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Perceived inability to help is associated with client-related burnout and negative work outcomes among community mental health workers.
von Hippel, Courtney; Brener, Loren; Rose, Grenville; von Hippel, William.
Afiliación
  • von Hippel C; School of Psychology, University of Queensland, Brisbane, QLD, Australia.
  • Brener L; Centre for Social Research in Health, The University of New South Wales, Sydney, Australia.
  • Rose G; Centre for Social Research in Health, The University of New South Wales, Sydney, Australia.
  • von Hippel W; School of Psychology, University of Queensland, Brisbane, QLD, Australia.
Health Soc Care Community ; 27(6): 1507-1514, 2019 11.
Article en En | MEDLINE | ID: mdl-31368620
Community mental health is a vital service, but it faces ongoing challenges from its high staff-turnover rates. The current study provides a preliminary test of a novel explanation for employee disengagement in community mental health. It is proposed that providing assistance to clients, while simultaneously feeling that only limited progress is being made, is associated with client-related burnout among community mental health providers, leading to negative work outcomes. Employees (N = 349) from three non-governmental community mental health organisations in Australia completed a survey assessing their perceptions of client improvement from treatment, client-related burnout and a range of organisational outcomes. Analyses revealed that perceptions that clients are not improving was associated with burnout, which in turn is related to lower job satisfaction, decreased job engagement, poorer workplace well-being, and increased turnover intentions. These findings suggest that interventions that highlight positive changes among clients could reinforce the important service provided by community mental health employees and may minimise burnout and negative work outcomes.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Agotamiento Profesional / Salud Mental / Carga de Trabajo / Servicios Comunitarios de Salud Mental / Empleo / Servicios de Salud Mental Tipo de estudio: Prognostic_studies / Qualitative_research / Risk_factors_studies Aspecto: Determinantes_sociais_saude Límite: Adult / Female / Humans / Male / Middle aged País/Región como asunto: Oceania Idioma: En Revista: Health Soc Care Community Asunto de la revista: CIENCIAS SOCIAIS / MEDICINA SOCIAL / SERVICOS DE SAUDE Año: 2019 Tipo del documento: Article País de afiliación: Australia Pais de publicación: Reino Unido

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Agotamiento Profesional / Salud Mental / Carga de Trabajo / Servicios Comunitarios de Salud Mental / Empleo / Servicios de Salud Mental Tipo de estudio: Prognostic_studies / Qualitative_research / Risk_factors_studies Aspecto: Determinantes_sociais_saude Límite: Adult / Female / Humans / Male / Middle aged País/Región como asunto: Oceania Idioma: En Revista: Health Soc Care Community Asunto de la revista: CIENCIAS SOCIAIS / MEDICINA SOCIAL / SERVICOS DE SAUDE Año: 2019 Tipo del documento: Article País de afiliación: Australia Pais de publicación: Reino Unido