Improving patient identification in an ophthalmology clinic using name alerts.
Can J Ophthalmol
; 52(6): 564-569, 2017 Dec.
Article
en En
| MEDLINE
| ID: mdl-29217024
ABSTRACT
OBJECTIVE:
To develop a standardized process for reviewing daily patient lists and identifying potential risks of misidentification. Our goal was to develop a proactive approach to identify and eliminate risks of patient misidentification.METHODS:
Assessment of current patient identification practices took place over a period of 4 weeks. Using a process map, a patient survey was developed to determine the encounter points when patient identification was confirmed. This information was used to develop a standardized protocol for review of daily appointment lists.RESULTS:
Review of daily appointment lists was completed to identify potential similar/same name risks. A standardized manual process of chart review, flagging, and tracking was developed.CONCLUSIONS:
The name alert process resulted in a simple manual process for identifying which patients have a higher name risk and allowed care providers to take preventative action to decrease potential risk of incorrect diagnostic testing, procedure, or medication administration.
Texto completo:
1
Colección:
01-internacional
Base de datos:
MEDLINE
Asunto principal:
Oftalmología
/
Sistemas de Identificación de Pacientes
/
Errores Médicos
/
Sistemas de Entrada de Órdenes Médicas
/
Seguridad del Paciente
/
Instituciones de Atención Ambulatoria
/
Nombres
Tipo de estudio:
Diagnostic_studies
/
Guideline
Límite:
Humans
Idioma:
En
Revista:
Can J Ophthalmol
Año:
2017
Tipo del documento:
Article
País de afiliación:
Canadá