Learning from complaints in healthcare: a realist review of academic literature, policy evidence and front-line insights.

van Dael, Jackie; Reader, Tom W; Gillespie, Alex; Neves, Ana Luisa; Darzi, Ara; Mayer, Erik K

van Dael, Jackie; Reader, Tom W; Gillespie, Alex; Neves, Ana Luisa; Darzi, Ara; Mayer, Erik K.

Afiliación

van Dael J; Centre for Health Policy, Institute of Global Health Innovation, Imperial College London, London, UK j.van-dael18@ic.ac.uk.
Reader TW; Department of Psychological and Behavioural Science, London School of Economics and Political Science, London, UK.
Gillespie A; Department of Psychological and Behavioural Science, London School of Economics and Political Science, London, UK.
Neves AL; Centre for Health Policy, Institute of Global Health Innovation, Imperial College London, London, UK.
Darzi A; Centre for Health Policy, Institute of Global Health Innovation, Imperial College London, London, UK.
Mayer EK; Centre for Health Policy, Institute of Global Health Innovation, Imperial College London, London, UK.

BMJ Qual Saf ; 29(8): 684-695, 2020 08.

Article en En | MEDLINE | ID: mdl-32019824

Asunto(s)

Atención a la Salud; Calidad de la Atención de Salud; Instituciones de Salud; Humanos; Liderazgo; Políticas

Palabras clave

adverse events, epidemiology and detection; governance; health policy; patient safety; patient-centred care

Texto completo

Añadir a Mi BVS

Imprimir

XML

PubMed Links

Buscar en Google

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Calidad de la Atención de Salud / Atención a la Salud Tipo de estudio: Guideline / Prognostic_studies / Qualitative_research Aspecto: Determinantes_sociais_saude Límite: Humans Idioma: En Revista: BMJ Qual Saf Año: 2020 Tipo del documento: Article País de afiliación: Reino Unido Pais de publicación: Reino Unido

Texto completo

Añadir a Mi BVS

Imprimir

XML

PubMed Links

Buscar en Google