The economics of quality--a practical approach.
Int J Health Care Qual Assur Inc Leadersh Health Serv
; 13(4-5): 200-7, 2000.
Article
en En
| MEDLINE
| ID: mdl-11486674
ABSTRACT
How much time and money should we devote to quality activities? Will the results be worth the resources which we invest? How can we calculate the return on our quality investments? These questions are raised by managers, clinicians and policy-makers, but they are rarely answered, which may explain the loss of credibility of some quality activities. This paper gives examples of the cost of poor quality, describes and illustrates a simple method for quality costing, and discusses the economics of quality. It considers why there is little research and teaching about the subject, and proposes how managers and clinicians can take a more economically-informed approach to quality in public healthcare.
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Colección:
01-internacional
Base de datos:
MEDLINE
Asunto principal:
Garantía de la Calidad de Atención de Salud
/
Costos de Hospital
/
Hospitales Públicos
Tipo de estudio:
Health_economic_evaluation
/
Prognostic_studies
Límite:
Humans
País/Región como asunto:
Europa
Idioma:
En
Revista:
Int J Health Care Qual Assur Inc Leadersh Health Serv
Asunto de la revista:
PESQUISA EM SERVICOS DE SAUDE
Año:
2000
Tipo del documento:
Article
País de afiliación:
Suecia