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Commentary: Engagement for Research and Quality Improvement - More Than Just Words.
Kuluski, Kerry; Dainty, Katie; Smith, Kelly M.
Affiliation
  • Kuluski K; Dr. Mathias Gysler Research Chair in patient- and family-centred care at the Institute for Better Health, Trillium Health Partners in Mississauga, ON, and an associate professor at the Institute of Health Policy, Management and Evaluation (IHPME) in the University of Toronto in Toronto, ON. Kerry is a researcher and educator focused on patient and caregiver engagement and experience. She works in partnership with patients, caregivers, care providers and health system leaders to learn how to impr
  • Dainty K; Research Chair in Patient-Centred Outcomes at the North York General Hospital and an associate professor at IHPME in the University of Toronto in Toronto, ON. Katie is a qualitative social scientist specializing in understanding and improving healthcare delivery from the perspective of patients and families, particularly in the areas of emergency medicine and critical care. Her main program of research focuses on the concepts of survivorship following sudden cardiac arrest and compassionate digi
  • Smith KM; Michael Garron Chair in Patient-Oriented Research at the Michael Garron Hospital and an associate professor at IHPME in the University of Toronto in Toronto, ON. Kelly is an implementation scientist and health systems researcher specializing in advancing the science and practice of person and family engagement to improve the quality, safety and experiences of healthcare. Her main program of research explores the optimizing approaches to improve patient safety by engaging patients, families and c
Healthc Q ; 27(1): 51-55, 2024 Apr.
Article in En | MEDLINE | ID: mdl-38881485
ABSTRACT
We reflect on the paper from Hahn-Goldberg et al. (2024) who shared key learnings from a pan-Canadian quality improvement (QI) and patient engagement care transition initiative called Bridge-to-Home. In considering the approach and outcomes presented in their paper, we have generated reflections and practical suggestions on how to amplify engagement work even further (1) patient engagement and QI are about relationships; (2) seamlessly implementing complex interventions across siloed organizations continues to be a challenge, which engagement alone cannot solve; (3) it is time for a paradigm shift; (4) QI is about human behaviour change and is inherently messy; and (5) embedding fulsome evaluation of engagement is essential.
Subject(s)

Full text: 1 Collection: 01-internacional Database: MEDLINE Main subject: Patient Participation / Quality Improvement Limits: Humans Country/Region as subject: America do norte Language: En Journal: Healthc Q Journal subject: HOSPITAIS / SERVICOS DE SAUDE Year: 2024 Document type: Article Country of publication:

Full text: 1 Collection: 01-internacional Database: MEDLINE Main subject: Patient Participation / Quality Improvement Limits: Humans Country/Region as subject: America do norte Language: En Journal: Healthc Q Journal subject: HOSPITAIS / SERVICOS DE SAUDE Year: 2024 Document type: Article Country of publication: