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Simulation of the Impact on the Workload of the Enlargement of the Clinical Staff of a Specialistic Reference Center.
Giordano, Noemi; Rosati, Samanta; Valeri, Federica; Borchiellini, Alessandra; Balestra, Gabriella.
Affiliation
  • Giordano N; Department of Electronics and Telecommunications, Politecnico di Torino, Italy.
  • Rosati S; Department of Electronics and Telecommunications, Politecnico di Torino, Italy.
  • Valeri F; Oncologic Department, Città della Salute e della Scienza di Torino, Torino, Italy.
  • Borchiellini A; Oncologic Department, Città della Salute e della Scienza di Torino, Torino, Italy.
  • Balestra G; Department of Electronics and Telecommunications, Politecnico di Torino, Italy.
Stud Health Technol Inform ; 281: 605-609, 2021 May 27.
Article in En | MEDLINE | ID: mdl-34042647
ABSTRACT
Quality of care and patient satisfaction are important aspects of high standard care. If clinical staff is subject to an elevated workload there is a possible decrease of both. This justifies the development of tools to quantify the workload and to find organizational changes that will normalize it. We have previously developed a simulation system to quantify the workload of the staff working in a regional reference center for the treatment of bleeding and hemorrhagic disorders. The goal of this new work is to simulate, through an agent-based model, the impact of adding a physician to the staff. Ten sets of initial parameters were defined to simulate ten typical weeks. Results show that the introduction of the new physician together with a second ambulatory room can reduce the workload of all the staff to the expected 8-hour. In this situation, in which the staff workload does not exceed the daily capacity, we may suppose that an increase in the quality of care and patient satisfaction will be possible.
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Full text: 1 Collection: 01-internacional Database: MEDLINE Main subject: Physicians / Workload Limits: Humans Language: En Journal: Stud Health Technol Inform Journal subject: INFORMATICA MEDICA / PESQUISA EM SERVICOS DE SAUDE Year: 2021 Document type: Article Affiliation country:

Full text: 1 Collection: 01-internacional Database: MEDLINE Main subject: Physicians / Workload Limits: Humans Language: En Journal: Stud Health Technol Inform Journal subject: INFORMATICA MEDICA / PESQUISA EM SERVICOS DE SAUDE Year: 2021 Document type: Article Affiliation country: