Measuring patient experience of diagnostic care and acceptability of testing.
Diagnosis (Berl)
; 8(3): 317-321, 2021 08 26.
Article
in En
| MEDLINE
| ID: mdl-33544479
ABSTRACT
A positive patient experience has been long recognised as a key feature of a high-quality health service, however, often assessment of patient experience excludes diagnostic care. Experience of diagnostic services and the acceptability of diagnostic tests are often conflated, with lack of clarity about when and how either should be measured. These problems contrast with the growth in the development and marketing of new tests and investigation strategies. Building on the appraisal of current practice, we propose that the experience of diagnostic services and the acceptability of tests should be assessed separately, and describe distinct components of each. Such evaluations will enhance the delivery of patient-centred care, and facilitate patient choice.
Key words
Full text:
1
Collection:
01-internacional
Database:
MEDLINE
Main subject:
Patient-Centered Care
/
Diagnostic Tests, Routine
Type of study:
Diagnostic_studies
Limits:
Humans
Language:
En
Journal:
Diagnosis (Berl)
Year:
2021
Document type:
Article
Affiliation country: