Pre-placement psychological status and staff retention in a call centre.

Deasy, J-B; Asanati, K; Mansouri, M

Deasy, J-B; Asanati, K; Mansouri, M.

Affiliation

Deasy JB; Occupational Health Department, Capital People Consultants, Capital Building, Tyndall Street, Cardiff CF10 4AZ, UK, j.deasy@capital-people.co.uk.
Asanati K; Occupational Health Department, Epsom and St Helier University Hospitals NHS Trust, Surrey SM5 1AA, UK, Healthy Working Lives Group, Institute of Health and Wellbeing, College of Medical, Veterinary and Life Sciences, University of Glasgow, Glasgow G12 8RZ, UK.
Mansouri M; Department of Pharmacology, Therapeutics and Toxicology, School of Medicine, Cardiff University, Heath Park, Cardiff CF14 4XN, UK.

Occup Med (Lond) ; 66(4): 305-7, 2016 Jun.

Article de En | MEDLINE | ID: mdl-26732179

Sujet(s)
Mots clés

Call centre; mental health; pre-employment; staff retention.

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Texte intégral: 1 Collection: 01-internacional Base de données: MEDLINE Sujet principal: Renouvellement du personnel / Emploi / Centres d'appels / Troubles mentaux Type d'étude: Diagnostic_studies / Etiology_studies / Incidence_studies / Observational_studies / Prognostic_studies / Qualitative_research / Risk_factors_studies Aspects: Determinantes_sociais_saude / Patient_preference Limites: Adult / Female / Humans / Male / Middle aged Langue: En Journal: Occup Med (Lond) Sujet du journal: MEDICINA OCUPACIONAL Année: 2016 Type de document: Article Pays de publication: Royaume-Uni

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