Some factors influencing on the quality of outpatient examination services and private polyclinics at commune level, Thai Binh province

ABSTRACT

On the view point of service providers, a study about the quality of services of private polyclinic consultation rooms in Thai Binh provinces, 3 main influencing factors were revealed: the administrative management (lacking of surveillance over private health service system); the quality of health professional staff (professionals' ability and skill, facilities and equipments, medicaments and materials); the geographic factors (remote communal stations far from district health center have lower quality than the near ones