Retrospective analysis of researches on credibility evaluation index system of medical institutions / 中华医院管理杂志

ABSTRACT

Objective:To systematically evaluate the dimensions and indexes of the credibility index system of medical institutions, for the purpose of providing reference for the development of the credibility evaluation index system of medical institutions.Methods:Literatures and government documents on " the credibility of medical institution" and its index system were collected from PubMed, Web of Science, CNKI, WanFang Data and VIP database, by means of literature retrieval. These data so retrieved were then extracted, classified and summarized. The retrieval time ranged from the founding time of the database to February 2020.Results:Thirteen literatures related to the credibility evaluation index system of medical institutions were included. The credibility rating index system of medical institutions involved a total of 57 dimensions. There were a total of 467 indexes, among which 168 were related to medical quality, operation management, practice review, medical expenses and comprehensive evaluation, while only 15 were selected for frequency≥3 times in each dimension.Conclusions:According to the literatures, only the indexes of professional qualification, medical quality and medical expenses were highly adopted, while others lacked the consistency. The problems result from huge differences in the index setting structure, unreasonable classification of index categories, gaps between government indexes and scientific research indexes, and the lack of detailed index description. Therefore, it is necessary to strengthen theoretical research on the credibility evaluation of medical institutions, clarify the policy background of the credibility evaluation of medical institutions, and further explain the indexes in detail.