[Quality management at the University Hospital and Orthopedic Hospital of French-speaking Switzerland: coherence in diversity]. / La démarche qualité au CHUV et à l'Hôpital Orthopédique de la Suisse romande: la cohérence dans la diversité.

ABSTRACT

All hospitals in Switzerland will have to set up and run a quality management system, according to legal and contract requirements. However, their context and characteristics are quite different, and will have an impact on the type of system they will select and implement. The University Hospital in Lausanne and the Hôpital Orthopédique de la Suisse Romande are neighbour hospitals, which run an orthopaedic ward on both locations. Despite their different sizes, they need a common philosophy and collaboration to set up and run their quality management system. The different stages, strengths and difficulties of both projects are described and compared. The illustrate how coherent the two projects can be despite their initial diversity.