Competency-Based Training and Assessment of Listening Skills: A Waitlist-Controlled Study in European Telephone Emergency Services.

Jennissen, Simone; Schumacher, Stefan; Rucli, Diana; Hal, Melinda; Székely, András; de Beurs, Derek; Dinger, Ulrike

Jennissen, Simone; Schumacher, Stefan; Rucli, Diana; Hal, Melinda; Székely, András; de Beurs, Derek; Dinger, Ulrike.

Afiliación

Jennissen S; Department of General Internal Medicine and Psychosomatics, University Hospital Heidelberg, Heidelberg, Germany.
Schumacher S; Department of Psychosomatic Medicine and Psychotherapy, Medical Faculty, Heinrich Heine University Düsseldorf, Düsseldorf, Germany.
Rucli D; TelefonSeelsorge Hagen-Mark, Hagen, Germany.
Hal M; Studio Rucli Formazione e Consulenza organizzativa, Udine, Italy.
Székely A; Department of Applied Psychology, Faculty of Health Sciences, Semmelweis University, Budapest, Hungary.
de Beurs D; Szent Rókus Hospital, Psychiatry, Baja, Hungary.
Dinger U; Végeken Egészséglélektani Alapítvány, Budapest, Hungary.

Clin Psychol Eur ; 4(4): e7933, 2022 Dec.

Article en En | MEDLINE | ID: mdl-36762348

Palabras clave

helpline; listening skills; paraprofessional counselors; telephone emergency services; training

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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Tipo de estudio: Clinical_trials Idioma: En Revista: Clin Psychol Eur Año: 2022 Tipo del documento: Article País de afiliación: Alemania Pais de publicación: Alemania

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