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1.
Afr Health Sci ; 20(2): 936-947, 2020 Jun.
Artigo em Inglês | MEDLINE | ID: mdl-33163062

RESUMO

Background: South Africa is moving towards National Health Insurance (NHI), which aims to provide access to universal health coverage for all South Africans. The NHI will only accredit and contract eligible health facilities that meet nationally approved quality standards in the public and private sector. Detailed tools for measuring compliance with the National Core Standards (NCS) and Batho Pele principles have been developed and implemented in the public sector. To date and since its implementation in the public sector, very little is known about the national audit tool and the method used to evaluate quality and patient safety standards in private hospitals in eThekwini district. Objective: The aim of the study was to develop an audit tool for relicensing inspection of private hospitals in eThekwini district based on the clinical domains of the NCS and Batho Pele principles. Methodology: An exploratory sequential mixed method research design was used with a qualitative first phase involving 24 nurse managers through purposive sampling. This was followed by a quantitative phase in which a structured questionnaire was administered to 270 nurses who were randomly sampled for the study from 4 hospitals. Results: The results revealed that the NCS and the Batho Pele principles are not fully implemented or evaluated in the selected hospitals in eThekwini district. Conclusion: These findings were significant and denoted the need for a standardised clinical audit tool for private hospitals in eThekwini district.

2.
Int J Health Care Qual Assur ; 31(6): 502-519, 2018 Jul 09.
Artigo em Inglês | MEDLINE | ID: mdl-29954274

RESUMO

Purpose The purpose of this paper is to assess nursing staff perceptions regarding the clinical audit tool used for relicensing inspections within private hospitals in eThekwini district. Design/methodology/approach An exploratory sequential mixed method research design was used with a qualitative first phase involving a total population of 40 nurse managers through purposive sampling. Nurse managers ( n=24) were interviewed. This was followed by a quantitative phase in which a structured questionnaire was administered to nurses ( n=270) who were randomly sampled for the study from ( n=4) hospitals. Documentation review, a third phase was used to corroborate the findings of the first two phases of the study. Findings The results of the study showed that the participants perceptions of the selected private hospitals in eThekwini district is that they have not fully implemented the approach to practice standards and healthcare audits in relation to three clinical domains of the National Core Standards and the Batho Pele principles. These findings were significant and denoted the need for a standardised clinical audit tool for private hospitals in eThekwini district. Research limitations/implications This study was confined to an independent group of hospitals and the findings may not be suitable for generalising across all private hospitals in eThekwini district. Originality/value These findings led to the development of a clinical audit tool with measurements representing elements of care that are critical to the provision of safe, quality health care services.


Assuntos
Atitude do Pessoal de Saúde , Auditoria Clínica/organização & administração , Hospitais Privados/organização & administração , Licenciamento Hospitalar/organização & administração , Recursos Humanos de Enfermagem no Hospital/psicologia , Adulto , Idoso , Auditoria Clínica/normas , Feminino , Hospitais Privados/normas , Humanos , Licenciamento Hospitalar/normas , Masculino , Pessoa de Meia-Idade , Cuidados de Enfermagem/normas , Direitos do Paciente/normas , Garantia da Qualidade dos Cuidados de Saúde/normas , Reprodutibilidade dos Testes , África do Sul
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