Ripple effects of surface acting: ad diary study among dual-earner couples
Span. j. psychol
; 22: e7.1-e7.12, 2019. tab, graf
Artigo
em Inglês
| IBECS
| ID: ibc-188847
Biblioteca responsável:
ES1.1
Localização: BNCS
ABSTRACT
This study among 80 dual-earner couples examines the ripple effects of emotional labour - on a daily basis. Specifically, we propose that employees who engage in surface acting at work drain their energetic resources, and undermine their own relationship satisfaction. Drawing upon conservation of resources (COR) theory, we predicted that work-related exhaustion would mediate the relationship between surface acting at work and at home. In addition, we hypothesized that employees' emotional energy in the evening would mediate the relationship between surface acting at home and (actor and partner) satisfaction with the relationship. Participants filled in a survey and a diary booklet during five consecutive working days (N = 80 couples, N = 160 participants X 5 days, N = 800 occasions). The hypotheses were tested with multilevel analyses, using the actor-partner interdependence model. Results showed that daily work-related exhaustion partially mediated the relationship between daily surface acting at work and at home. As hypothesized, daily surface acting at home influenced own and partner's daily relationship satisfaction through reduced daily emotional energy. These findings offer support for COR theory, and have important implications for organizations that encourage emotion regulation
RESUMEN
No disponible
Texto completo:
Disponível
Coleções:
Bases de dados nacionais
/
Espanha
Base de dados:
IBECS
Assunto principal:
Satisfação Pessoal
/
Comportamento Social
/
Cônjuges
/
Emprego
/
Renda
/
Relações Interpessoais
Limite:
Adulto
/
Feminino
/
Humanos
/
Masculino
Idioma:
Inglês
Revista:
Span. j. psychol
Ano de publicação:
2019
Tipo de documento:
Artigo
Instituição/País de afiliação:
Erasmus University Rotterdam/The Netherlands
/
Universidad Complutense/Spain
/
University of East Anglia/UK