. cognitive workload, usability, trust, acceptance, stress, frustration, perceived enjoyment) are crucial, even if they are often underestimated or ignored. Therefore, this work refers to cognitive ergonomics in the design of human-robot collaborative assembly systems. A set of design guidelines has been developed according to the analysis of the scientific literature. Their effectiveness has been evaluated through multiple experiments based on a laboratory case study where different participants interacted with a low-payload collaborative robotic system for the joint assembly of a manufacturing product. The main assumption to be tested is that it is possible to improve the operator's experience and efficiency by manipulating the system features and interaction patterns according to the proposed design guidelines. Results confirmed that participants improved their cognitive response to human-robot interaction as well as the assembly performance with the enhancement of workstation features and interaction conditions by implementing an increasing number of guidelines.

Axiomatic Design of a Framework for the Comprehensive Optimization of Patient Flows in Hospitals

Lean Management and Six Sigma are nowadays applied not only to the manufacturing industry but also to service industry and public administration. The manifold variables affecting the Health Care system minimize the effect of a narrow Lean intervention. Therefore, this paper aims to discuss a comprehensive, system-based approach to achieve a factual holistic optimization of patient flows. This paper debates the efficacy of Lean principles applied to the optimization of patient flows and related activities, structures, and resources, developing a theoretical framework based on the principles of the Axiomatic Design. The demand for patient-oriented and efficient health services leads to use these methodologies to improve hospital processes. In the framework, patients with similar characteristics are clustered in families to achieve homogeneous flows through the value stream. An optimization checklist is outlined as the result of the mapping between Functional Requirements and Design Parameters, with the right sequence of the steps to optimize the patient flow according to the principles of Axiomatic Design. The Axiomatic Design-based top-down implementation of Health Care evidence, according to Lean principles, results in a holistic optimization of hospital patient flows, by reducing the complexity of the system.

Axiomatic Design of a Framework for the Comprehensive Optimization of Patient Flows in Hospitals.

Lean Management and Six Sigma are nowadays applied not only to the manufacturing industry but also to service industry and public administration. The manifold variables affecting the Health Care system minimize the effect of a narrow Lean intervention. Therefore, this paper aims to discuss a comprehensive, system-based approach to achieve a factual holistic optimization of patient flows. This paper debates the efficacy of Lean principles applied to the optimization of patient flows and related activities, structures, and resources, developing a theoretical framework based on the principles of the Axiomatic Design. The demand for patient-oriented and efficient health services leads to use these methodologies to improve hospital processes. In the framework, patients with similar characteristics are clustered in families to achieve homogeneous flows through the value stream. An optimization checklist is outlined as the result of the mapping between Functional Requirements and Design Parameters, with the right sequence of the steps to optimize the patient flow according to the principles of Axiomatic Design. The Axiomatic Design-based top-down implementation of Health Care evidence, according to Lean principles, results in a holistic optimization of hospital patient flows, by reducing the complexity of the system.