Demographic Variables and Its Effect on Emotional Intelligence: A Study on Indian Service Sector Employees.
Ann Neurosci
; 23(1): 18-24, 2016 Mar.
Article
in En
| MEDLINE
| ID: mdl-27536018
ABSTRACT
In past few decades, emotional intelligence (EI) has gained much popularity worldwide. Intelligence quotient alone is not enough in today's age for achieving success and hence for developing a person's ability, the fields of psychology and neurosciences have highlighted the importance of EI, which is a person's response toward feelings and emotions. In this study, relationship of various demographic variables with EI, as measured by Trait Emotional Intelligence Questionnaire-Short Form, has been highlighted. The study has been conducted on a sample of 424 employees belonging to the Indian service sector. The results showed that demographic variables have an impact over EI. Organizations can take a cue from the study and adhere to diversity management practices to ensure financial gains and growth.
Full text:
1
Collection:
01-internacional
Database:
MEDLINE
Language:
En
Journal:
Ann Neurosci
Year:
2016
Document type:
Article
Affiliation country:
India