A survey on providing customer and public administration based services using AI: chatbot. | Multimed Tools Appl;81(16): 22215-22246, 2022. | MEDLINE

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A survey on providing customer and public administration based services using AI: chatbot.

Nirala, Krishna Kumar; Singh, Nikhil Kumar; Purani, Vinay Shivshanker.

Affiliation

Nirala KK; Gujarat Technological University, Ahmedabad, Gujarat India.
Singh NK; Government Engineering College, Gandhinagar, Gujarat India.
Purani VS; Government Engineering College, Valsad, Gujarat India.

Multimed Tools Appl ; 81(16): 22215-22246, 2022.

Article in En | MEDLINE | ID: mdl-35002470

Key words

Artificial Intelligence (AI); Chatbot; Deep learning; Natural Language Processing (NLP); Natural Language Understanding (NLU); Neural network; Public administration

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Full text: 1 Collection: 01-internacional Database: MEDLINE Language: En Journal: Multimed Tools Appl Year: 2022 Document type: Article Country of publication: United States

Search on Google

Full text: 1 Collection: 01-internacional Database: MEDLINE Language: En Journal: Multimed Tools Appl Year: 2022 Document type: Article Country of publication: United States