Supporting the Quadruple Aim Using Simulation and Human Factors During COVID-19 Care.
Am J Med Qual
; 36(2): 73-83, 2021.
Article
in En
| MEDLINE
| ID: mdl-33830094
ABSTRACT
The health care sector has made radical changes to hospital operations and care delivery in response to the coronavirus disease (COVID-19) pandemic. This article examines pragmatic applications of simulation and human factors to support the Quadruple Aim of health system performance during the COVID-19 era. First, patient safety is enhanced through development and testing of new technologies, equipment, and protocols using laboratory-based and in situ simulation. Second, population health is strengthened through virtual platforms that deliver telehealth and remote simulation that ensure readiness for personnel to deploy to new clinical units. Third, prevention of lost revenue occurs through usability testing of equipment and computer-based simulations to predict system performance and resilience. Finally, simulation supports health worker wellness and satisfaction by identifying optimal work conditions that maximize productivity while protecting staff through preparedness training. Leveraging simulation and human factors will support a resilient and sustainable response to the pandemic in a transformed health care landscape.
Full text:
1
Collection:
01-internacional
Database:
MEDLINE
Main subject:
Delivery of Health Care
/
Simulation Training
/
COVID-19
/
Hospital Administration
Type of study:
Guideline
/
Prognostic_studies
Aspects:
Determinantes_sociais_saude
Limits:
Humans
Language:
En
Journal:
Am J Med Qual
Journal subject:
SERVICOS DE SAUDE
Year:
2021
Document type:
Article