Assessing Patient Satisfaction with Kidney Stone Information Advice During Admission for Acute Renal Colic.

ABSTRACT

Aims This study focuses on the assessment of patient reported outcome measures (PROMs) following an educational intervention by urological service providers. In the modern era, social media and search engines are used as educational tools for both patients and healthcare providers alike. The aim of the study was to assess patient satisfaction with kidney stone information, through the viewing of a novel kidney stone educational video. Methods A prospective quality improvement study was conducted amongst patients admitted to our urology service with kidney stones undergoing emergency ureteroscopy using a patient satisfaction questionnaire. Results Patients reported increased satisfaction with overall information provided about kidney stone prevention after viewing the kidney stone educational video (4.8 vs 4 p=0.01). They also reported increased satisfaction with information provided about diet and lifestyle modification (4.5 vs3 p=0.02) (4.6 vs 3 p=0.02), information and demonstration on stent removal 4.8 vs 3.17 p=0.029), information on stent pain (4.7 vs 2.6 P=0.016) and availability of educational information and resources after viewing the video (4.8 vs 2.83 p=0.017). There were 17 patients in total included for statistical analysis. Conclusion Patient satisfaction with traditional patient education regarding kidney stones can be further strengthened through the use of a concise, informative, and readily accessible patient education video during and after point of care.