[Development and validation of a questionnaire measuring hospital consumer satisfaction ].

Mosconi, P; Groth, N; Apolone, G; Niero, M; Oprandi, N; Belloli, A; Mannino, S

[Development and validation of a questionnaire measuring hospital consumer satisfaction ]. / Sviluppo e validazione di un questionario di rilevazione della soddisfazione dell'utenza ospedaliera.

Mosconi, P; Groth, N; Apolone, G; Niero, M; Oprandi, N; Belloli, A; Mannino, S.

Affiliation

Mosconi P; Ist. di Igiene, Università di Siena, Siena. mosconi@marionegri.it

Ann Ig ; 15(4): 341-62, 2003.

Article in It | MEDLINE | ID: mdl-14552201

Subject(s)

Hospitals; Patient Satisfaction; Surveys and Questionnaires; Adult; Aged; Female; Focus Groups; Hospital-Patient Relations; Hospitalization/statistics & numerical data; Humans; Italy; Male; Middle Aged; Pilot Projects; Reproducibility of Results

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Collection: 01-internacional Database: MEDLINE Main subject: Surveys and Questionnaires / Patient Satisfaction / Hospitals Type of study: Qualitative_research Limits: Adult / Aged / Female / Humans / Male / Middle aged Country/Region as subject: Europa Language: It Journal: Ann Ig Journal subject: MICROBIOLOGIA / SAUDE PUBLICA Year: 2003 Document type: Article

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