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Rev. cient. (Guatem.) ; 28(1)20181107.
Artigo em Espanhol | LILACS-Express | LILACS | ID: biblio-963798

RESUMO

El Síndrome Burnout se caracteriza por agotamiento emocional, despersonalización y baja realización personal, que suele producirse en entornos de estrés laboral continuo, afectando gradualmente a trabajadores cuya labor les exige implicación emocional con personas. La calidad de vida profesional es la calidad que uno siente con relación a su trabajo. Este trabajo, transversal analítico, tuvo como objetivo determinar la frecuencia del Síndrome Burnout y de deficiencias en la calidad de vida laboral del personal de enfermería de los servicios de hospitalización de Medicina Interna del Hospital Roosevelt. Asimismo, se determinó qué relación presentaban las subescalas del inventario Maslach de Síndrome de Burnout y las subescalas de calidad de vida profesional del instrumento ProQOL. Se incluyó a 55 trabajadores de enfermería de los servicios de Medicina Interna del Hospital Roosevelt, durante 2016. Se observó una frecuencia de Síndrome de Burnout de 3.6 %, agotamiento emocional alto de 20 %, despersonalización de 24.5 % y baja satisfacción laboral de 30 %. No se encontró ningún caso de calidad de vida laboral deficiente. Se observó asociación significativa entre satisfacción laboral y realización personal (Tau = .36; p = .014), burnout con realización personal (Tau = -.31; p = .040) y estrés traumático con despersonalización (Tau = .36; p = .014). Se concluyó que algunos dominios de la escala de calidad de vida laboral poseen alguna relación de débil a moderada con los dominios de la escala de Burnout


Burnout Syndrome is characterized by emotional exhaustion, depersonalization and low personal fulfillment, which usually occurs in environments of continuous work stress, gradually affecting workers whose work requires emotional involvement with people. The quality of professional life is the quality one feels in relation to their work. This work, cross-sectional analysis, aimed to determine the frequency of Burnout Syndrome and deficiencies in the quality of working life of the nursing staff of the Internal Medicine hospitalization services of the Roosevelt Hospital. Likewise, it was determined what relation the subscales of the Maslach inventory of Burnout Syndrome and the subscales of quality of professional life of the ProQOL instrument presented. Fifty-five nursing workers from the Internal Medicine departments of Roosevelt Hospital were included during 2016. A frequency of Burnout Syndrome of 3.6%, high emotional exhaustion of 20%, depersonalization of 24.5% and low job satisfaction of 30% was observed. No case of poor quality of working life was found. There was a significant association between job satisfaction and personal fulfillment (Tau = .36; p = .014), burnout with personal fulfillment (Tau = -.31; p = .040) and traumatic stress with depersonalization (Tau = .36; p = .014). It was concluded that some domains of the quality of work life scale have some weak to moderate relationship with the domains of the Burnout scale

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