Identifying avoidable switchboard delays in England's NHS hospitals: phase one of the national SWITCH project.

Ghelani, R; Maclean, E; Adra, M; Anderson, S; Arora, A; Aylward, C; Bindra, H; Carter, C; Denning, M; Dib, N; Egan, S; Ganis, L; Illing, H; Kerwat, D R; Knight, M; Maden, S; Murphy, M; Myers, S; Mootein, G; Penicott, H; Rooney, M C; Seehra, H; Shams, F; Yauwan, D; Yogarajah, R; Zhu, H

Ghelani, R; Maclean, E; Adra, M; Anderson, S; Arora, A; Aylward, C; Bindra, H; Carter, C; Denning, M; Dib, N; Egan, S; Ganis, L; Illing, H; Kerwat, D R; Knight, M; Maden, S; Murphy, M; Myers, S; Mootein, G; Penicott, H; Rooney, M C; Seehra, H; Shams, F; Yauwan, D; Yogarajah, R; Zhu, H.

Affiliation

Ghelani R; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Maclean E; William Harvey Research Institute, Queen Mary University of London, Mile End Road, Bethnal Green, London, E1 4NS.
Adra M; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Anderson S; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Arora A; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Aylward C; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Bindra H; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Carter C; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Denning M; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Dib N; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Egan S; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Ganis L; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Illing H; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Kerwat DR; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Knight M; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Maden S; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Murphy M; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Myers S; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Mootein G; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Penicott H; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Rooney MC; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Seehra H; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Shams F; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Yauwan D; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Yogarajah R; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.
Zhu H; The Royal London Hospital (Barts Health NHS trust), Whitechapel Rd, Whitechapel, London E1 1FR.

Acute Med ; 18(4): 210-215, 2019.

Article in En | MEDLINE | ID: mdl-31912051

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Collection: 01-internacional Database: MEDLINE Main subject: State Medicine / Communication / Quality Improvement / Hospitals Limits: Humans Country/Region as subject: Europa Language: En Journal: Acute Med Year: 2019 Document type: Article Country of publication: Reino Unido

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