Nurses' Communication of Safety Events to Nursing Home Residents and Families.
J Gerontol Nurs
; 44(2): 25-32, 2018 Feb 01.
Article
in En
| MEDLINE
| ID: mdl-28990635
ABSTRACT
Although communication is an essential part of the nursing process, nurses have little to no formal education in how to best communicate patient safety event (PSE) information to nursing home (NH) residents and their family members. The current mixed-methods study tested an intervention aimed at educating nurses on how to communicate a PSE to residents/family members using a structured communication tool. Nurse participants improved their knowledge of PSE communication, especially about the cause of the event, what they would say to the resident/family member, and future prevention of the PSE. Through qualitative subgroup analysis, an increased number of empathic statements were noted post-intervention. The tool tested in this study provides structure to an important care process that is necessary for improving the culture of safety in NH settings. [Journal of Gerontological Nursing, 44(2), 25-32.].
Full text:
1
Collection:
01-internacional
Database:
MEDLINE
Main subject:
Communication
/
Patient Safety
/
Geriatric Nursing
/
Nursing Homes
Type of study:
Qualitative_research
Limits:
Humans
Language:
En
Journal:
J Gerontol Nurs
Year:
2018
Document type:
Article