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Reduction of phone interruptions post implementation of a central call center in community pharmacies of an academic health system.
Caffiero, Nicole A; Nickman, Nancy A; Drews, Frank A; King, Jordan B; Moorman, Krystal; Tyler, Linda S.
Affiliation
  • Caffiero NA; Kaiser Permanente of the Mid-Atlantic States, Upper Marlboro, MD.
  • Nickman NA; University of Utah College of Pharmacy, Salt Lake City, UT.
  • Drews FA; University of Utah Health Pharmacy Services, Salt Lake City, UT.
  • King JB; Department of Psychology, University of Utah, Salt Lake City, UT.
  • Moorman K; Department of Population Health Sciences, University of Utah School of Medicine, Salt Lake City, UT.
  • Tyler LS; Institute for Health Research, Kaiser Permanente Colorado, Aurora, CO.
Am J Health Syst Pharm ; 78(2): 113-121, 2021 01 05.
Article in En | MEDLINE | ID: mdl-33244596
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Full text: 1 Collection: 01-internacional Database: MEDLINE Main subject: Pharmacies / Community Pharmacy Services / Call Centers Type of study: Prognostic_studies Aspects: Implementation_research Limits: Humans Language: En Journal: Am J Health Syst Pharm Journal subject: FARMACIA / HOSPITAIS Year: 2021 Document type: Article Affiliation country: Country of publication:
Fulltext
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Full text: 1 Collection: 01-internacional Database: MEDLINE Main subject: Pharmacies / Community Pharmacy Services / Call Centers Type of study: Prognostic_studies Aspects: Implementation_research Limits: Humans Language: En Journal: Am J Health Syst Pharm Journal subject: FARMACIA / HOSPITAIS Year: 2021 Document type: Article Affiliation country: Country of publication: